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  1. Jenkins
  2. JENKINS-16119

JDK 7u9 auto install fails: Your Oracle account doesn't appear valid. Please specify a valid username/password

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    • Icon: Bug Bug
    • Resolution: Incomplete
    • Icon: Blocker Blocker
    • core
    • Debian Squeeze 64, Jenkins from jenkins repository (Jenkins ver. 1.493)

      It seems Oracle is blocking access to older JDKs without login from the URL in the stacktrace.

      Possible solutions:

      Installing JDK jdk-7u9-oth-JPR
Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

Your Oracle account doesn't appear valid. Please specify a valid username/password
ERROR: Unable to install JDK unless a valid username/password is provided.
Skipping Cobertura coverage report as build was not UNSTABLE or better ...
Installing JDK jdk-7u9-oth-JPR
Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

Your Oracle account doesn't appear valid. Please specify a valid username/password
ERROR: Publisher hudson.tasks.Mailer aborted due to exception
hudson.AbortException: Unable to install JDK unless a valid username/password is provided.
	at hudson.tools.JDKInstaller.locate(JDKInstaller.java:421)
	at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:125)
	at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:61)
	at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
	at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:203)
	at hudson.model.JDK.forNode(JDK.java:122)
	at hudson.model.AbstractProject.getEnvironment(AbstractProject.java:310)
	at hudson.model.Run.getEnvironment(Run.java:1967)
	at hudson.model.AbstractBuild.getEnvironment(AbstractBuild.java:930)
	at hudson.tasks.Mailer.perform(Mailer.java:112)
	at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:19)
	at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:804)
	at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:779)
	at hudson.model.Build$BuildExecution.post2(Build.java:183)
	at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:726)
	at hudson.model.Run.execute(Run.java:1543)
	at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
	at hudson.model.ResourceController.execute(ResourceController.java:88)
	at hudson.model.Executor.run(Executor.java:236)
Finished: FAILURE

        1. password.png
          password.png
          10 kB

          [JENKINS-16119] JDK 7u9 auto install fails: Your Oracle account doesn't appear valid. Please specify a valid username/password

          Thomas Neumeier created issue -
          Thomas Neumeier made changes -
          Description Original: It seems Oracle is blocking access to older JDKs without login from the URL in the stacktrace.

          Possible solutions:
          - change url to http://www.oracle.com/technetwork/java/javase/downloads/jdk7u9-downloads-1859576.html as it currently does not require login
          - provide username/password support for oracle accounts.
          - update the list to support auto install for JDK 7 u10


          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Unable to install JDK unless a valid username/password is provided.
          Skipping Cobertura coverage report as build was not UNSTABLE or better ...
          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Publisher hudson.tasks.Mailer aborted due to exception
          hudson.AbortException: Unable to install JDK unless a valid username/password is provided.
          at hudson.tools.JDKInstaller.locate(JDKInstaller.java:421)
          at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:125)
          at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:61)
          at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
          at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:203)
          at hudson.model.JDK.forNode(JDK.java:122)
          at hudson.model.AbstractProject.getEnvironment(AbstractProject.java:310)
          at hudson.model.Run.getEnvironment(Run.java:1967)
          at hudson.model.AbstractBuild.getEnvironment(AbstractBuild.java:930)
          at hudson.tasks.Mailer.perform(Mailer.java:112)
          at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:19)
          at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:804)
          at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:779)
          at hudson.model.Build$BuildExecution.post2(Build.java:183)
          at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:726)
          at hudson.model.Run.execute(Run.java:1543)
          at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
          at hudson.model.ResourceController.execute(ResourceController.java:88)
          at hudson.model.Executor.run(Executor.java:236)
          Finished: FAILURE
          		 New: It seems Oracle is blocking access to older JDKs without login from the URL in the stacktrace.

          Possible solutions:
          - change url to http://www.oracle.com/technetwork/java/javase/downloads/jdk7u9-downloads-1859576.html as it currently does not require login
          - provide username/password support for oracle accounts.
          - update the list to support auto install for JDK 7 u10

          {code}
          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Unable to install JDK unless a valid username/password is provided.
          Skipping Cobertura coverage report as build was not UNSTABLE or better ...
          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Publisher hudson.tasks.Mailer aborted due to exception
          hudson.AbortException: Unable to install JDK unless a valid username/password is provided.
          at hudson.tools.JDKInstaller.locate(JDKInstaller.java:421)
          at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:125)
          at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:61)
          at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
          at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:203)
          at hudson.model.JDK.forNode(JDK.java:122)
          at hudson.model.AbstractProject.getEnvironment(AbstractProject.java:310)
          at hudson.model.Run.getEnvironment(Run.java:1967)
          at hudson.model.AbstractBuild.getEnvironment(AbstractBuild.java:930)
          at hudson.tasks.Mailer.perform(Mailer.java:112)
          at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:19)
          at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:804)
          at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:779)
          at hudson.model.Build$BuildExecution.post2(Build.java:183)
          at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:726)
          at hudson.model.Run.execute(Run.java:1543)
          at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
          at hudson.model.ResourceController.execute(ResourceController.java:88)
          at hudson.model.Executor.run(Executor.java:236)
          Finished: FAILURE
          {code}
          Thomas Neumeier made changes -
          Description Original: It seems Oracle is blocking access to older JDKs without login from the URL in the stacktrace.

          Possible solutions:
          - change url to http://www.oracle.com/technetwork/java/javase/downloads/jdk7u9-downloads-1859576.html as it currently does not require login
          - provide username/password support for oracle accounts.
          - update the list to support auto install for JDK 7 u10

          {code}
          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Unable to install JDK unless a valid username/password is provided.
          Skipping Cobertura coverage report as build was not UNSTABLE or better ...
          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Publisher hudson.tasks.Mailer aborted due to exception
          hudson.AbortException: Unable to install JDK unless a valid username/password is provided.
          at hudson.tools.JDKInstaller.locate(JDKInstaller.java:421)
          at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:125)
          at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:61)
          at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
          at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:203)
          at hudson.model.JDK.forNode(JDK.java:122)
          at hudson.model.AbstractProject.getEnvironment(AbstractProject.java:310)
          at hudson.model.Run.getEnvironment(Run.java:1967)
          at hudson.model.AbstractBuild.getEnvironment(AbstractBuild.java:930)
          at hudson.tasks.Mailer.perform(Mailer.java:112)
          at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:19)
          at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:804)
          at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:779)
          at hudson.model.Build$BuildExecution.post2(Build.java:183)
          at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:726)
          at hudson.model.Run.execute(Run.java:1543)
          at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
          at hudson.model.ResourceController.execute(ResourceController.java:88)
          at hudson.model.Executor.run(Executor.java:236)
          Finished: FAILURE
          {code}
          		 New: It seems Oracle is blocking access to older JDKs without login from the URL in the stacktrace.

          Possible solutions:
          - change url to http://www.oracle.com/technetwork/java/javase/downloads/jdk7u9-downloads-1859576.html as it currently does not require login
          - provide username/password support for oracle accounts.
          - update the list to support auto install for JDK 7 u10


          {code}
          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Unable to install JDK unless a valid username/password is provided.
          Skipping Cobertura coverage report as build was not UNSTABLE or better ...
          Installing JDK jdk-7u9-oth-JPR
          Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz

          Your Oracle account doesn't appear valid. Please specify a valid username/password
          ERROR: Publisher hudson.tasks.Mailer aborted due to exception
          hudson.AbortException: Unable to install JDK unless a valid username/password is provided.
          at hudson.tools.JDKInstaller.locate(JDKInstaller.java:421)
          at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:125)
          at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:61)
          at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
          at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:203)
          at hudson.model.JDK.forNode(JDK.java:122)
          at hudson.model.AbstractProject.getEnvironment(AbstractProject.java:310)
          at hudson.model.Run.getEnvironment(Run.java:1967)
          at hudson.model.AbstractBuild.getEnvironment(AbstractBuild.java:930)
          at hudson.tasks.Mailer.perform(Mailer.java:112)
          at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:19)
          at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:804)
          at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:779)
          at hudson.model.Build$BuildExecution.post2(Build.java:183)
          at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:726)
          at hudson.model.Run.execute(Run.java:1543)
          at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
          at hudson.model.ResourceController.execute(ResourceController.java:88)
          at hudson.model.Executor.run(Executor.java:236)
          Finished: FAILURE
          {code}

          sogabe added a comment - - edited

          > provide username/password support for oracle accounts.
          already provided.

          sogabe added a comment - - edited > provide username/password support for oracle accounts. already provided.

          Arnaud Héritier added a comment -

          Same thing for me with Java 6
          This bug will be quickly critical for many people.

          Arnaud Héritier added a comment - Same thing for me with Java 6 This bug will be quickly critical for many people.

          Thomas Neumeier added a comment -

          @sogabe: im sorry but i cant find the option to provide those credentials, can you give any hint?

          for now i installed manually, which worked fine (extracting it on the local disk and linking it in the jenkins config), but i guess this would not work on distributed installations.

          Thomas Neumeier added a comment - @sogabe: im sorry but i cant find the option to provide those credentials, can you give any hint? for now i installed manually, which worked fine (extracting it on the local disk and linking it in the jenkins config), but i guess this would not work on distributed installations.
          sogabe made changes -
          Attachment New: password.png [ 23000 ]

          sogabe added a comment -

          @Thomas See attached file. If you can find it, delete $JENKINS_HOME/hudson.tools.JDKInstaller.xml and restart Jenkins installation.

          sogabe added a comment - @Thomas See attached file. If you can find it, delete $JENKINS_HOME/hudson.tools.JDKInstaller.xml and restart Jenkins installation.

          Daniel Beck added a comment -

          Could someone please explain where the bug is here? Oracle requires credentials to download. Jenkins says so. If you enter them, it works.

          Daniel Beck added a comment - Could someone please explain where the bug is here? Oracle requires credentials to download. Jenkins says so. If you enter them, it works.

          Oleg Nenashev added a comment -

          No response from the submitter.
          The current behavior seems to be correct

          Oleg Nenashev added a comment - No response from the submitter. The current behavior seems to be correct
          Oleg Nenashev made changes -
          Resolution New: Not A Defect [ 7 ]
          Status Original: Open [ 1 ] New: Resolved [ 5 ]

            Unassigned Unassigned
            sentolacco Thomas Neumeier
            Votes:
            1 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: