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  1. Jenkins
  2. JENKINS-63980

System configuration -> Save changes fails with an error

      When I navigate to Cmanage jenkins an click on system configuration and trying to save the changes getting below error.

      A problem occurred while processing the request.

      Logging ID=bb06aeef-9646-4761-b709-3d6f64fe7686

       

      Currently we are at Jenkins 2.254 I have tried upgrading still the issue occurs.

          [JENKINS-63980] System configuration -> Save changes fails with an error

          srinivas pullaiahgari created issue -

          srinivas_pullaiahgari can you provide steps to reproduce, and/or the stacktrace in the logs? 

          Esther Álvarez Feijoo added a comment - srinivas_pullaiahgari can you provide steps to reproduce, and/or the stacktrace in the logs? 
          A. Jard made changes -
          Assignee Original: A. Jard [ ajard ]

          Steps to reproduce the issue:

          1) login to jenkins-> click on manage jenkins->system configuration-> modify any settings and click on save.

          2) you will get the above reported issue.

           

          srinivas pullaiahgari added a comment - Steps to reproduce the issue: 1) login to jenkins-> click on manage jenkins->system configuration-> modify any settings and click on save. 2) you will get the above reported issue.  

          Mark Waite added a comment -

          srinivas_pullaiahgari the stack trace for the issue is inside the Jenkins log file. The steps to reproduce the issue need to include enough details that someone else can duplicate the issue. If you can't provide enough details to allow someone else to duplicate the issue, then you need to provide more details about your Jenkins environment so that others might guess what is different in your environment compared to working environments. See "How to report an issue" for the type of information that is needed.

          Mark Waite added a comment - srinivas_pullaiahgari the stack trace for the issue is inside the Jenkins log file. The steps to reproduce the issue need to include enough details that someone else can duplicate the issue. If you can't provide enough details to allow someone else to duplicate the issue, then you need to provide more details about your Jenkins environment so that others might guess what is different in your environment compared to working environments. See "How to report an issue" for the type of information that is needed.
          Mark Waite made changes -
          Summary Original: A problem occurred while processing the request. New: System configuration -> Save changes fails with an error

          Tim Jacomb added a comment -

          srinivas_pullaiahgari please provide a full list of plugins:

          (source of script https://github.com/jenkinsci/docker#plugin-installation-manager-cli-preview-2)

          JENKINS_HOST=username:password@myhost.com:port
          curl -sSL "http://$JENKINS_HOST/pluginManager/api/xml?depth=1&xpath=/*/*/shortName|/*/*/version&wrapper=plugins" | perl -pe 's/.*?<shortName>([\w-]+).*?<version>([^<]+)()(<\/\w+>)+/\1 \2\n/g'|sed 's/ /:/'
           

          Tim Jacomb added a comment - srinivas_pullaiahgari please provide a full list of plugins: (source of script  https://github.com/jenkinsci/docker#plugin-installation-manager-cli-preview-2 ) JENKINS_HOST=username:password@myhost.com:port curl -sSL "http: //$JENKINS_HOST/pluginManager/api/xml?depth=1&xpath= /*/*/ shortName| /*/*/ version&wrapper=plugins" | perl -pe 's/.*?<shortName>([\w-]+).*?<version>([^<]+)()(<\/\w+>)+/\1 \2\n/g' |sed 's/ /:/'
          Tim Jacomb made changes -
          Labels New: tables-to-divs-regression

          Mark Waite added a comment -

          timja I assumed when srinivas_pullaiahgari said that the problem was not related to tables to divs because it is on Jenkins 2.254. Was that a typographical error in the initial report? Should it have been 2.264 rather than 2.254 srinivas_pullaiahgari?

          Mark Waite added a comment - timja I assumed when srinivas_pullaiahgari said that the problem was not related to tables to divs because it is on Jenkins 2.254. Was that a typographical error in the initial report? Should it have been 2.264 rather than 2.254 srinivas_pullaiahgari ?

          Tim Jacomb added a comment -

          Ah right my mistake

          Tim Jacomb added a comment - Ah right my mistake

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            srinivas_pullaiahgari srinivas pullaiahgari
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              Updated:
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