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  1. Jenkins
  2. JENKINS-49178

Comment trigger is no longer supported in JIRA Cloud

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Details

    • Bug
    • Resolution: Fixed
    • Major
    • jira-trigger-plugin
    • None

    Description

      Originally reported by patrickng at JENKINS-49085 with all of the details from his comment.

      Commenting on a JIRA ticket with a specific phrase does not seem to be sending a POST request to the jira-trigger-plugin webhook in Jenkins anymore. According to the plugin README, it says to only set event to issue_updated but creating a comment does not seem to trigger an issue_updated event POST to the webhook. This seems to be the reason why I can no longer trigger a job from a matching comment.

      Root cause: https://developer.atlassian.com/cloud/jira/platform/change-notice-removal-of-comments-from-issue-webhooks/

      Logs and example webhook event:

      Webhook event body:
Jan 23, 2018 5:14:04 PM FINEST com.ceilfors.jenkins.plugins.jiratrigger.webhook.JiraWebhook
{
    "timestamp": 1516745644071,
    "webhookEvent": "comment_created",
    "comment": {
        "self": "https://sportsrecruits.atlassian.net/rest/api/2/issue/38747/comment/43735",
        "id": "43735",
        "author": {
            "self": "https://sportsrecruits.atlassian.net/rest/api/2/user?username=alex",
            "name": "alex",
            "key": "alex",
            "accountId": "557058:93f71831-7090-4c70-ab8e-c9a5c9aa2d8e",
            "avatarUrls": {
                "48x48": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=48&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D48%26noRedirect%3Dtrue",
                "24x24": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=24&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D24%26noRedirect%3Dtrue",
                "16x16": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=16&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D16%26noRedirect%3Dtrue",
                "32x32": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=32&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D32%26noRedirect%3Dtrue"
            },
            "displayName": "Alex Figueroa ",
            "active": true,
            "timeZone": "America/New_York"
        },
        "body": "Jenkins go home",
        "updateAuthor": {
            "self": "https://sportsrecruits.atlassian.net/rest/api/2/user?username=alex",
            "name": "alex",
            "key": "alex",
            "accountId": "557058:93f71831-7090-4c70-ab8e-c9a5c9aa2d8e",
            "avatarUrls": {
                "48x48": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=48&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D48%26noRedirect%3Dtrue",
                "24x24": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=24&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D24%26noRedirect%3Dtrue",
                "16x16": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=16&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D16%26noRedirect%3Dtrue",
                "32x32": "https://avatar-cdn.atlassian.com/07be219aa1f894b95a868f2eef9d4e17?s=32&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2F07be219aa1f894b95a868f2eef9d4e17%3Fd%3Dmm%26s%3D32%26noRedirect%3Dtrue"
            },
            "displayName": "Alex Figueroa ",
            "active": true,
            "timeZone": "America/New_York"
        },
        "created": "2018-01-23T17:14:04.071-0500",
        "updated": "2018-01-23T17:14:04.071-0500"
    },
    "issue": {
        "id": "38747",
        "self": "https://sportsrecruits.atlassian.net/rest/api/2/issue/38747",
        "key": "SR-4186",
        "fields": {
            "summary": "Identify and fix email address entry points to strip white space",
            "issuetype": {
                "self": "https://sportsrecruits.atlassian.net/rest/api/2/issuetype/3",
                "id": "3",
                "description": "A task that needs to be done.",
                "iconUrl": "https://sportsrecruits.atlassian.net/secure/viewavatar?size=xsmall&avatarId=10318&avatarType=issuetype",
                "name": "Task",
                "subtask": false,
                "avatarId": 10318
            },
            "project": {
                "self": "https://sportsrecruits.atlassian.net/rest/api/2/project/10000",
                "id": "10000",
                "key": "SR",
                "name": "Sports Recruits",
                "projectTypeKey": "software",
                "avatarUrls": {
                    "48x48": "https://sportsrecruits.atlassian.net/secure/projectavatar?pid=10000&avatarId=11300",
                    "24x24": "https://sportsrecruits.atlassian.net/secure/projectavatar?size=small&pid=10000&avatarId=11300",
                    "16x16": "https://sportsrecruits.atlassian.net/secure/projectavatar?size=xsmall&pid=10000&avatarId=11300",
                    "32x32": "https://sportsrecruits.atlassian.net/secure/projectavatar?size=medium&pid=10000&avatarId=11300"
                }
            },
            "assignee": {
                "self": "https://sportsrecruits.atlassian.net/rest/api/2/user?username=Paul",
                "name": "Paul",
                "key": "paul",
                "accountId": "5a43c904b66c2f374530f7b7",
                "emailAddress": "paul@sportsrecruits.com",
                "avatarUrls": {
                    "48x48": "https://avatar-cdn.atlassian.com/d7a71cabea4d48b35a499dd3a68a5fcb?s=48&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2Fd7a71cabea4d48b35a499dd3a68a5fcb%3Fd%3Dmm%26s%3D48%26noRedirect%3Dtrue",
                    "24x24": "https://avatar-cdn.atlassian.com/d7a71cabea4d48b35a499dd3a68a5fcb?s=24&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2Fd7a71cabea4d48b35a499dd3a68a5fcb%3Fd%3Dmm%26s%3D24%26noRedirect%3Dtrue",
                    "16x16": "https://avatar-cdn.atlassian.com/d7a71cabea4d48b35a499dd3a68a5fcb?s=16&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2Fd7a71cabea4d48b35a499dd3a68a5fcb%3Fd%3Dmm%26s%3D16%26noRedirect%3Dtrue",
                    "32x32": "https://avatar-cdn.atlassian.com/d7a71cabea4d48b35a499dd3a68a5fcb?s=32&d=https%3A%2F%2Fsecure.gravatar.com%2Favatar%2Fd7a71cabea4d48b35a499dd3a68a5fcb%3Fd%3Dmm%26s%3D32%26noRedirect%3Dtrue"
                },
                "displayName": "Paul Cox",
                "active": true,
                "timeZone": "America/New_York"
            },
            "priority": {
                "self": "https://sportsrecruits.atlassian.net/rest/api/2/priority/3",
                "iconUrl": "https://sportsrecruits.atlassian.net/images/icons/priorities/major.svg",
                "name": "Major",
                "id": "3"
            },
            "status": {
                "self": "https://sportsrecruits.atlassian.net/rest/api/2/status/10500",
                "description": "This is managed by JIRA",
                "iconUrl": "https://sportsrecruits.atlassian.net/images/icons/statuses/generic.png",
                "name": "QA on stage",
                "id": "10500",
                "statusCategory": {
                    "self": "https://sportsrecruits.atlassian.net/rest/api/2/statuscategory/4",
                    "id": 4,
                    "key": "indeterminate",
                    "colorName": "yellow",
                    "name": "In Progress"
                }
            }
        }
    }
}
Jan 23, 2018 5:14:04 PM WARNING java_util_logging_Logger$warning$1 call
Received Webhook callback with an invalid event type or a body without comment/changelog. Event type: comment_created. Event body contains: [timestamp, webhookEvent, comment, issue].

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JENKINS-49085 Request to JIRA webhook breaking pipeline

          • Major - Major loss of function.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JENKINS-50443 Issues with JIRA Trigger Pluggin

          • Critical - Crashes, loss of data, severe memory leak.
          • Closed

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            People

              ceilfors Wisen Tanasa
              ceilfors Wisen Tanasa
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              Dates

                Created:
                Updated:
                Resolved: