• Type: Bug
• Resolution: Unresolved
• Priority: Blocker
• Component/s: checkmarx-plugin
• Labels:

  None
• Environment:

  Checkmarx plugin ver 8.90.4
  Dependency check ver 5.1.1
  Jenkins ver 2.222.3
  Windows Server 2012
  AWS EC2 instance

[JENKINS-62166] Failing to get SAST scan results

Greg Sternberg created issue - 2020-05-05 16:09

Greg Sternberg made changes - 2020-05-05 16:25

Description

Original: Frequently when I run a scan via the pipeline it fails with: {noformat} [Cx-Info]: Generating PDF report [Cx-Info]: Waiting for server to generate pdf report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate pdf report. -2 seconds left to timeout [Cx-Error]: Failed to get SAST scan results: Failed to perform Scan report: Scan report has been automatically aborted: reached the user-specified timeout (8 minutes){noformat} These scans never failed before I updated Jenkins & the plugins. Downgrading really isn't an option because I need functionality in these versions. I get a similar message if I turn off PDF generation and simply use the XML file. These files are all <10MB. I also turned off synchronous mode in the Checkmarx plugin but get: {noformat} [Cx-Info]: Waiting for server to generate xml report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate xml report. 345 seconds left to timeout [Cx-Error]: Failed to get SAST scan results: Server is unavailable{noformat} So I have a couple of questions: 1) Why isn't the scan able to copy files it used to be able to copy? 2) Where is the 'user-specified timeout (8 minutes)'? I can't find it to update it to >8 3) What server is unavailable? It all runs on the same machine and same filesystem

New: Frequently when I run a scan via the pipeline it fails with: {noformat} [Cx-Info]: Generating PDF report [Cx-Info]: Waiting for server to generate pdf report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate pdf report. -2 seconds left to timeout [Cx-Error]: Failed to get SAST scan results: Failed to perform Scan report: Scan report has been automatically aborted: reached the user-specified timeout (8 minutes){noformat} These scans never failed before I updated Jenkins & the plugins. Downgrading really isn't an option because I need functionality in these versions. I get a similar message if I turn off PDF generation and simply use the XML file. These files are all <10MB. I also turned off synchronous mode in the Checkmarx plugin but get: {noformat} [Cx-Info]: Waiting for server to generate xml report. 495 seconds left to timeout ... [Cx-Info]: Waiting for server to generate xml report. 345 seconds left to timeout [Cx-Error]: Failed to get SAST scan results: Server is unavailable{noformat} So I have a couple of questions: 1) Why isn't the scan able to copy files it used to be able to copy? 2) Where is the 'user-specified timeout (8 minutes)'? I can't find it to update it to >8 3) What server is unavailable? It all runs on the same machine and same filesystem (Additional information) Using or not using dependency checker has no affect - still get he same behavior.

Greg Sternberg made changes - 2020-05-07 23:45

Priority

Original: Major [ 3 ]

New: Blocker [ 1 ]

Nikolas Falco made changes - 2022-10-05 10:13

Component/s

Original: dependency-check-jenkins-plugin [ 18029 ]