• Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Major Major
    • core
    • Linux Debian

      Hello,

      it's not possible to delete a crash report. Before a few days Jenkins crashed. I go to the Settings section and saw the message:

      "This Jenkins appears to have crashed. Please check the logs."

      So when i klick on it i see one crash report. I have checked the report and tried to delete the report.

      So its not possible to delete the crash report your can see it in the screenshot. I get an 404.

      More in the Screenshots.

        1. error.png
          error.png
          7 kB
        2. report.png
          report.png
          14 kB

          [JENKINS-22617] Can't delete crash report

          Igor Koyfman added a comment -

          Same problem here. Can't get rid of the message "This Jenkins appears to have crashed. Please check the logs." even though the crash happened several weeks ago and I've reverted to an older non-crashing version of Jenkins since then. There is nothing matching the pattern hs_err* in the /tmp or /jenkins directories. I don't even care if this is fixed, just tell me what triggers this message so I can clean it up.

          Igor Koyfman added a comment - Same problem here. Can't get rid of the message "This Jenkins appears to have crashed. Please check the logs." even though the crash happened several weeks ago and I've reverted to an older non-crashing version of Jenkins since then. There is nothing matching the pattern hs_err* in the /tmp or /jenkins directories. I don't even care if this is fixed, just tell me what triggers this message so I can clean it up.

          Daniel Beck added a comment -

          Are you running Jenkins behind a reverse proxy? Does the "Your reverse proxy setup is broken" message appear in Manage Jenkins? Which Jenkins versions does this issue appear with?

          Daniel Beck added a comment - Are you running Jenkins behind a reverse proxy? Does the "Your reverse proxy setup is broken" message appear in Manage Jenkins? Which Jenkins versions does this issue appear with?

          R. H. added a comment -

          Thats correct my jenkins instanz is running behing a nginx. But in all other sections there is no problem. I've used the settings for nginx from the website.

          R. H. added a comment - Thats correct my jenkins instanz is running behing a nginx. But in all other sections there is no problem. I've used the settings for nginx from the website.

          Daniel Beck added a comment -

          Please answer all questions.

          Daniel Beck added a comment - Please answer all questions.

          Igor Koyfman added a comment -

          There is no message about broken proxy. I think at one point I could actually see the crash report, but now that link doesn't work either because the crash report is probably not there anymore. The delete button never worked. I'm running 1.559 because 1.561 was in fact crashing.

          Igor Koyfman added a comment - There is no message about broken proxy. I think at one point I could actually see the crash report, but now that link doesn't work either because the crash report is probably not there anymore. The delete button never worked. I'm running 1.559 because 1.561 was in fact crashing.

          Daniel Beck added a comment -

          Please provide relevant nginx configuration excerpt. Does changing the config as described in this comment help? Which settings for nginx from the website are you using, specifically?

          Daniel Beck added a comment - Please provide relevant nginx configuration excerpt. Does changing the config as described in this comment help? Which settings for nginx from the website are you using, specifically?

          Daniel Beck added a comment -

          What is the output of running the following Script in the Script Console?

          AdministrativeMonitor.all().each {
            println it.id + ' ' + it.enabled
          }
          return

          Daniel Beck added a comment - What is the output of running the following Script in the Script Console? AdministrativeMonitor.all().each { println it.id + ' ' + it.enabled } return

          Igor Koyfman added a comment -

          I'm not the original submitter, but I have the same problem and I'm not running the proxy. The script output on my system is this:

          hudson.PluginManager$PluginCycleDependenciesMonitor true
          hudson.PluginManager$PluginUpdateMonitor true
          hudsonHomeIsFull true
          hudson.diagnosis.NullIdDescriptorMonitor true
          OldData false
          hudson.diagnosis.ReverseProxySetupMonitor true
          hudson.diagnosis.TooManyJobsButNoView true
          hudson.model.UpdateCenter$CoreUpdateMonitor true
          hudson.node_monitors.MonitorMarkedNodeOffline true
          hudson.triggers.SCMTrigger$AdministrativeMonitorImpl true
          jenkins.diagnosis.HsErrPidList true
          jenkins.diagnostics.SecurityIsOffMonitor true
          jenkins.diagnostics.ooom.OutOfOrderBuildMonitor true
          jenkins.security.RekeySecretAdminMonitor true

          Igor Koyfman added a comment - I'm not the original submitter, but I have the same problem and I'm not running the proxy. The script output on my system is this: hudson.PluginManager$PluginCycleDependenciesMonitor true hudson.PluginManager$PluginUpdateMonitor true hudsonHomeIsFull true hudson.diagnosis.NullIdDescriptorMonitor true OldData false hudson.diagnosis.ReverseProxySetupMonitor true hudson.diagnosis.TooManyJobsButNoView true hudson.model.UpdateCenter$CoreUpdateMonitor true hudson.node_monitors.MonitorMarkedNodeOffline true hudson.triggers.SCMTrigger$AdministrativeMonitorImpl true jenkins.diagnosis.HsErrPidList true jenkins.diagnostics.SecurityIsOffMonitor true jenkins.diagnostics.ooom.OutOfOrderBuildMonitor true jenkins.security.RekeySecretAdminMonitor true

          Daniel Beck added a comment -

          Alright, found the issue. Thanks for your assistance!

          Daniel Beck added a comment - Alright, found the issue. Thanks for your assistance!

          Daniel Beck added a comment -

          Daniel Beck added a comment - Pull request: https://github.com/jenkinsci/jenkins/pull/1247

          Code changed in jenkins
          User: Daniel Beck
          Path:
          core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly
          http://jenkins-ci.org/commit/jenkins/b517eb7925a0ac50bf499d30732b986efbf6d276
          Log:
          [FIX JENKINS-22617] Fix path to deletion of VM error log

          SCM/JIRA link daemon added a comment - Code changed in jenkins User: Daniel Beck Path: core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly http://jenkins-ci.org/commit/jenkins/b517eb7925a0ac50bf499d30732b986efbf6d276 Log: [FIX JENKINS-22617] Fix path to deletion of VM error log

          Code changed in jenkins
          User: Oleg Nenashev
          Path:
          core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly
          http://jenkins-ci.org/commit/jenkins/ee3ea5dc47ffa980ef73930c7f9658c532fad9ee
          Log:
          Merge pull request #1247 from daniel-beck/JENKINS-22617

          [FIX JENKINS-22617] Fix path to deletion of JVM Crash error log

          Compare: https://github.com/jenkinsci/jenkins/compare/23e0e919bebd...ee3ea5dc47ff

          SCM/JIRA link daemon added a comment - Code changed in jenkins User: Oleg Nenashev Path: core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly http://jenkins-ci.org/commit/jenkins/ee3ea5dc47ffa980ef73930c7f9658c532fad9ee Log: Merge pull request #1247 from daniel-beck/ JENKINS-22617 [FIX JENKINS-22617] Fix path to deletion of JVM Crash error log Compare: https://github.com/jenkinsci/jenkins/compare/23e0e919bebd...ee3ea5dc47ff

          dogfood added a comment -

          Integrated in jenkins_main_trunk #3421
          [FIX JENKINS-22617] Fix path to deletion of VM error log (Revision b517eb7925a0ac50bf499d30732b986efbf6d276)

          Result = SUCCESS
          daniel-beck : b517eb7925a0ac50bf499d30732b986efbf6d276
          Files :

          • core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly

          dogfood added a comment - Integrated in jenkins_main_trunk #3421 [FIX JENKINS-22617] Fix path to deletion of VM error log (Revision b517eb7925a0ac50bf499d30732b986efbf6d276) Result = SUCCESS daniel-beck : b517eb7925a0ac50bf499d30732b986efbf6d276 Files : core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly

          Daniel Beck added a comment -

          Fixed in 1.567.

          Daniel Beck added a comment - Fixed in 1.567.

          Code changed in jenkins
          User: Daniel Beck
          Path:
          core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly
          http://jenkins-ci.org/commit/jenkins/694538e59a5c99c928de09c3017206dc3d00e233
          Log:
          [FIX JENKINS-22617] Fix path to deletion of VM error log

          (cherry picked from commit b517eb7925a0ac50bf499d30732b986efbf6d276)

          SCM/JIRA link daemon added a comment - Code changed in jenkins User: Daniel Beck Path: core/src/main/resources/jenkins/diagnosis/HsErrPidList/index.jelly http://jenkins-ci.org/commit/jenkins/694538e59a5c99c928de09c3017206dc3d00e233 Log: [FIX JENKINS-22617] Fix path to deletion of VM error log (cherry picked from commit b517eb7925a0ac50bf499d30732b986efbf6d276)

          R. H. added a comment -

          Problem is solved.

          R. H. added a comment - Problem is solved.

            danielbeck Daniel Beck
            stony R. H.
            Votes:
            3 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: