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  1. Jenkins
  2. JENKINS-33557

Setup wizard shows blank page when Jenkins is behind proxy

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      According to the discussion in the users list, even as of alpha-3, Jenkins behind the proxy doesn't correctly work, and it shows blank screen.

      danielbeck mentions that this was supposed to be fixed.

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          [JENKINS-33557] Setup wizard shows blank page when Jenkins is behind proxy

          Kohsuke Kawaguchi created issue -

          Kohsuke Kawaguchi added a comment -

          I'm giving this to Daniel Beck until he figures out who is going to work on this.

          Kohsuke Kawaguchi added a comment - I'm giving this to Daniel Beck until he figures out who is going to work on this.
          Kohsuke Kawaguchi made changes -
          Assignee New: Daniel Beck [ danielbeck ]

          Sven Schultschik added a comment -

          When I used localhost with IE, I got a white page. But when I entered the page from another PC with chrome through the IP-Address:8080 I got the pop-up and finish the installation. Even without configured a proxy.

          Sven Schultschik added a comment - When I used localhost with IE, I got a white page. But when I entered the page from another PC with chrome through the IP-Address:8080 I got the pop-up and finish the installation. Even without configured a proxy.

          Daniel Beck added a comment -

          Interesting. Could be as simple as a browser issue. What version of IE is this?

          FYI kzantow

          Daniel Beck added a comment - Interesting. Could be as simple as a browser issue. What version of IE is this? FYI kzantow

          Kohsuke Kawaguchi added a comment -

          Can you click 'x' on the top right and escape into the regular Jenkins page? I feel better if there's an escape hatch for people who hit this problem.

          Kohsuke Kawaguchi added a comment - Can you click 'x' on the top right and escape into the regular Jenkins page? I feel better if there's an escape hatch for people who hit this problem.

          Manuel Recena Soto added a comment - - edited

          IMHO, Setup wizard should include the proxy configuration as an additional step.

          Manuel Recena Soto added a comment - - edited IMHO, Setup wizard should include the proxy configuration as an additional step.

          Daniel Beck added a comment -

          recena It already exists (I can access it when I disable Wi-Fi), but somehow doesn't work for people with actual proxies.

          Daniel Beck added a comment - recena It already exists (I can access it when I disable Wi-Fi), but somehow doesn't work for people with actual proxies.

          Sven Schultschik added a comment -

          IE 8 you get just a white page (yeah its old, but it's a standard win7 VM for testing ...) Without any pop-up, so you can't do anything. When I skipped as written above the pop-up from another PC the IE works fine.

          Sven Schultschik added a comment - IE 8 you get just a white page (yeah its old, but it's a standard win7 VM for testing ...) Without any pop-up, so you can't do anything. When I skipped as written above the pop-up from another PC the IE works fine.

          Daniel Beck added a comment -

          We have not supported IE 8 since September 2014.
          https://wiki.jenkins-ci.org/display/JENKINS/Browser+Compatibility+Matrix

          Daniel Beck added a comment - We have not supported IE 8 since September 2014. https://wiki.jenkins-ci.org/display/JENKINS/Browser+Compatibility+Matrix

            kzantow Keith Zantow
            kohsuke Kohsuke Kawaguchi
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              Created:
              Updated:
              Resolved: