[JENKINS-61311] JIRA Jenkins plugin stopped working between 17/02/2020 and 18/02/2020 - issue doesn't exist - Jenkins Jira

Type: Bug
Resolution: Fixed
Priority: Blocker
Component/s: jira-plugin
Labels:
- jenkins
- plugin
Environment:
jira cloud

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We are using Jira plugin on Jenkins to comment on Jira issues about build status. Since we have not done any infrastructure changes on 17th and 18th I suspect some Jira update caused the official Jira plugin to fail with the message as below:

ABC-1234 issue doesn't exist in Jira

To be sure I updated Jenkins along with all it's plugins to the latest versions, re-generated API key for the user in question - it made no difference.

Using curl/postman I could successfuly query the issue details by directly requesting from the API. Changing the Jenkins JIRA plugin issue selector regex to the default one (replacing empty with regex suggested in help) did not make any difference.

Captcha error response header is absent in the response to API call.

There are at least 2 known users reporting this problem - Jira community

duplicates

JENKINS-56987 Atlassian Jira API Changes for GDPR

Closed

is related to

JENKINS-56987 Atlassian Jira API Changes for GDPR

Closed

Michal Turecki created issue - 2020-03-03 16:25

Michal Turecki made changes - 2020-03-03 16:25

Description

Original: We are using Jira plugin on Jenkins to comment on Jira issues about build status. Since we have not done any infrastructure changes on 17th and 18th I suspect some JIRA update caused the official Jira plugin to fail with the message as below:

ABC-1234 issue doesn't exist in JIRA
To be sure I updated Jenkins along with all it's plugins to the latest versions, re-generated API key for the user in question - it made no difference.

Using curl/postman I could successfuly query the issue details by directly requesting from the API. Changing the Jenkins JIRA plugin issue selector regex to the default one (replacing empty with regex suggested in help) did not make any difference.

Captcha error response header is absent in the response to API call.

There are at least 2 known users reporting this problem - [Jira community|https://community.atlassian.com/t5/Jira-questions/JIRA-Jenkins-plugin-stopped-working-between-17-02-2020-and-18-02/qaq-p/1309234#M410461]

New: We are using Jira plugin on Jenkins to comment on Jira issues about build status. Since we have not done any infrastructure changes on 17th and 18th I suspect some Jira update caused the official Jira plugin to fail with the message as below:

{{ABC-1234 issue doesn't exist in Jira}}

To be sure I updated Jenkins along with all it's plugins to the latest versions, re-generated API key for the user in question - it made no difference.

Using curl/postman I could successfuly query the issue details by directly requesting from the API. Changing the Jenkins JIRA plugin issue selector regex to the default one (replacing empty with regex suggested in help) did not make any difference.

Captcha error response header is absent in the response to API call.

There are at least 2 known users reporting this problem - [Jira community|https://community.atlassian.com/t5/Jira-questions/JIRA-Jenkins-plugin-stopped-working-between-17-02-2020-and-18-02/qaq-p/1309234#M410461]

Josh Brozen added a comment - 2020-03-03 20:27

This appears to be related to the changes Atlassian recently made to the REST API: https://community.atlassian.com/t5/Jira-questions/REST-API-numerous-calls-now-throwing-an-error/qaq-p/1305234

Josh Brozen added a comment - 2020-03-03 20:27 This appears to be related to the changes Atlassian recently made to the REST API: https://community.atlassian.com/t5/Jira-questions/REST-API-numerous-calls-now-throwing-an-error/qaq-p/1305234

Josh Brozen made changes - 2020-03-03 20:28

Priority

Original: Major [ 3 ]

New: Blocker [ 1 ]

Josh Brozen added a comment - 2020-03-03 20:36

Seeing this error in the Jenkin Logs:

jira rest client get issue from jql search error. cause: RestClientException{statusCode=Optional.absent(), errorCollections=[]}
org.codehaus.jettison.json.JSONException: JSONObject["name"] not found.
	at org.codehaus.jettison.json.JSONObject.get(JSONObject.java:360)
	at org.codehaus.jettison.json.JSONObject.getString(JSONObject.java:487)
	at com.atlassian.jira.rest.client.internal.json.JsonParseUtil.parseBasicUser(JsonParseUtil.java:192)
	at com.atlassian.jira.rest.client.internal.json.UserJsonParser.parse(UserJsonParser.java:34)
	at com.atlassian.jira.rest.client.internal.json.UserJsonParser.parse(UserJsonParser.java:31)
	at com.atlassian.jira.rest.client.internal.json.IssueJsonParser.getOptionalNestedField(IssueJsonParser.java:300)
	at com.atlassian.jira.rest.client.internal.json.IssueJsonParser.parse(IssueJsonParser.java:234)
	at com.atlassian.jira.rest.client.internal.json.IssueJsonParser.parse(IssueJsonParser.java:88)
	at com.atlassian.jira.rest.client.internal.json.GenericJsonArrayParser.parse(GenericJsonArrayParser.java:39)
	at com.atlassian.jira.rest.client.internal.json.SearchResultJsonParser.parse(SearchResultJsonParser.java:40)
	at com.atlassian.jira.rest.client.internal.json.SearchResultJsonParser.parse(SearchResultJsonParser.java:27)
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$1.handle(AbstractAsynchronousRestClient.java:148)
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:189)
Caused: RestClientException{statusCode=Optional.absent(), errorCollections=[]}
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:191)
	at com.atlassian.jira.rest.client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:185)
	at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:81)
	at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:11)
	at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:295)
	at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:185)
	at com.google.common.util.concurrent.Futures$6.run(Futures.java:975)
	at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)
	at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149)
	at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134)
	at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170)
	at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)
	at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:295)
	at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:185)
	at com.google.common.util.concurrent.Futures$6.run(Futures.java:975)
	at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)
	at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149)
	at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134)
	at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170)
	at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1.lambda$doCompleted$0(SettableFuturePromiseHttpPromiseAsyncClient.java:41)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.lambda$run$0(SettableFuturePromiseHttpPromiseAsyncClient.java:150)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:69)
	at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:150)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:748)
Caused: java.util.concurrent.ExecutionException
	at com.google.common.util.concurrent.AbstractFuture$Sync.getValue(AbstractFuture.java:289)
	at com.google.common.util.concurrent.AbstractFuture$Sync.get(AbstractFuture.java:262)
	at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:91)
	at com.google.common.util.concurrent.ForwardingFuture.get(ForwardingFuture.java:69)
	at com.atlassian.jira.rest.client.internal.async.DelegatingPromise.get(DelegatingPromise.java:113)
	at hudson.plugins.jira.JiraRestService.getIssuesFromJqlSearch(JiraRestService.java:197)
	at hudson.plugins.jira.JiraSession.getIssuesFromJqlSearch(JiraSession.java:136)
	at hudson.plugins.jira.JiraSite.progressMatchingIssues(JiraSite.java:1043)
	at hudson.plugins.jira.JiraIssueUpdateBuilder.perform(JiraIssueUpdateBuilder.java:105)
	at hudson.tasks.BuildStepCompatibilityLayer.perform(BuildStepCompatibilityLayer.java:78)
	at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)
	at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:741)
	at hudson.model.Build$BuildExecution.build(Build.java:206)
	at hudson.model.Build$BuildExecution.doRun(Build.java:163)
	at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:504)
	at hudson.model.Run.execute(Run.java:1880)
	at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
	at hudson.model.ResourceController.execute(ResourceController.java:97)
	at hudson.model.Executor.run(Executor.java:428)

Josh Brozen added a comment - 2020-03-03 20:36 Seeing this error in the Jenkin Logs: jira rest client get issue from jql search error. cause: RestClientException{statusCode=Optional.absent(), errorCollections=[]} org.codehaus.jettison.json.JSONException: JSONObject[ "name" ] not found. at org.codehaus.jettison.json.JSONObject.get(JSONObject.java:360) at org.codehaus.jettison.json.JSONObject.getString(JSONObject.java:487) at com.atlassian.jira. rest .client.internal.json.JsonParseUtil.parseBasicUser(JsonParseUtil.java:192) at com.atlassian.jira. rest .client.internal.json.UserJsonParser.parse(UserJsonParser.java:34) at com.atlassian.jira. rest .client.internal.json.UserJsonParser.parse(UserJsonParser.java:31) at com.atlassian.jira. rest .client.internal.json.IssueJsonParser.getOptionalNestedField(IssueJsonParser.java:300) at com.atlassian.jira. rest .client.internal.json.IssueJsonParser.parse(IssueJsonParser.java:234) at com.atlassian.jira. rest .client.internal.json.IssueJsonParser.parse(IssueJsonParser.java:88) at com.atlassian.jira. rest .client.internal.json.GenericJsonArrayParser.parse(GenericJsonArrayParser.java:39) at com.atlassian.jira. rest .client.internal.json.SearchResultJsonParser.parse(SearchResultJsonParser.java:40) at com.atlassian.jira. rest .client.internal.json.SearchResultJsonParser.parse(SearchResultJsonParser.java:27) at com.atlassian.jira. rest .client.internal.async.AbstractAsynchronousRestClient$1.handle(AbstractAsynchronousRestClient.java:148) at com.atlassian.jira. rest .client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:189) Caused: RestClientException{statusCode=Optional.absent(), errorCollections=[]} at com.atlassian.jira. rest .client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:191) at com.atlassian.jira. rest .client.internal.async.AbstractAsynchronousRestClient$3.apply(AbstractAsynchronousRestClient.java:185) at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:81) at com.atlassian.httpclient.api.ResponsePromiseMapFunction.apply(ResponsePromiseMapFunction.java:11) at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:295) at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:185) at com.google.common.util.concurrent.Futures$6.run(Futures.java:975) at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253) at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149) at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134) at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170) at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53) at com.atlassian.util.concurrent.Promises$Of$3.apply(Promises.java:295) at com.atlassian.util.concurrent.Promises$2.onSuccess(Promises.java:185) at com.google.common.util.concurrent.Futures$6.run(Futures.java:975) at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253) at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:149) at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134) at com.google.common.util.concurrent.AbstractFuture.set(AbstractFuture.java:170) at com.google.common.util.concurrent.SettableFuture.set(SettableFuture.java:53) at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1.lambda$doCompleted$0(SettableFuturePromiseHttpPromiseAsyncClient.java:41) at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.lambda$run$0(SettableFuturePromiseHttpPromiseAsyncClient.java:150) at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:69) at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:150) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang. Thread .run( Thread .java:748) Caused: java.util.concurrent.ExecutionException at com.google.common.util.concurrent.AbstractFuture$Sync.getValue(AbstractFuture.java:289) at com.google.common.util.concurrent.AbstractFuture$Sync.get(AbstractFuture.java:262) at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:91) at com.google.common.util.concurrent.ForwardingFuture.get(ForwardingFuture.java:69) at com.atlassian.jira. rest .client.internal.async.DelegatingPromise.get(DelegatingPromise.java:113) at hudson.plugins.jira.JiraRestService.getIssuesFromJqlSearch(JiraRestService.java:197) at hudson.plugins.jira.JiraSession.getIssuesFromJqlSearch(JiraSession.java:136) at hudson.plugins.jira.JiraSite.progressMatchingIssues(JiraSite.java:1043) at hudson.plugins.jira.JiraIssueUpdateBuilder.perform(JiraIssueUpdateBuilder.java:105) at hudson.tasks.BuildStepCompatibilityLayer.perform(BuildStepCompatibilityLayer.java:78) at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20) at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:741) at hudson.model.Build$BuildExecution.build(Build.java:206) at hudson.model.Build$BuildExecution.doRun(Build.java:163) at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:504) at hudson.model.Run.execute(Run.java:1880) at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) at hudson.model.ResourceController.execute(ResourceController.java:97) at hudson.model.Executor.run(Executor.java:428)

Josh Brozen made changes - 2020-03-03 21:32

Link

New: This issue is related to ~~JENKINS-56987~~ [ ~~JENKINS-56987~~ ]

Craig Rodrigues added a comment - 2020-03-03 22:03

jbrozen Can you try: https://issues.jenkins-ci.org/browse/JENKINS-56987?focusedCommentId=386448&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-386448

Craig Rodrigues added a comment - 2020-03-03 22:03 jbrozen Can you try: https://issues.jenkins-ci.org/browse/JENKINS-56987?focusedCommentId=386448&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-386448

Michal Turecki added a comment - 2020-03-04 09:17

rodrigc, the pull request you mentioned indeed fixes the issue without any configuration changes - many thanks for that. Do you know the official version release date?

Michal Turecki added a comment - 2020-03-04 09:17 rodrigc , the pull request you mentioned indeed fixes the issue without any configuration changes - many thanks for that. Do you know the official version release date?

Radek Antoniuk made changes - 2020-03-04 11:36

Link

New: This issue duplicates ~~JENKINS-56987~~ [ ~~JENKINS-56987~~ ]

Radek Antoniuk made changes - 2020-03-04 11:36

Resolution		New: Fixed [ 1 ]
Status	Original: Open [ 1 ]	New: Closed [ 6 ]

Assignee:: Unassigned

Reporter:: Michal Turecki

Votes:: 2 Vote for this issue

Watchers:: 4 Start watching this issue

Created:: 2020-03-03 16:25

Updated:: 2020-03-04 11:37

Resolved:: 2020-03-04 11:36

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[JENKINS-61311] JIRA Jenkins plugin stopped working between 17/02/2020 and 18/02/2020 - issue doesn't exist

Collapse comment: Josh Brozen added a comment - 2020-03-03 20:27

Expand comment: Josh Brozen added a comment - 2020-03-03 20:27

Collapse comment: Josh Brozen added a comment - 2020-03-03 20:36

Expand comment: Josh Brozen added a comment - 2020-03-03 20:36

Collapse comment: Craig Rodrigues added a comment - 2020-03-03 22:03

Expand comment: Craig Rodrigues added a comment - 2020-03-03 22:03

Collapse comment: Michal Turecki added a comment - 2020-03-04 09:17

Expand comment: Michal Turecki added a comment - 2020-03-04 09:17

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