Uploaded image for project: 'Jenkins'
  1. Jenkins
  2. JENKINS-41653

Support core warning when collecting data

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Minor
    • Resolution: Fixed
    • Component/s: support-core-plugin
    • Labels:
      None
    • Environment:
      Jenkins ver. 2.32.2 / Windows 2008 / JDK 8 latest
    • Similar Issues:

      Description

      Even if I remove the GC collect from the support page, this event still occurs in logs.
      Tks,

      ./Frederic

      WARNING: [Support Bundle] null does not exist, cannot collect gc logging files.
       ERROR: 'Character reference "&#'
       Feb 02, 2017 10:32:22 AM com.cloudbees.jenkins.support.configfiles.OtherConfigFilesComponent addContents
       WARNING: could not add the audit-trail.xml configuration file to the support bundle because of: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException; lineNumber: 45; columnNumber: 3180; Character reference "&#
      

        Attachments

          Issue Links

            Activity

            fredericmeyrou Frédéric Meyrou created issue -
            fredericmeyrou Frédéric Meyrou made changes -
            Field Original Value New Value
            Description
            WARNING: [Support Bundle] null does not exist, cannot collect gc logging files.
            ERROR: 'Character reference "&#'
            Feb 02, 2017 10:32:22 AM com.cloudbees.jenkins.support.configfiles.OtherConfigFilesComponent addContents
            WARNING: could not add the audit-trail.xml configuration file to the support bundle because of: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException; lineNumber: 45; columnNumber: 3180; Character reference "&#

            Even if I remove the GC collect from the support page, this event still occurs in logs.
            Is this just a warning, or could it be linked to my current server instability (Queue locking) ?

            Tks,

            ./Frederic

            WARNING: [Support Bundle] null does not exist, cannot collect gc logging files.
            ERROR: 'Character reference "&#'
            Feb 02, 2017 10:32:22 AM com.cloudbees.jenkins.support.configfiles.OtherConfigFilesComponent addContents
            WARNING: could not add the audit-trail.xml configuration file to the support bundle because of: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException; lineNumber: 45; columnNumber: 3180; Character reference "&#

            Priority Minor [ 4 ] Major [ 3 ]
            fredericmeyrou Frédéric Meyrou made changes -
            Description Even if I remove the GC collect from the support page, this event still occurs in logs.
            Is this just a warning, or could it be linked to my current server instability (Queue locking) ?

            Tks,

            ./Frederic

            WARNING: [Support Bundle] null does not exist, cannot collect gc logging files.
            ERROR: 'Character reference "&#'
            Feb 02, 2017 10:32:22 AM com.cloudbees.jenkins.support.configfiles.OtherConfigFilesComponent addContents
            WARNING: could not add the audit-trail.xml configuration file to the support bundle because of: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException; lineNumber: 45; columnNumber: 3180; Character reference "&#

            Even if I remove the GC collect from the support page, this event still occurs in logs.
            Tks,

            ./Frederic

            WARNING: [Support Bundle] null does not exist, cannot collect gc logging files.
             ERROR: 'Character reference "&#'
             Feb 02, 2017 10:32:22 AM com.cloudbees.jenkins.support.configfiles.OtherConfigFilesComponent addContents
             WARNING: could not add the audit-trail.xml configuration file to the support bundle because of: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException; lineNumber: 45; columnNumber: 3180; Character reference "&#
            fredericmeyrou Frédéric Meyrou made changes -
            Priority Major [ 3 ] Minor [ 4 ]
            batmat Baptiste Mathus made changes -
            Description Even if I remove the GC collect from the support page, this event still occurs in logs.
            Tks,

            ./Frederic

            WARNING: [Support Bundle] null does not exist, cannot collect gc logging files.
             ERROR: 'Character reference "&#'
             Feb 02, 2017 10:32:22 AM com.cloudbees.jenkins.support.configfiles.OtherConfigFilesComponent addContents
             WARNING: could not add the audit-trail.xml configuration file to the support bundle because of: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException; lineNumber: 45; columnNumber: 3180; Character reference "&#
            Even if I remove the GC collect from the support page, this event still occurs in logs.
            Tks,

            ./Frederic

            {noformat}
            WARNING: [Support Bundle] null does not exist, cannot collect gc logging files.
             ERROR: 'Character reference "&#'
             Feb 02, 2017 10:32:22 AM com.cloudbees.jenkins.support.configfiles.OtherConfigFilesComponent addContents
             WARNING: could not add the audit-trail.xml configuration file to the support bundle because of: javax.xml.transform.TransformerException: org.xml.sax.SAXParseException; lineNumber: 45; columnNumber: 3180; Character reference "&#
            {noformat}
            batmat Baptiste Mathus made changes -
            Summary Support core warning when collect GC Support core warning when collecting data
            escoem Emilio Escobar made changes -
            Assignee Steven Christou [ schristou ] Emilio Escobar [ escoem ]
            escoem Emilio Escobar made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            escoem Emilio Escobar made changes -
            Status In Progress [ 3 ] In Review [ 10005 ]
            escoem Emilio Escobar made changes -
            Remote Link This issue links to "PR-120 (Web Link)" [ 17985 ]
            escoem Emilio Escobar made changes -
            Resolution Fixed [ 1 ]
            Status In Review [ 10005 ] Resolved [ 5 ]
            jamesdumay James Dumay made changes -
            Remote Link This issue links to "CloudBees Internal OSS-2531 (Web Link)" [ 18261 ]
            aheritier Arnaud Héritier made changes -
            Status Resolved [ 5 ] Closed [ 6 ]

              People

              Assignee:
              escoem Emilio Escobar
              Reporter:
              fredericmeyrou Frédéric Meyrou
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: