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  1. Infrastructure
  2. INFRA-2168

intermittent access to jenkins-ci.org

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      Description

      Hi everybody,

         We notice intermittent failures to access to jenkins-ci.org or pkg.jenkins.io (jenkins-ci.org is redirect on pkg.jenkins.io). I first believe it was a network issue in the network of my company (based in Italy). But same errors occurred on an external unfiltered line (based in France). I discover the problem because we ran automatic installations of Jenkins with ansible and we installed a lot of jenkins' plugins. Most of the time installation failed because we got a network errors.

         The problem could be reproduced using curl command (see full trace in attachment). curl -XGET -v -L https://jenkins-ci.org/redhat/jenkins-ci.org.key

      [...]

      About to connect() to pkg.jenkins.io port 443 (#3)

      • Trying 52.202.51.185...
      • Connection timed out
      • Failed connect to pkg.jenkins.io:443; Connection timed out
      • Closing connection 3
        curl: (7) Failed connect to pkg.jenkins.io:443; Connection timed out

         Do you have any information about these failures? Is it possible to find a workaround?

      Do not hesitate if you need more information, I can perform additionnal tests.

      Best regards

        

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          olblak Olivier Vernin added a comment -

          Thanks Romain JACQUET for reporting this, indeed we had really bad response time at that time more than 8sec for a single http request , this still occurs from time to time and really show that machine need to be refactor somehow

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          olblak Olivier Vernin added a comment - Thanks Romain JACQUET for reporting this, indeed we had really bad response time at that time more than 8sec for a single http request , this still occurs from time to time and really show that machine need to be refactor somehow

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            Assignee:
            Unassigned Unassigned
            Reporter:
            rjacquet_tpz Romain JACQUET
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              Created:
              Updated: