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  1. Jenkins
  2. JENKINS-47734

Install Jenkins hangs indefinetly on Version 2.46.2 also in version 2.73.2

    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Major Major
    • core

      Hi,

       

      I am having issues while trying to install Jenkins Version 2.46.2. I have provided the initial user id

      and password but it hangs forever. Attached is the screen shot and the nohup.out.

       

      I don't see any error messages in the logs dir other than started and finished messages plus there is

      no log file at all with the current state of jenkins.

       

      Screenshot-1.png with intial password and and then it hangs indefinitely in screenshot.png.

       

      Given below are the contents of the logs dir under jenkins

      drwxrwxr-x.  3 esmadmin esmadmin     4096 Oct 27 09:58 logs

       

      [esmadmin@identity_server7 jenkins]$ cd logs
      [esmadmin@identity_server7 logs]$ pwd
      /u01/jenkins/logs
      [esmadmin@identity_server7 logs]$ ls -latr
      total 12
      drwxrwxr-x.  3 esmadmin esmadmin 4096 Oct 27 09:58 .
      drwxrwxr-x.  2 esmadmin esmadmin 4096 Oct 30 11:04 tasks
      drwxrwxr-x. 11 esmadmin esmadmin 4096 Oct 30 11:42 ..
      [esmadmin@identity_server7 logs]$ cd tasks/
      [esmadmin@identity_server7 tasks]$ ls -altr
      total 24
      drwxrwxr-x. 3 esmadmin esmadmin 4096 Oct 27 09:58 ..
      rw-rw-r-. 1 esmadmin esmadmin   90 Oct 27 09:58 Download metadata.log.3
      rw-rw-r-. 1 esmadmin esmadmin   87 Oct 27 10:53 Download metadata.log.2
      rw-rw-r-. 1 esmadmin esmadmin   89 Oct 30 09:40 Download metadata.log.1
      rw-rw-r-. 1 esmadmin esmadmin   86 Oct 30 10:17 Download metadata.log
      drwxrwxr-x. 2 esmadmin esmadmin 4096 Oct 30 11:04 .
      [esmadmin@identity_server7 tasks]$ cat Download\ metadata.log
      Started at Mon Oct 30 10:17:12 EDT 2017
      Finished at Mon Oct 30 10:17:12 EDT 2017. 5ms
      [esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.1
      Started at Mon Oct 30 09:39:57 EDT 2017
      Finished at Mon Oct 30 09:40:07 EDT 2017. 9510ms
      [esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.2
      Started at Fri Oct 27 10:53:08 EDT 2017
      Finished at Fri Oct 27 10:53:08 EDT 2017. 24ms
      [esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.3
      Started at Fri Oct 27 09:58:38 EDT 2017
      Finished at Fri Oct 27 09:58:49 EDT 2017. 11274ms

       

        1. jenkins_thread_dump.txt
          24 kB
        2. Screenshot-1.png
          Screenshot-1.png
          109 kB
        3. Screenshot.png
          Screenshot.png
          71 kB
        4. jenkins_nohup.out
          5 kB

          [JENKINS-47734] Install Jenkins hangs indefinetly on Version 2.46.2 also in version 2.73.2

          Jagan Tirumalai created issue -
          Jagan Tirumalai made changes -
          Attachment New: Screenshot-1.png [ 40169 ]
          Jagan Tirumalai made changes -
          Description Original: Hi,

           

          I am having issues while trying to install {color:#d04437}*Jenkins Version 2.46.2*{color}. I have provided the initial user id

          and password but it hangs forever. Attached is the screen shot and the nohup.out.

           

          I don't see any error messages in the logs dir other than started and finished messages plus there is

          no log file at all with the current state of jenkins.

           

          Given below are the contents of the logs dir under jenkins

          {color:#654982}_drwxrwxr-x.  3 esmadmin esmadmin     4096 Oct 27 09:58 logs_{color}

           

          {color:#654982}_[esmadmin@identity_server7 jenkins]$ cd logs_{color}
          {color:#654982}_[esmadmin@identity_server7 logs]$ pwd_{color}
          {color:#654982}_/u01/jenkins/logs_{color}
          {color:#654982}_[esmadmin@identity_server7 logs]$ ls -latr_{color}
          {color:#654982}_total 12_{color}
          {color:#654982}_drwxrwxr-x.  3 esmadmin esmadmin 4096 Oct 27 09:58 ._{color}
          {color:#654982}_drwxrwxr-x.  2 esmadmin esmadmin 4096 Oct 30 11:04 tasks_{color}
          {color:#654982}_drwxrwxr-x. 11 esmadmin esmadmin 4096 Oct 30 11:42 .._{color}
          {color:#654982}_[esmadmin@identity_server7 logs]$ cd tasks/_{color}
          {color:#654982}_[esmadmin@identity_server7 tasks]$ ls -altr_{color}
          {color:#654982}_total 24_{color}
          {color:#654982}_drwxrwxr-x. 3 esmadmin esmadmin 4096 Oct 27 09:58 .._{color}
          {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   90 Oct 27 09:58 Download metadata.log.3_{color}
          {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   87 Oct 27 10:53 Download metadata.log.2_{color}
          {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   89 Oct 30 09:40 Download metadata.log.1_{color}
          {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   86 Oct 30 10:17 Download metadata.log_{color}
          {color:#654982}_drwxrwxr-x. 2 esmadmin esmadmin 4096 Oct 30 11:04 ._{color}
          {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log_{color}
          {color:#654982}_Started at Mon Oct 30 10:17:12 EDT 2017_{color}
          {color:#654982}_Finished at Mon Oct 30 10:17:12 EDT 2017. 5ms_{color}
          {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.1_{color}
          {color:#654982}_Started at Mon Oct 30 09:39:57 EDT 2017_{color}
          {color:#654982}_Finished at Mon Oct 30 09:40:07 EDT 2017. 9510ms_{color}
          {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.2_{color}
          {color:#654982}_Started at Fri Oct 27 10:53:08 EDT 2017_{color}
          {color:#654982}_Finished at Fri Oct 27 10:53:08 EDT 2017. 24ms_{color}
          {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.3_{color}
          {color:#654982}_Started at Fri Oct 27 09:58:38 EDT 2017_{color}
          {color:#654982}_Finished at Fri Oct 27 09:58:49 EDT 2017. 11274ms_{color}

           
          New: Hi,

           

          I am having issues while trying to install {color:#d04437}*Jenkins Version 2.46.2*{color}. I have provided the initial user id

          and password but it hangs forever. Attached is the screen shot and the nohup.out.

           

          I don't see any error messages in the logs dir other than started and finished messages plus there is

          no log file at all with the current state of jenkins.

           

          Screenshot-1.png with intial password and and then it hangs indefinitely in screenshot.png.

           

          Given below are the contents of the logs dir under jenkins

          {color:#654982}_drwxrwxr-x.  3 esmadmin esmadmin     4096 Oct 27 09:58 logs_{color}

           

          {color:#654982}_[esmadmin@identity_server7 jenkins]$ cd logs_{color}
           {color:#654982}_[esmadmin@identity_server7 logs]$ pwd_{color}
           {color:#654982}_/u01/jenkins/logs_{color}
           {color:#654982}_[esmadmin@identity_server7 logs]$ ls -latr_{color}
           {color:#654982}_total 12_{color}
           {color:#654982}_drwxrwxr-x.  3 esmadmin esmadmin 4096 Oct 27 09:58 ._{color}
           {color:#654982}_drwxrwxr-x.  2 esmadmin esmadmin 4096 Oct 30 11:04 tasks_{color}
           {color:#654982}_drwxrwxr-x. 11 esmadmin esmadmin 4096 Oct 30 11:42 .._{color}
           {color:#654982}_[esmadmin@identity_server7 logs]$ cd tasks/_{color}
           {color:#654982}_[esmadmin@identity_server7 tasks]$ ls -altr_{color}
           {color:#654982}_total 24_{color}
           {color:#654982}_drwxrwxr-x. 3 esmadmin esmadmin 4096 Oct 27 09:58 .._{color}
           {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   90 Oct 27 09:58 Download metadata.log.3_{color}
           {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   87 Oct 27 10:53 Download metadata.log.2_{color}
           {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   89 Oct 30 09:40 Download metadata.log.1_{color}
           {color:#654982}_-rw-rw-r--. 1 esmadmin esmadmin   86 Oct 30 10:17 Download metadata.log_{color}
           {color:#654982}_drwxrwxr-x. 2 esmadmin esmadmin 4096 Oct 30 11:04 ._{color}
           {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log_{color}
           {color:#654982}_Started at Mon Oct 30 10:17:12 EDT 2017_{color}
           {color:#654982}_Finished at Mon Oct 30 10:17:12 EDT 2017. 5ms_{color}
           {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.1_{color}
           {color:#654982}_Started at Mon Oct 30 09:39:57 EDT 2017_{color}
           {color:#654982}_Finished at Mon Oct 30 09:40:07 EDT 2017. 9510ms_{color}
           {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.2_{color}
           {color:#654982}_Started at Fri Oct 27 10:53:08 EDT 2017_{color}
           {color:#654982}_Finished at Fri Oct 27 10:53:08 EDT 2017. 24ms_{color}
           {color:#654982}_[esmadmin@identity_server7 tasks]$ cat Download\ metadata.log.3_{color}
           {color:#654982}_Started at Fri Oct 27 09:58:38 EDT 2017_{color}
           {color:#654982}_Finished at Fri Oct 27 09:58:49 EDT 2017. 11274ms_{color}

           
          Oleg Nenashev made changes -
          Component/s New: core [ 15593 ]
          Component/s Original: _unsorted [ 19622 ]
          Oleg Nenashev made changes -
          Link New: This issue is related to JENKINS-34708 [ JENKINS-34708 ]
          Jagan Tirumalai made changes -
          Attachment New: jenkins_thread_dump.txt [ 40170 ]
          Component/s New: _unsorted [ 19622 ]
          Component/s Original: core [ 15593 ]
          Environment Original: Jenkins Version 2.46.2
          Oracle Linux
          uname -a
          Linux identity_server7.domain 3.8.13-16.2.1.el6uek.x86_64 #1 SMP Thu Nov 7 17:01:44 PST 2013 x86_64 x86_64 x86_64 GNU/Linux
          New: Jenkins Version 2.46.2
          Oracle Linux
          uname -a
          Linux identity_server7.domain 3.8.13-16.2.1.el6uek.x86_64 #1 SMP Thu Nov 7 17:01:44 PST 2013 x86_64 x86_64 x86_64 GNU/Linux

          java -version
          java version "1.8.0_151"
          Java(TM) SE Runtime Environment (build 1.8.0_151-b12)
          Java HotSpot(TM) 64-Bit Server VM (build 25.151-b12, mixed mode)
          Web Browser : Firefox 17.0.10
          no reverse proxy
          no upgrade was done
          direct download of jenkins.war file and installation in Oracle Linux
          Jagan Tirumalai made changes -
          Summary Original: Install Jenkins hangs indefinetly on Version 2.46.2 New: Install Jenkins hangs indefinetly on Version 2.46.2 also in version 2.73.2
          Oleg Nenashev made changes -
          Component/s New: core [ 15593 ]
          Component/s Original: _unsorted [ 19622 ]
          Oleg Nenashev made changes -
          Assignee Original: Oleg Nenashev [ oleg_nenashev ]
          Oleg Nenashev made changes -
          Labels New: connection installationWizard
          Daniel Beck made changes -
          Link New: This issue duplicates JENKINS-23654 [ JENKINS-23654 ]
          Daniel Beck made changes -
          Resolution New: Duplicate [ 3 ]
          Status Original: Open [ 1 ] New: Closed [ 6 ]

            Unassigned Unassigned
            jet_1974 Jagan Tirumalai
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            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: