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Bug
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Resolution: Incomplete
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Critical
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Jenkins v. 2.235.5
Git plugin v. 4.4.1
Git client plugin v. 3.4.2
Email Ext Plugin v. 2.75
In jobs under email extension plugin advanced settings, triggers. I have success and failure-any email triggers set for recipients, developers and culprits. The plugin appears to not send emails to these individuals, even though their email address and user names are in the commit history. The email plugin appears to ignore the advanced trigger settings for sending emails. We never had any issue in the past until we upgraded to email ext plugin 2.75. However, major changes have happened in git plugin and git client plugin as well which may have broke functionality.
[JENKINS-63564] Triggers not working correctly for email recipients
slide_o_mix can you point me to documentation that would show me how to do debug logging. I have tried https://www.jenkins.io/doc/book/system-administration/viewing-logs/#logs-in-jenkins using hudson.plugins.emailext as the logger, but it did not capture anything. I do not know what I am doing to get the log that you want to view. Thanks!
This is a special setting you can turn on in the "Manage Jenkins > System Configuration" setup. Under Extended Email Publishing there should be a checkbox for "debug mode". If you turn that on and then run a build, it should add a bunch of additional information to the build log. Please remember to sanitize the build log before posting (remove actual email addresses, etc).
slide_o_mix Thank you. I figured it would be something simple. I have just kicked a job manually and will attached a sanitized build log after it completes.
slide_o_mix I think I see what is happening in the log. I have multiple triggers setup under Success. Recipient List, Developer and Culprits. In the log it only processes the first trigger, Recipient List and never appears to processes the following Developer and Culprits trigger. Possibly looping logic? Attached debug_log.txt
The odd thing is that the project setup has not changed much recently, just the global configuration. The log file will definitely help.
| Attachment | New: debug_log.txt [ 52490 ] |
| Attachment | New: triggers.PNG [ 52491 ] |
Dmitry Mikhirev
made changes -
| Comment |
[ Hi! I experience a similar issue. Debugging log looks OK with the only exception: {noformat} MessagingException message: Could not connect to SMTP host: smtp.***.com, port: 25 {noformat} However, I'm able to connect to the server from the container running Jenkins: {noformat} $ nc smtp.***.com 25 220 mail3.***.com ESMTP Postfix {noformat} I guess, this can be a host resolution problem because smtp.***.com is a CNAME. P. S. I'm unsure when this error started to appear. I noticed it with plugin version 2.76, but downgrade to 2.75 did not solve this. P. P. S. I probably should file a new ticket, because it seems unrelated to git history in my case… ] |
Can you provide a build log with debug mode enabled?