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  1. Jenkins
  2. JENKINS-57644

Email-Ext does not send to users whose email address starts with '#'

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    • Icon: Bug Bug
    • Resolution: Not A Defect
    • Icon: Minor Minor
    • email-ext-plugin
    • None
    • Jenkins ver. 2.164.3
      Email Extension Plugin ver. 2.66

      I've noticed that the email-ext plugin will not send out notifications to emails beginning with a '#', even though the job console states that it is doing so. For example:

      Build step 'Execute shell' marked build as failure
      Discard old builds...
      Email was triggered for: Failure - Any
      Sending email for trigger: Failure - Any
      Sending email to: #jenkinsadmin@company.com
      Finished: FAILURE

      The email-ext plugin is fine if the email does not begin with a '#'.

          [JENKINS-57644] Email-Ext does not send to users whose email address starts with '#'

          David van Laatum added a comment -

          If it says sending then it at least tried to send to that address. Have you checked your mail servers logs to see what happened to it? Chances are it was either spammed or sender restrictions on the destination address dropped it.

          David van Laatum added a comment - If it says sending then it at least tried to send to that address. Have you checked your mail servers logs to see what happened to it? Chances are it was either spammed or sender restrictions on the destination address dropped it.

          Steve Turner added a comment -

          Hi davidvanlaatum,

          The mail server I'm using is administered by my organisation's IT department. Emails to names in the same domain without the hash are delivered successfully, so why those beginning with a hash are being handled differently is a mystery. I'll contact our IT dept. to take a look at the server logs.

          Thank you for taking the time to investigate.

          Regards,

          Steve

          Steve Turner added a comment - Hi davidvanlaatum , The mail server I'm using is administered by my organisation's IT department. Emails to names in the same domain without the hash are delivered successfully, so why those beginning with a hash are being handled differently is a mystery. I'll contact our IT dept. to take a look at the server logs. Thank you for taking the time to investigate. Regards, Steve

            davidvanlaatum David van Laatum
            s_p_turner Steve Turner
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              Created:
              Updated:
              Resolved: