• Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Major Major
    • core
    • Linux Debian

      Hello,

      it's not possible to delete a crash report. Before a few days Jenkins crashed. I go to the Settings section and saw the message:

      "This Jenkins appears to have crashed. Please check the logs."

      So when i klick on it i see one crash report. I have checked the report and tried to delete the report.

      So its not possible to delete the crash report your can see it in the screenshot. I get an 404.

      More in the Screenshots.

        1. error.png
          error.png
          7 kB
        2. report.png
          report.png
          14 kB

          [JENKINS-22617] Can't delete crash report

          R. H. created issue -

          Igor Koyfman added a comment -

          Same problem here. Can't get rid of the message "This Jenkins appears to have crashed. Please check the logs." even though the crash happened several weeks ago and I've reverted to an older non-crashing version of Jenkins since then. There is nothing matching the pattern hs_err* in the /tmp or /jenkins directories. I don't even care if this is fixed, just tell me what triggers this message so I can clean it up.

          Igor Koyfman added a comment - Same problem here. Can't get rid of the message "This Jenkins appears to have crashed. Please check the logs." even though the crash happened several weeks ago and I've reverted to an older non-crashing version of Jenkins since then. There is nothing matching the pattern hs_err* in the /tmp or /jenkins directories. I don't even care if this is fixed, just tell me what triggers this message so I can clean it up.
          Igor Koyfman made changes -
          Component/s New: core [ 15593 ]

          Daniel Beck added a comment -

          Are you running Jenkins behind a reverse proxy? Does the "Your reverse proxy setup is broken" message appear in Manage Jenkins? Which Jenkins versions does this issue appear with?

          Daniel Beck added a comment - Are you running Jenkins behind a reverse proxy? Does the "Your reverse proxy setup is broken" message appear in Manage Jenkins? Which Jenkins versions does this issue appear with?
          Daniel Beck made changes -
          Component/s Original: jenkins-tracker [ 17454 ]

          R. H. added a comment -

          Thats correct my jenkins instanz is running behing a nginx. But in all other sections there is no problem. I've used the settings for nginx from the website.

          R. H. added a comment - Thats correct my jenkins instanz is running behing a nginx. But in all other sections there is no problem. I've used the settings for nginx from the website.

          Daniel Beck added a comment -

          Please answer all questions.

          Daniel Beck added a comment - Please answer all questions.

          Igor Koyfman added a comment -

          There is no message about broken proxy. I think at one point I could actually see the crash report, but now that link doesn't work either because the crash report is probably not there anymore. The delete button never worked. I'm running 1.559 because 1.561 was in fact crashing.

          Igor Koyfman added a comment - There is no message about broken proxy. I think at one point I could actually see the crash report, but now that link doesn't work either because the crash report is probably not there anymore. The delete button never worked. I'm running 1.559 because 1.561 was in fact crashing.

          Daniel Beck added a comment -

          Please provide relevant nginx configuration excerpt. Does changing the config as described in this comment help? Which settings for nginx from the website are you using, specifically?

          Daniel Beck added a comment - Please provide relevant nginx configuration excerpt. Does changing the config as described in this comment help? Which settings for nginx from the website are you using, specifically?

          Daniel Beck added a comment -

          What is the output of running the following Script in the Script Console?

          AdministrativeMonitor.all().each {
            println it.id + ' ' + it.enabled
          }
          return

          Daniel Beck added a comment - What is the output of running the following Script in the Script Console? AdministrativeMonitor.all().each { println it.id + ' ' + it.enabled } return

            danielbeck Daniel Beck
            stony R. H.
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              Created:
              Updated:
              Resolved: