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  1. Jenkins
  2. JENKINS-63564

Triggers not working correctly for email recipients

    • Icon: Bug Bug
    • Resolution: Incomplete
    • Icon: Critical Critical
    • email-ext-plugin
    • Jenkins v. 2.235.5
      Git plugin v. 4.4.1
      Git client plugin v. 3.4.2
      Email Ext Plugin v. 2.75

      In jobs under email extension plugin advanced settings, triggers.  I have success and failure-any email triggers set for recipients, developers and culprits.  The plugin appears to not send emails to these individuals, even though their email address and user names are in the commit history.  The email plugin appears to ignore the advanced trigger settings for sending emails.  We never had any issue in the past until we upgraded to email ext plugin 2.75.  However, major changes have happened in git plugin and git client plugin as well which may have broke functionality.

          [JENKINS-63564] Triggers not working correctly for email recipients

          Jason Jardina created issue -
          Jason Jardina made changes -
          Attachment New: debug_log.txt [ 52490 ]
          Jason Jardina made changes -
          Attachment New: triggers.PNG [ 52491 ]
          Dmitry Mikhirev made changes -
          Comment [ Hi!
          I experience a similar issue. Debugging log looks OK with the only exception:
          {noformat}
          MessagingException message: Could not connect to SMTP host: smtp.***.com, port: 25
          {noformat}
          However, I'm able to connect to the server from the container running Jenkins:
          {noformat}
          $ nc smtp.***.com 25
          220 mail3.***.com ESMTP Postfix
          {noformat}
          I guess, this can be a host resolution problem because smtp.***.com is a CNAME.

          P. S. I'm unsure when this error started to appear. I noticed it with plugin version 2.76, but downgrade to 2.75 did not solve this.
          P. P. S. I probably should file a new ticket, because it seems unrelated to git history in my caseā€¦ ]
          Alex Earl made changes -
          Assignee Original: Alex Earl [ slide_o_mix ]
          Alex Earl made changes -
          Resolution New: Incomplete [ 4 ]
          Status Original: Open [ 1 ] New: Closed [ 6 ]

            Unassigned Unassigned
            jjardina Jason Jardina
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              Created:
              Updated:
              Resolved: