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  1. Jenkins
  2. JENKINS-40227

blueocean site cannot be reached

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Critical Critical
    • blueocean-plugin
    • Jenkins 2.34 - fresh install

      I recently updated from jenkins 2.2 to jenkins 2.34. When I tried to install blueocean beta it caused a plugin to stop responding. I nuked the plugin repository and restarted. Now I'm getting a "This site can't be reached" error on even the regular site.

          [JENKINS-40227] blueocean site cannot be reached

          Matt Westlake created issue -

          James Dumay added a comment -

          Hi westlakem,

          Sorry to hear that you ran into troubles. How did you determine that "it caused a plugin to stop responding" - would be great to know what symptoms you saw Jenkins exhibiting at the time and what page you tried to access.

          As for the server not starting up correctly, would you be able to:

          1. Restart your Jenkins server
          2. Wait for it to start up
          3. Visit the Jenkins home screen
          4. Copy the logs and email them to me jdumay@cloudbees.com

          That should help us diagnose what is going on here.

          Thanks
          James

          James Dumay added a comment - Hi westlakem , Sorry to hear that you ran into troubles. How did you determine that "it caused a plugin to stop responding" - would be great to know what symptoms you saw Jenkins exhibiting at the time and what page you tried to access. As for the server not starting up correctly, would you be able to: Restart your Jenkins server Wait for it to start up Visit the Jenkins home screen Copy the logs and email them to me jdumay@cloudbees.com That should help us diagnose what is going on here. Thanks James
          James Dumay made changes -
          Epic Link New: JENKINS-35749 [ 171790 ]
          James Dumay made changes -
          Epic Link Original: JENKINS-35749 [ 171790 ]

          James Dumay added a comment -

          westlakem I don't have enough information to reproduce this one. If you are able to provide more information don't hesitate to open this ticket again.

          James Dumay added a comment - westlakem I don't have enough information to reproduce this one. If you are able to provide more information don't hesitate to open this ticket again.
          James Dumay made changes -
          Resolution New: Cannot Reproduce [ 5 ]
          Status Original: Open [ 1 ] New: Resolved [ 5 ]
          Jenn Briden made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]

            Unassigned Unassigned
            westlakem Matt Westlake
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              Created:
              Updated:
              Resolved: