• Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Critical Critical
    • None
    • Email Extension plugin 2.69
      Jenkins Version 2.235.1

      Hi Team,

      I using this plugin for sending email notification for developer,

      I have configured this plugin with pipeline script.
      By configuring email account with Gmail SMTP mail get passed and sent to receipten.
      But we are not able to sent email from our official email account.

      For your clarity.
      we are using Yahoo small business account for our official domain.

      Configuration used for Official email account.

      SMTP Server : smtp.bizmail.yahoo.com
      SMTP Port : 465
      Use SSL : enabled
      Username : xyz@company.com
      Password : XXXXXXXX

      I have also generated password for third party application to use in yahoo mail server with less secure option too.

      Pipleine script

      emailext attachLog: true, body: 'Help', compressLog: true, mimeType: 'text/html', subject: 'Testing', to: 'xyz@company.com'

          [JENKINS-62771] Email Extension

          Sathish Kumar created issue -
          Sathish Kumar made changes -
          Assignee Original: Alex Earl [ slide_o_mix ] New: Sathish Kumar [ sathishkumar5470 ]
          Sathish Kumar made changes -
          Assignee Original: Sathish Kumar [ sathishkumar5470 ] New: Alex Earl [ slide_o_mix ]

          Sathish Kumar added a comment -

          SendFailedException message: 550 Request failed; Mailbox unavailable (Console Output Log)

          Sathish Kumar added a comment - SendFailedException message: 550 Request failed; Mailbox unavailable (Console Output Log)

          Alex Earl added a comment -

          Can you provide the whole build log? Also, it would be good if you could turn on debug mode in the global configuration for email-ext.

          Alex Earl added a comment - Can you provide the whole build log? Also, it would be good if you could turn on debug mode in the global configuration for email-ext.

          Sathish Kumar added a comment -

          Sure Please wait

          Sathish Kumar added a comment - Sure Please wait

          Sathish Kumar added a comment -

          19:27:38 messageContentType = text/html; charset=UTF-8
          19:27:38 Request made to attach build log
          19:27:38 Request made to compress build log
          19:27:38 Adding recipients from project recipient list
          19:27:38 Analyzing: xyz@company.com
          19:27:38 Looking for: xyz@company.com
          19:27:38 starting at: 0
          19:27:38 firstFoundIdx: 0
          19:27:38 firstFoundIdx-substring: xyz@company.com
          19:27:38 => found type: 0
          19:27:38 Analyzing: xyz@company.com
          19:27:38 Looking for: xyz@company.com
          19:27:38 starting at: 0
          19:27:38 firstFoundIdx: 0
          19:27:38 firstFoundIdx-substring: xyz@company.com
          19:27:38 => found type: 0
          19:27:38 Analyzing: xyz@company.com
          19:27:38 Looking for: xyz@company.com
          19:27:38 starting at: 0
          19:27:38 firstFoundIdx: 0
          19:27:38 firstFoundIdx-substring: xyz@company.com
          19:27:38 => found type: 0
          19:27:38 Adding recipients from trigger recipient list
          19:27:38 Checking 'xyz@company.com' against '@company.com' to see if they are allowed
          19:27:38 Successfully created MimeMessage
          19:27:38 Sending email to: xyz@company.com

          19:27:49 Error sending to the following VALID addresses: xyz@company.com
          19:27:49 SendFailedException message: 550 Request failed; Mailbox unavailable

          Sathish Kumar added a comment - 19:27:38 messageContentType = text/html; charset=UTF-8 19:27:38 Request made to attach build log 19:27:38 Request made to compress build log 19:27:38 Adding recipients from project recipient list 19:27:38 Analyzing: xyz@company.com 19:27:38 Looking for: xyz@company.com 19:27:38 starting at: 0 19:27:38 firstFoundIdx: 0 19:27:38 firstFoundIdx-substring: xyz@company.com 19:27:38 => found type: 0 19:27:38 Analyzing: xyz@company.com 19:27:38 Looking for: xyz@company.com 19:27:38 starting at: 0 19:27:38 firstFoundIdx: 0 19:27:38 firstFoundIdx-substring: xyz@company.com 19:27:38 => found type: 0 19:27:38 Analyzing: xyz@company.com 19:27:38 Looking for: xyz@company.com 19:27:38 starting at: 0 19:27:38 firstFoundIdx: 0 19:27:38 firstFoundIdx-substring: xyz@company.com 19:27:38 => found type: 0 19:27:38 Adding recipients from trigger recipient list 19:27:38 Checking 'xyz@company.com' against '@company.com' to see if they are allowed 19:27:38 Successfully created MimeMessage 19:27:38 Sending email to: xyz@company.com 19:27:49 Error sending to the following VALID addresses: xyz@company.com 19:27:49 SendFailedException message: 550 Request failed; Mailbox unavailable

          Sathish Kumar added a comment -

          Hi Alex,

          Please find the below log for email sent successfully by configuring same settings with Gmail SMTP.

          SMTP Details.

          SMTP Server : smtp.gmail.com
          SMTP Port : 465
          Use SSL : enabled
          Username : xyz@gmail.com
          Password : XXXXXXXX

          19:36:43 messageContentType = text/html; charset=UTF-8
          19:36:43 Request made to attach build log
          19:36:43 Request made to compress build log
          19:36:43 Adding recipients from project recipient list
          19:36:43 Analyzing: xyz@company.com
          19:36:43 Looking for: xyz@company.com
          19:36:43 starting at: 0
          19:36:43 firstFoundIdx: 0
          19:36:43 firstFoundIdx-substring: xyz@company.com
          19:36:43 => found type: 0
          19:36:43 Analyzing: xyz@company.com
          19:36:43 Looking for: xyz@company.com
          19:36:43 starting at: 0
          19:36:43 firstFoundIdx: 0
          19:36:43 firstFoundIdx-substring: xyz@company.com
          19:36:43 => found type: 0
          19:36:43 Analyzing: xyz@company.com
          19:36:43 Looking for: xyz@company.com
          19:36:43 starting at: 0
          19:36:43 firstFoundIdx: 0
          19:36:43 firstFoundIdx-substring: xyz@company.com
          19:36:43 => found type: 0
          19:36:43 Adding recipients from trigger recipient list
          19:36:43 Checking 'xyz@company.com' against '@company.com' to see if they are allowed
          19:36:43 Successfully created MimeMessage
          19:36:43 Sending email to: xyz@company.com

          Sathish Kumar added a comment - Hi Alex, Please find the below log for email sent successfully by configuring same settings with Gmail SMTP. SMTP Details. SMTP Server : smtp.gmail.com SMTP Port : 465 Use SSL : enabled Username : xyz@gmail.com Password : XXXXXXXX 19:36:43 messageContentType = text/html; charset=UTF-8 19:36:43 Request made to attach build log 19:36:43 Request made to compress build log 19:36:43 Adding recipients from project recipient list 19:36:43 Analyzing: xyz@company.com 19:36:43 Looking for: xyz@company.com 19:36:43 starting at: 0 19:36:43 firstFoundIdx: 0 19:36:43 firstFoundIdx-substring: xyz@company.com 19:36:43 => found type: 0 19:36:43 Analyzing: xyz@company.com 19:36:43 Looking for: xyz@company.com 19:36:43 starting at: 0 19:36:43 firstFoundIdx: 0 19:36:43 firstFoundIdx-substring: xyz@company.com 19:36:43 => found type: 0 19:36:43 Analyzing: xyz@company.com 19:36:43 Looking for: xyz@company.com 19:36:43 starting at: 0 19:36:43 firstFoundIdx: 0 19:36:43 firstFoundIdx-substring: xyz@company.com 19:36:43 => found type: 0 19:36:43 Adding recipients from trigger recipient list 19:36:43 Checking 'xyz@company.com' against '@company.com' to see if they are allowed 19:36:43 Successfully created MimeMessage 19:36:43 Sending email to: xyz@company.com

          Sathish Kumar added a comment -

          Looking for your Quick action to resolve this issue...

          Sathish Kumar added a comment - Looking for your Quick action to resolve this issue...

          Sathish Kumar added a comment -

          I have also tried with fresh Jenkins installation with Extended email plugin too..

          Sathish Kumar added a comment - I have also tried with fresh Jenkins installation with Extended email plugin too..

            slide_o_mix Alex Earl
            sathishkumar5470 Sathish Kumar
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              Created:
              Updated:
              Resolved: