• Icon: Task Task
    • Resolution: Not A Defect
    • Icon: Critical Critical
    • email-ext-plugin
    • None
    • Windows

      I am trying to configure e-mail notification on jenkins when I am trying to give my company SMTP server name I am facing an error like unknown host name. how should I solve it

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          [JENKINS-41823] SMTP server showing unknown host name

          Assigning to saitharunn7 who moved this issue to In Progress and probably assigned the issue to me by mistake (as I do not have any history of interaction with the email-ext plugin)

          Stephen Connolly added a comment - Assigning to saitharunn7 who moved this issue to In Progress and probably assigned the issue to me by mistake (as I do not have any history of interaction with the email-ext plugin)

          Daniel Beck added a comment -

          This is an issue tracker, not a support site.

          Daniel Beck added a comment - This is an issue tracker, not a support site.

          stephenconnolly i am using jenkins version 1.581 and also having same issue. Can you help us please

          mani sirasapalli added a comment - stephenconnolly i am using jenkins version 1.581 and also having same issue. Can you help us please

          Daniel Beck added a comment -

          Can you help us please

          This is an issue tracker, not a support site.

          Daniel Beck added a comment - Can you help us please This is an issue tracker, not a support site.

          Can you please share the screenshot of it. I have resolved the issue for my company SMTP server

          Sai tharun nelaballi added a comment - Can you please share the screenshot of it. I have resolved the issue for my company SMTP server

          i have checked SMTP server, it doesn't have any issue and it was working fine till yesterday afternoon.

          i am using Jenkins 1.581

          mani sirasapalli added a comment - i have checked SMTP server, it doesn't have any issue and it was working fine till yesterday afternoon. i am using Jenkins 1.581

          Are you connecting from home network or your office network, have you checked whether you are able to telnet the server??

          Sai tharun nelaballi added a comment - Are you connecting from home network or your office network, have you checked whether you are able to telnet the server??

          yes, i am able to ping SMTP server, and i am in office network.

          mani sirasapalli added a comment - yes, i am able to ping SMTP server, and i am in office network.

          did you try telnet??

          like telnet smtp server name port number

          Sai tharun nelaballi added a comment - did you try telnet?? like telnet smtp server name port number

          example telnet smtp.gmail.com 25 something like that is that working for you??

          Sai tharun nelaballi added a comment - example telnet smtp.gmail.com 25 something like that is that working for you??

          no, i dnt try that, let me try to telnet n will update it
          thanks

          mani sirasapalli added a comment - no, i dnt try that, let me try to telnet n will update it thanks

          i tried to telnet it failed, i tried with different server, still same error, its some thing wrong with Jenkins.

          mani sirasapalli added a comment - i tried to telnet it failed, i tried with different server, still same error, its some thing wrong with Jenkins.

          If telnet is not working ask your network to enable telnet for the SMTP server then only you can use Smtp on jenkins.

          Sai tharun nelaballi added a comment - If telnet is not working ask your network to enable telnet for the SMTP server then only you can use Smtp on jenkins.

          Alex Earl added a comment -

          This is a network issue

          Alex Earl added a comment - This is a network issue

            saitharunn7 Sai tharun nelaballi
            saitharunn7 Sai tharun nelaballi
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              Created:
              Updated:
              Resolved: