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  1. Jenkins
  2. JENKINS-63198

Unable to start windows service after upgrading to 2.248

      After upgrading to 2.248, the Jenkins windows service can no longer be started.

      This is the error in Windows Event Viewer:

      Faulting application name: jenkins.exe, version: 2.9.0.0, time stamp: 0x5eb872d4
      Faulting module name: KERNELBASE.dll, version: 6.3.9600.19724, time stamp: 0x5ec5262a
      Exception code: 0xe0434f4d
      Fault offset: 0x0000000000007afc
      Faulting process id: 0x%9
      Faulting application start time: 0x%10
      Faulting application path: %11
      Faulting module path: %12
      Report Id: %13
      Faulting package full name: %14
      Faulting package-relative application ID: %15
      

      Attempting to run jenkins.exe directly gives the same error:

      The machine does have .NET framework 4 installed, as pointed out in

      https://www.jenkins.io/blog/2020/07/23/windows-support-updates/#windows-service-management-changes-in-jenkins-2-248

          [JENKINS-63198] Unable to start windows service after upgrading to 2.248

          chin ho created issue -
          chin ho made changes -
          Environment Original: Windows Server 2012 R2 64 bit New: Windows Server 2012 R2 64 bit
          .NET Framework version 4.7.02053
          Oleg Nenashev made changes -
          Assignee New: Oleg Nenashev [ oleg_nenashev ]
          Oleg Nenashev made changes -
          Labels New: Windows documentation regression upgrade-guidelines winsw
          Oleg Nenashev made changes -
          Component/s New: windows-azure-storage-plugin [ 17466 ]
          Oleg Nenashev made changes -
          Component/s New: windows-slave-installer-module [ 21834 ]
          Component/s Original: windows-azure-storage-plugin [ 17466 ]
          Oleg Nenashev made changes -
          Status Original: Open [ 1 ] New: In Progress [ 3 ]
          Oleg Nenashev made changes -
          Assignee Original: Oleg Nenashev [ oleg_nenashev ]
          Oleg Nenashev made changes -
          Status Original: In Progress [ 3 ] New: Open [ 1 ]
          Oleg Nenashev made changes -
          Link New: This issue relates to JENKINS-63223 [ JENKINS-63223 ]
          Oleg Nenashev made changes -
          Labels Original: Windows documentation regression upgrade-guidelines winsw New: Windows documentation lts-candidate regression upgrade-guidelines winsw

            atul7107 Atul Yadav
            chinhodado chin ho
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            2 Vote for this issue
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              Created:
              Updated: