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  1. Jenkins
  2. JENKINS-19374

issue with HP Application Automation Tools plugin - error: Could not create scheduler, please verify ALM client installation on run machine by downloading and in installing the add-in form: http://Almserver:Portnumber/qcbin/TDConnectivity_index.html

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      Description

      Hi All,
      we are facing the attached error when tried to execute the hp test scripts under hp ALM(Version11.0) from jenkins(Version1.476) using HP Application Automation Tools plugin(current Version). Referring solution from JENKINS-16464 issue(https://issues.jenkins-ci.org/browse/JENKINS-16464) I had also tried after downloading content from url(http://AlmServer:8080/qcbin/start_a.jsp?common=true) but same error repeated.

      Thanks in advance,
      any help is very much appreciated and
      please comment if any further info is needed on the issue,

      Update: Error is also occurring in our environment on ALM 11.52 since patch 4 was installed. It was working fine before installing patch 4. We have tested on Jenkins version 1.517 and version 1.581 with the HP Application Automation Tools plugin version 3.0.5.
      Additional information: The Event Viewer on the Jenkins server reports an application error with "wexectrl.exe", version 11.52.536.0. Please see attachment for further detail.

        Attachments

        1. cleanAlmClient.bat
          6 kB
        2. error.JPG
          error.JPG
          54 kB
        3. event viewer error.png
          event viewer error.png
          59 kB
        4. issue.png
          issue.png
          27 kB
        5. scheduler issue.7z
          67 kB
        6. step1.png
          step1.png
          50 kB
        7. step2.png
          step2.png
          16 kB
        8. step3.png
          step3.png
          25 kB
        9. step4.png
          step4.png
          57 kB
        10. step5done.png
          step5done.png
          13 kB

          Activity

          hvamsik Vamsi Hari created issue -
          hvamsik Vamsi Hari made changes -
          Field Original Value New Value
          Summary issue with HP Application Automation Tools plugin - error: Could not create scheduler, please verify ALM client installation on run machine by downloading and in installing the add-in form: http://10.25.4.171:8080/qcbin/TDConnectivity_index.html issue with HP Application Automation Tools plugin - error: Could not create scheduler, please verify ALM client installation on run machine by downloading and in installing the add-in form: http://Almserver:Portnumber/qcbin/TDConnectivity_index.html
          hvamsik Vamsi Hari made changes -
          Priority Major [ 3 ] Critical [ 2 ]
          hvamsik Vamsi Hari made changes -
          Priority Critical [ 2 ] Blocker [ 1 ]
          hvamsik Vamsi Hari made changes -
          Assignee Ofir Shaked [ ofirshaked ] Vamsi Hari [ hvamsik ]
          hvamsik Vamsi Hari made changes -
          Assignee Vamsi Hari [ hvamsik ] Ofir Shaked [ ofirshaked ]
          amitbe Amit Bezalel made changes -
          Assignee Ofir Shaked [ ofirshaked ] Amit Bezalel [ amitbe ]
          marmac Marlene Macdonald made changes -
          Description Hi All,
            we are facing the attached error when tried to execute the hp test scripts under hp ALM(Version11.0) from jenkins(Version1.476) using HP Application Automation Tools plugin(current Version). Referring solution from JENKINS-16464 issue(https://issues.jenkins-ci.org/browse/JENKINS-16464) I had also tried after downloading content from url(http://AlmServer:8080/qcbin/start_a.jsp?common=true) but same error repeated.

          Thanks in advance,
          any help is very much appreciated and
          please comment if any further info is needed on the issue,
          Hi All,
            we are facing the attached error when tried to execute the hp test scripts under hp ALM(Version11.0) from jenkins(Version1.476) using HP Application Automation Tools plugin(current Version). Referring solution from JENKINS-16464 issue(https://issues.jenkins-ci.org/browse/JENKINS-16464) I had also tried after downloading content from url(http://AlmServer:8080/qcbin/start_a.jsp?common=true) but same error repeated.

          Thanks in advance,
          any help is very much appreciated and
          please comment if any further info is needed on the issue,

          Update: Error is also occurring in our environment on ALM 11.52 since patch 4 was installed. It was working fine before installing patch 4. We have tested on Jenkins version 1.517 and version 1.581 with the HP Application Automation Tools plugin version 3.0.5.
          marmac Marlene Macdonald made changes -
          Attachment event viewer error.png [ 27000 ]
          Description Hi All,
            we are facing the attached error when tried to execute the hp test scripts under hp ALM(Version11.0) from jenkins(Version1.476) using HP Application Automation Tools plugin(current Version). Referring solution from JENKINS-16464 issue(https://issues.jenkins-ci.org/browse/JENKINS-16464) I had also tried after downloading content from url(http://AlmServer:8080/qcbin/start_a.jsp?common=true) but same error repeated.

          Thanks in advance,
          any help is very much appreciated and
          please comment if any further info is needed on the issue,

          Update: Error is also occurring in our environment on ALM 11.52 since patch 4 was installed. It was working fine before installing patch 4. We have tested on Jenkins version 1.517 and version 1.581 with the HP Application Automation Tools plugin version 3.0.5.
          Hi All,
            we are facing the attached error when tried to execute the hp test scripts under hp ALM(Version11.0) from jenkins(Version1.476) using HP Application Automation Tools plugin(current Version). Referring solution from JENKINS-16464 issue(https://issues.jenkins-ci.org/browse/JENKINS-16464) I had also tried after downloading content from url(http://AlmServer:8080/qcbin/start_a.jsp?common=true) but same error repeated.

          Thanks in advance,
          any help is very much appreciated and
          please comment if any further info is needed on the issue,

          Update: Error is also occurring in our environment on ALM 11.52 since patch 4 was installed. It was working fine before installing patch 4. We have tested on Jenkins version 1.517 and version 1.581 with the HP Application Automation Tools plugin version 3.0.5.
          Additional information: The Event Viewer on the Jenkins server reports an application error with "wexectrl.exe", version 11.52.536.0. Please see attachment for further detail.
          amitbe Amit Bezalel made changes -
          Attachment cleanAlmClient.bat [ 27719 ]
          rtyler R. Tyler Croy made changes -
          Workflow JNJira [ 150822 ] JNJira + In-Review [ 177784 ]
          yafim_kazak Yafim Kazak made changes -
          Assignee Amit Bezalel [ amitbe ] Roy Lu [ roy_lu ]
          yafim_kazak Yafim Kazak made changes -
          Labels ALM
          roy_lu Roy Lu made changes -
          Assignee Roy Lu [ roy_lu ] xiwen zhao [ xiwenhpe ]
          xiwenhpe xiwen zhao made changes -
          Priority Blocker [ 1 ] Critical [ 2 ]
          xiwenhpe xiwen zhao made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          xiwenhpe xiwen zhao made changes -
          Attachment step1.png [ 35335 ]
          Attachment step2.png [ 35336 ]
          Attachment step3.png [ 35337 ]
          Attachment step4.png [ 35338 ]
          Attachment step5done.png [ 35339 ]
          Attachment scheduler issue.7z [ 35340 ]
          xiwenhpe xiwen zhao made changes -
          Resolution Cannot Reproduce [ 5 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          alisha Alisha Gakhar made changes -
          Attachment error.JPG [ 35587 ]
          karan_raka2003 Kiran Raka made changes -
          Resolution Cannot Reproduce [ 5 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          yafim_kazak Yafim Kazak made changes -
          Labels ALM ALM UFT
          xiwenhpe xiwen zhao made changes -
          Resolution Cannot Reproduce [ 5 ]
          Status Reopened [ 4 ] Resolved [ 5 ]

            People

            Assignee:
            xiwenhpe xiwen zhao
            Reporter:
            hvamsik Vamsi Hari
            Votes:
            5 Vote for this issue
            Watchers:
            12 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: