[JENKINS-58059] Invalid Zepher credentials Error occurs w/ valid credentials

Type: Bug
Resolution: Unresolved
Priority: Major
Component/s: zephyr-enterprise-test-management-plugin, zephyr-for-jira-test-management-plugin
Labels:
- zephyr-plugin
Environment:
Windows 10
Zephyr for JIRA Test Management: Version 1.4 & 1.5
Jenkins Version: 2.176.1

Similar Issues:
Powered by SuggestiMate

Show

I am unable to use Jenkins to update test results due to an invalid credentials error. I have verified my username, password, and API keys are correct and I am still unable to login to Zepher.

Things I have done to resolve the issue

Regenerating my keys and using those as a way to resolve the issue and it still does not work.
Restarted Jenkins
Upgraded Jenkins
Upgraded the Zepher plugin
Downgraded the Zepher plugin
Downgraded Jenkins
Restarted the Jenkins Service
Restarted computer to run a clean version of Jenkins

Below is the following errors that occur after a test is run:

java.lang.NullPointerException
at java.lang.String.replace(Unknown Source)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.fetchExecutionIdsZFJC(TestCaseUtil.java:986)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.processTestCaseDetails(TestCaseUtil.java:682)
at com.thed.zephyr.jenkins.reporter.ZfjReporter.perform(ZfjReporter.java:101)
at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:741)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690)
at hudson.model.Build$BuildExecution.post2(Build.java:186)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635)
at hudson.model.Run.execute(Run.java:1843)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
Build step 'Publish test result to Zephyr for JIRA' marked build as failure

Tyler Pranger created issue - 2019-06-17 21:28

Tyler Pranger made changes - 2019-06-17 22:39

Environment

Original: Windows 10
Zephyr for JIRA Test Management: Version 1.4
Jenkins Version: 2.176.1

New: Windows 10
Zephyr for JIRA Test Management: Version 1.4 & 1.5
Jenkins Version: 2.176.1

Tyler Pranger made changes - 2019-06-17 22:42

Description

Original: I am unable to use Jenkins to update test results due to an invalid credentials error. I have verified my username, password, and API keys are correct and I am still unable to login to Zepher. I have tried regenerating my keys and using those as a way to resolve the issue and it still does not work. I have also tried to restart Jenkins. I get the following errors after a test is run:

java.lang.NullPointerException
at java.lang.String.replace(Unknown Source)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.fetchExecutionIdsZFJC(TestCaseUtil.java:986)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.processTestCaseDetails(TestCaseUtil.java:682)
at com.thed.zephyr.jenkins.reporter.ZfjReporter.perform(ZfjReporter.java:101)
at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:741)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690)
at hudson.model.Build$BuildExecution.post2(Build.java:186)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635)
at hudson.model.Run.execute(Run.java:1843)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
Build step 'Publish test result to Zephyr for JIRA' marked build as failure

New: I am unable to use Jenkins to update test results due to an invalid credentials error. I have verified my username, password, and API keys are correct and I am still unable to login to Zepher.

Things I have done to resolve the issue
# Rgenerating my keys and using those as a way to resolve the issue and it still does not work.
# Restarted Jenkins
# Upgraded Jenkins
# Upgraded the Zepher plugin
# Downgraded the Zepher plugin
# Downgraded Jenkins
# Restarted the Jenkins Service
# Restarted computer to run a clean version of Jenkins

Below is the following errors that occur after a test is run:

java.lang.NullPointerException
at java.lang.String.replace(Unknown Source)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.fetchExecutionIdsZFJC(TestCaseUtil.java:986)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.processTestCaseDetails(TestCaseUtil.java:682)
at com.thed.zephyr.jenkins.reporter.ZfjReporter.perform(ZfjReporter.java:101)
at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:741)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690)
at hudson.model.Build$BuildExecution.post2(Build.java:186)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635)
at hudson.model.Run.execute(Run.java:1843)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
Build step 'Publish test result to Zephyr for JIRA' marked build as failure

Tyler Pranger made changes - 2019-06-17 22:44

Summary

Original: Invalid Zepher credentials

New: Invalid Zepher credentials Error occurs w/ valid credentials

Tyler Pranger made changes - 2019-06-17 22:47

Description

Original: I am unable to use Jenkins to update test results due to an invalid credentials error. I have verified my username, password, and API keys are correct and I am still unable to login to Zepher.

Things I have done to resolve the issue
# Rgenerating my keys and using those as a way to resolve the issue and it still does not work.
# Restarted Jenkins
# Upgraded Jenkins
# Upgraded the Zepher plugin
# Downgraded the Zepher plugin
# Downgraded Jenkins
# Restarted the Jenkins Service
# Restarted computer to run a clean version of Jenkins

Below is the following errors that occur after a test is run:

java.lang.NullPointerException
at java.lang.String.replace(Unknown Source)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.fetchExecutionIdsZFJC(TestCaseUtil.java:986)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.processTestCaseDetails(TestCaseUtil.java:682)
at com.thed.zephyr.jenkins.reporter.ZfjReporter.perform(ZfjReporter.java:101)
at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:741)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690)
at hudson.model.Build$BuildExecution.post2(Build.java:186)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635)
at hudson.model.Run.execute(Run.java:1843)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
Build step 'Publish test result to Zephyr for JIRA' marked build as failure

New: I am unable to use Jenkins to update test results due to an invalid credentials error. I have verified my username, password, and API keys are correct and I am still unable to login to Zepher.

Things I have done to resolve the issue
# Regenerating my keys and using those as a way to resolve the issue and it still does not work.
# Restarted Jenkins
# Upgraded Jenkins
# Upgraded the Zepher plugin
# Downgraded the Zepher plugin
# Downgraded Jenkins
# Restarted the Jenkins Service
# Restarted computer to run a clean version of Jenkins

Below is the following errors that occur after a test is run:

java.lang.NullPointerException
at java.lang.String.replace(Unknown Source)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.fetchExecutionIdsZFJC(TestCaseUtil.java:986)
at com.thed.zephyr.jenkins.utils.rest.TestCaseUtil.processTestCaseDetails(TestCaseUtil.java:682)
at com.thed.zephyr.jenkins.reporter.ZfjReporter.perform(ZfjReporter.java:101)
at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:741)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690)
at hudson.model.Build$BuildExecution.post2(Build.java:186)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635)
at hudson.model.Run.execute(Run.java:1843)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
Build step 'Publish test result to Zephyr for JIRA' marked build as failure

Tyler Pranger added a comment - 2019-06-18 15:37

This has been resolved by Zephyr, I found out that you need to generate a API key for the password for the new plug-in.

Tyler Pranger added a comment - 2019-06-18 15:37 This has been resolved by Zephyr, I found out that you need to generate a API key for the password for the new plug-in.

Assignee:: Zephyr Developer

Reporter:: Tyler Pranger

Votes:: 0 Vote for this issue

Watchers:: 1 Start watching this issue

Created:: 2019-06-17 21:28

Updated:: 2019-06-18 15:37

Jenkins

Details

Description

Attachments

Activity

Collapse comment: Tyler Pranger added a comment - 2019-06-18 15:37

Expand comment: Tyler Pranger added a comment - 2019-06-18 15:37

People

Dates