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  1. Jenkins
  2. JENKINS-56146

Unable to connect to REST service

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Blocker Blocker
    • jira-issue-updater-plugin
    • None
    • Windows, Jenkins ver. 2.150.2, JIRA plugin 3.0.0, JIRA Issue Updater 1.18

      Here is the settings:

      Here is the result:

      15:01:49 JIRA Update Build Step*

      15:01:49 Unable to connect to REST service

      **

       

        1. image-2019-02-14-15-22-22-521.png
          image-2019-02-14-15-22-22-521.png
          38 kB

          [JENKINS-56146] Unable to connect to REST service

          Luba Pyat created issue -
          Luba Pyat made changes -
          Description Original: *15:01:49* JIRA Update Build Step*15:01:49* -------------------------------------------------------*15:01:49* Unable to connect to REST service

          **           		New: *15:01:49* JIRA Update Build Step*

          *15:01:49* Unable to connect to REST service

          **
          Luba Pyat made changes -
          Attachment New: image-2019-02-14-15-22-22-521.png [ 46020 ]
          Luba Pyat made changes -
          Description Original: *15:01:49* JIRA Update Build Step*

          *15:01:49* Unable to connect to REST service

          **           		New: *Here is the settings:*

          *!image-2019-02-14-15-22-22-521.png!*

          *Here is the result:*

          *15:01:49* JIRA Update Build Step*

          *15:01:49* Unable to connect to REST service

          **

           
          Luba Pyat made changes -
          Assignee New: Laszlo Miklosik [ laszlomiklosik ]

          Radek Antoniuk added a comment -

          Do you have firewall open and connectivity works fine from the console?
          Do you see anything meaningful in the logs in debug mode?

          Radek Antoniuk added a comment - Do you have firewall open and connectivity works fine from the console? Do you see anything meaningful in the logs in debug mode?
          Radek Antoniuk made changes -
          Component/s Original: jira-plugin [ 15515 ]

          Luba Pyat added a comment -

          Firewall is not open.. does it have to be open to use Jira plugins?

          Nothing really in the debug..

          warden

          Luba Pyat added a comment - Firewall is not open.. does it have to be open to use Jira plugins? Nothing really in the debug.. warden

          Radek Antoniuk added a comment -

          What I meant by "open" is that if you can connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console.

          Radek Antoniuk added a comment - What I meant by "open" is that if you can connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console.

          Luba Pyat added a comment -

          Unfortunately I am new to Jenkins. I  tried to find the ways to connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console unsuccessfully. I could not even find Jenkins Master SSH console! The pointers that I found not really helpful. Can you please give me more info? Any help is much appreciated!

          THANKS!

          warden

          Luba Pyat added a comment - Unfortunately I am new to Jenkins. I  tried to find the ways to connect via curl to the JIRA URL API endpoint from Jenkins Master SSH console unsuccessfully. I could not even find Jenkins Master SSH console! The pointers that I found not really helpful. Can you please give me more info? Any help is much appreciated! THANKS! warden

            laszlomiklosik Laszlo Miklosik
            lubap Luba Pyat
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              Created:
              Updated: