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  1. Jenkins
  2. JENKINS-19374

issue with HP Application Automation Tools plugin - error: Could not create scheduler, please verify ALM client installation on run machine by downloading and in installing the add-in form: http://Almserver:Portnumber/qcbin/TDConnectivity_index.html

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      Description

      Hi All,
      we are facing the attached error when tried to execute the hp test scripts under hp ALM(Version11.0) from jenkins(Version1.476) using HP Application Automation Tools plugin(current Version). Referring solution from JENKINS-16464 issue(https://issues.jenkins-ci.org/browse/JENKINS-16464) I had also tried after downloading content from url(http://AlmServer:8080/qcbin/start_a.jsp?common=true) but same error repeated.

      Thanks in advance,
      any help is very much appreciated and
      please comment if any further info is needed on the issue,

      Update: Error is also occurring in our environment on ALM 11.52 since patch 4 was installed. It was working fine before installing patch 4. We have tested on Jenkins version 1.517 and version 1.581 with the HP Application Automation Tools plugin version 3.0.5.
      Additional information: The Event Viewer on the Jenkins server reports an application error with "wexectrl.exe", version 11.52.536.0. Please see attachment for further detail.

        Attachments

        1. cleanAlmClient.bat
          6 kB
        2. error.JPG
          error.JPG
          54 kB
        3. event viewer error.png
          event viewer error.png
          59 kB
        4. issue.png
          issue.png
          27 kB
        5. scheduler issue.7z
          67 kB
        6. step1.png
          step1.png
          50 kB
        7. step2.png
          step2.png
          16 kB
        8. step3.png
          step3.png
          25 kB
        9. step4.png
          step4.png
          57 kB
        10. step5done.png
          step5done.png
          13 kB

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            People

            Assignee:
            xiwenhpe xiwen zhao
            Reporter:
            hvamsik Vamsi Hari
            Votes:
            5 Vote for this issue
            Watchers:
            12 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: