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  1. Jenkins
  2. JENKINS-44881

Blue Ocean cannot be opened after upgrade: Chrome browser fluttering

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Blocker Blocker
    • blueocean-plugin
    • Jenkins 2.65
      Blue Ocean 1.1.0
      Chrome 58.0.3029.110 (64-bit), on Mac
    • Blue Ocean 1.2-beta1

      After upgrade to new version of Blue Ocean, pressing the link "Open Blue Ocean" in pipeline job does not have the desired effect. The Blue Ocean does not open, instead the browser tries to endless again and again load the page, without displaying anything. 

      Update: this issue correlates with the Chrome browser. Blue Ocean still works with Firefox.

        1. blueocean-rest-impl.hpi
          161 kB
        2. blueocean-web.hpi
          3.27 MB
        3. JENKINS-44881.har
          1.15 MB
        4. Screen Shot 2017-06-14 at 12.25.49.png
          Screen Shot 2017-06-14 at 12.25.49.png
          20 kB
        5. Screen Shot 2017-06-14 at 13.32.25.png
          Screen Shot 2017-06-14 at 13.32.25.png
          36 kB

          [JENKINS-44881] Blue Ocean cannot be opened after upgrade: Chrome browser fluttering

          Michael Hüttermann created issue -
          Michael Hüttermann made changes -
          Description Original: After upgrade to new version of Blue Ocean, pressing the link "Open Blue Ocean" in pipeline job does not have the desired effect. The Blue Ocean does not open, instead the browser tries to endless again and again load the page, without displaying anything.  New: After upgrade to new version of Blue Ocean, pressing the link "Open Blue Ocean" in pipeline job does not have the desired effect. The Blue Ocean does not open, instead the browser tries to endless again and again load the page, without displaying anything. 

          Update: this is a browser problem. it works with Firefox.
          Michael Hüttermann made changes -
          Priority Original: Blocker [ 1 ] New: Major [ 3 ]
          Michael Hüttermann made changes -
          Description Original: After upgrade to new version of Blue Ocean, pressing the link "Open Blue Ocean" in pipeline job does not have the desired effect. The Blue Ocean does not open, instead the browser tries to endless again and again load the page, without displaying anything. 

          Update: this is a browser problem. it works with Firefox.           		New: After upgrade to new version of Blue Ocean, pressing the link "Open Blue Ocean" in pipeline job does not have the desired effect. The Blue Ocean does not open, instead the browser tries to endless again and again load the page, without displaying anything. 

          Update: this issue correlates with the Chrome browser. Blue Ocean still works with Firefox.
          Michael Hüttermann made changes -
          Summary Original: Blue Ocean cannot be opened after upgrade: browser fluttering New: Blue Ocean cannot be opened after upgrade: Chrome browser fluttering

          Chris Wright added a comment - - edited

          I'm also experiencing this problem in Chrome (58.0.3029.110 (64-bit) Windows 7). I have found that clearing the cache (Clear browsing data: Cached images and files) temporarily solves the issue. The chrome console returns the following error each time it tries to refresh:

          Navigated to http://localhost:8080/blue/organizations/jenkins/test/branches/
blueocean.js:18561 Browser configuration of @jenkins-cd/logging is explained at https://tfennelly.github.io/jenkins-js-logging/index.html#browser-config
blueocean.js:2424 Uncaught (in promise) Error: refreshing apge
 at checkRefreshHeader (blueocean.js:2424)
 at <anonymous>
checkRefreshHeader @ blueocean.js:2424

          Chris Wright added a comment - - edited I'm also experiencing this problem in Chrome (58.0.3029.110 (64-bit) Windows 7). I have found that clearing the cache (Clear browsing data: Cached images and files) temporarily solves the issue. The chrome console returns the following error each time it tries to refresh: Navigated to http: //localhost:8080/blue/organizations/jenkins/test/branches/ blueocean.js:18561 Browser configuration of @jenkins-cd/logging is explained at https: //tfennelly.github.io/jenkins-js-logging/index.html#browser-config blueocean.js:2424 Uncaught (in promise) Error: refreshing apge at checkRefreshHeader (blueocean.js:2424) at <anonymous> checkRefreshHeader @ blueocean.js:2424
          Michael Hüttermann made changes -
          Attachment New: Screen Shot 2017-06-14 at 13.32.25.png [ 38460 ]

          Ino Dekker added a comment -

          We're having the same issue. Blue Ocean dashboard only loads in Chrome incognito or Firefox privacy windows, but not in normal windows. Clearing browser data does not help. Tested on both Windows & Linux versions of the browsers.

          Ino Dekker added a comment - We're having the same issue. Blue Ocean dashboard only loads in Chrome incognito or Firefox privacy windows, but not in normal windows. Clearing browser data does not help. Tested on both Windows & Linux versions of the browsers.

          Estrada Matthieu added a comment - - edited

          Same for me. Clear the cache does NOT help on Chrome (Ubuntu 16.04).

          Estrada Matthieu added a comment - - edited Same for me. Clear the cache does NOT help on Chrome (Ubuntu 16.04).
          James Dumay made changes -
          Priority Original: Major [ 3 ] New: Blocker [ 1 ]

            imeredith Ivan Meredith
            huettermann Michael Hüttermann
            Votes:
            6 Vote for this issue
            Watchers:
            16 Start watching this issue

              Created:
              Updated:
              Resolved: