Details
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Bug
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Status: Closed (View Workflow)
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Blocker
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Resolution: Fixed
Description
Since the last plugin up the server has crashed 3 out 6 days. The crash is shown as a prompt on the server saying that Java has stopped running. The disk-usage plugin was the only update that has been done to the server.
Log Name: Application
Source: Application Error
Date: 9/29/2015 11:16:55 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: [COMPUTERNAME]
Description:
Faulting application name: java.exe, version: 7.0.0.0, time stamp: 0x552cec04
Faulting module name: ntdll.dll, version: 6.1.7601.18933, time stamp: 0x55a6a196
Exception code: 0xc00000fd
Fault offset: 0x00000000000510a1
Faulting process id: 0x36c
Faulting application start time: 0x01d0fb244f4c8870
Faulting application path: %WEBSPHERE_DIR%\AppServer\java_1.7.1_64\bin\java.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b348230f-6721-11e5-ab66-005056bd0b0a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-09-30T03:16:55.000000000Z" />
<EventRecordID>13990</EventRecordID>
<Channel>Application</Channel>
<Computer>[COMPUTERNAME]</Computer>
<Security />
</System>
<EventData>
<Data>java.exe</Data>
<Data>7.0.0.0</Data>
<Data>552cec04</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18933</Data>
<Data>55a6a196</Data>
<Data>c00000fd</Data>
<Data>00000000000510a1</Data>
<Data>36c</Data>
<Data>01d0fb244f4c8870</Data>
<Data>%WEBSPHERE_DIR%\AppServer\java_1.7.1_64\bin\java.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>b348230f-6721-11e5-ab66-005056bd0b0a</Data>
</EventData>
</Event>
if it is crash of JVM, you can set the location of log by option -XX:ErrorFile=./hs_err_.log when you start java. If it is crash from out of memory you can see it in log. Please sent me jvm crash log or log of webSphere server (a few last lines will be enough).