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  1. Jenkins
  2. JENKINS-64213

Unable to Install any plugins - java.net.SocketTimeoutException: Read timed out

      Unable to install any plugins on the jenkins ubuntu instance. 
      Jenkins is trying to download the plugins from the below link, but fails to with read timeout exception

      https://updates.jenkins.io/download/plugins/cloudbees-folder/6.15/cloudbees-folder.hpi

      When I hit the above link in browser, I either get 504 Gateway timout error ot 404 Not-Fount Exception.

      Exception stack trace:

      2020-11-13 00:55:34.977+0000 [id=68] INFO h.model.UpdateCenter$DownloadJob#run: Starting the installation of workflow-api on behalf of admin2020-11-13 00:55:34.977+0000 [id=68] INFO h.model.UpdateCenter$DownloadJob#run: Starting the installation of workflow-api on behalf of admin2020-11-13 00:56:35.035+0000 [id=68] INFO h.m.UpdateCenter$UpdateCenterConfiguration#download: Downloading workflow-api2020-11-13 00:56:35.036+0000 [id=68] SEVERE h.model.UpdateCenter$DownloadJob#run: Failed to install workflow-apijava.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.socketRead(SocketInputStream.java:116) at java.net.SocketInputStream.read(SocketInputStream.java:171) at java.net.SocketInputStream.read(SocketInputStream.java:141) at sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:457) at sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(SSLSocketInputRecord.java:68) at sun.security.ssl.SSLSocketImpl.readApplicationRecord(SSLSocketImpl.java:1095) at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:72) at sun.security.ssl.SSLSocketImpl$AppInputStream.read(SSLSocketImpl.java:815) at java.io.BufferedInputStream.fill(BufferedInputStream.java:246) at java.io.BufferedInputStream.read1(BufferedInputStream.java:286) at java.io.BufferedInputStream.read(BufferedInputStream.java:345) at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735) at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1593) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:3061) at java.net.URLConnection.getHeaderFieldLong(URLConnection.java:629) at java.net.URLConnection.getContentLengthLong(URLConnection.java:501) at java.net.URLConnection.getContentLength(URLConnection.java:485) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContentLength(HttpsURLConnectionImpl.java:412) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1264)Caused: java.net.SocketTimeoutException: Read timed out at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945) at java.security.AccessController.doPrivileged(Native Method) at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1280)Caused: java.io.IOException: Failed to load https://updates.jenkins.io/download/plugins/workflow-api/2.40/workflow-api.hpi to /var/lib/jenkins/plugins/workflow-api.jpi.tmp at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1287)Caused: java.io.IOException: Failed to download from https://updates.jenkins.io/download/plugins/workflow-api/2.40/workflow-api.hpi (redirected to: https://get.jenkins.io/plugins/workflow-api/2.40/workflow-api.hpi) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1321) at hudson.model.UpdateCenter$DownloadJob._run(UpdateCenter.java:1869) at hudson.model.UpdateCenter$InstallationJob._run(UpdateCenter.java:2147) at hudson.model.UpdateCenter$DownloadJob.run(UpdateCenter.java:1843) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at hudson.remoting.AtmostOneThreadExecutor$Worker.run(AtmostOneThreadExecutor.java:118) at java.lang.Thread.run(Thread.java:748)

          [JENKINS-64213] Unable to Install any plugins - java.net.SocketTimeoutException: Read timed out

          Arundathi Patil created issue -
          Arundathi Patil made changes -
          Description Original: Unable to install any plugins on the jenkins ubuntu instance. 
          Jenkins is trying to dwonload the plugings from the below link

          [https://updates.jenkins.io/download/plugins/cloudbees-folder/6.15/cloudbees-folder.hpi]

          When I hit the above link in browser, I either get 504 Gateway timout error ot 404 Not-Fount Exception.

           Exception stack trace:

          2020-11-13 00:55:34.977+0000 [id=68] INFO h.model.UpdateCenter$DownloadJob#run: Starting the installation of workflow-api on behalf of admin2020-11-13 00:55:34.977+0000 [id=68] INFO h.model.UpdateCenter$DownloadJob#run: Starting the installation of workflow-api on behalf of admin2020-11-13 00:56:35.035+0000 [id=68] INFO h.m.UpdateCenter$UpdateCenterConfiguration#download: Downloading workflow-api2020-11-13 00:56:35.036+0000 [id=68] SEVERE h.model.UpdateCenter$DownloadJob#run: Failed to install workflow-apijava.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.socketRead(SocketInputStream.java:116) at java.net.SocketInputStream.read(SocketInputStream.java:171) at java.net.SocketInputStream.read(SocketInputStream.java:141) at sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:457) at sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(SSLSocketInputRecord.java:68) at sun.security.ssl.SSLSocketImpl.readApplicationRecord(SSLSocketImpl.java:1095) at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:72) at sun.security.ssl.SSLSocketImpl$AppInputStream.read(SSLSocketImpl.java:815) at java.io.BufferedInputStream.fill(BufferedInputStream.java:246) at java.io.BufferedInputStream.read1(BufferedInputStream.java:286) at java.io.BufferedInputStream.read(BufferedInputStream.java:345) at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735) at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1593) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:3061) at java.net.URLConnection.getHeaderFieldLong(URLConnection.java:629) at java.net.URLConnection.getContentLengthLong(URLConnection.java:501) at java.net.URLConnection.getContentLength(URLConnection.java:485) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContentLength(HttpsURLConnectionImpl.java:412) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1264)Caused: java.net.SocketTimeoutException: Read timed out at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945) at java.security.AccessController.doPrivileged(Native Method) at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1280)Caused: java.io.IOException: Failed to load https://updates.jenkins.io/download/plugins/workflow-api/2.40/workflow-api.hpi to /var/lib/jenkins/plugins/workflow-api.jpi.tmp at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1287)Caused: java.io.IOException: Failed to download from https://updates.jenkins.io/download/plugins/workflow-api/2.40/workflow-api.hpi (redirected to: https://get.jenkins.io/plugins/workflow-api/2.40/workflow-api.hpi) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1321) at hudson.model.UpdateCenter$DownloadJob._run(UpdateCenter.java:1869) at hudson.model.UpdateCenter$InstallationJob._run(UpdateCenter.java:2147) at hudson.model.UpdateCenter$DownloadJob.run(UpdateCenter.java:1843) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at hudson.remoting.AtmostOneThreadExecutor$Worker.run(AtmostOneThreadExecutor.java:118) at java.lang.Thread.run(Thread.java:748)
          New: Unable to install any plugins on the jenkins ubuntu instance. 
           Jenkins is trying to download the plugins from the below link, but fails to with read timeout exception

          [https://updates.jenkins.io/download/plugins/cloudbees-folder/6.15/cloudbees-folder.hpi]

          When I hit the above link in browser, I either get 504 Gateway timout error ot 404 Not-Fount Exception.

          Exception stack trace:

          2020-11-13 00:55:34.977+0000 [id=68] INFO h.model.UpdateCenter$DownloadJob#run: Starting the installation of workflow-api on behalf of admin2020-11-13 00:55:34.977+0000 [id=68] INFO h.model.UpdateCenter$DownloadJob#run: Starting the installation of workflow-api on behalf of admin2020-11-13 00:56:35.035+0000 [id=68] INFO h.m.UpdateCenter$UpdateCenterConfiguration#download: Downloading workflow-api2020-11-13 00:56:35.036+0000 [id=68] SEVERE h.model.UpdateCenter$DownloadJob#run: Failed to install workflow-apijava.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.socketRead(SocketInputStream.java:116) at java.net.SocketInputStream.read(SocketInputStream.java:171) at java.net.SocketInputStream.read(SocketInputStream.java:141) at sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:457) at sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(SSLSocketInputRecord.java:68) at sun.security.ssl.SSLSocketImpl.readApplicationRecord(SSLSocketImpl.java:1095) at sun.security.ssl.SSLSocketImpl.access$200(SSLSocketImpl.java:72) at sun.security.ssl.SSLSocketImpl$AppInputStream.read(SSLSocketImpl.java:815) at java.io.BufferedInputStream.fill(BufferedInputStream.java:246) at java.io.BufferedInputStream.read1(BufferedInputStream.java:286) at java.io.BufferedInputStream.read(BufferedInputStream.java:345) at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:735) at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:678) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1593) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:3061) at java.net.URLConnection.getHeaderFieldLong(URLConnection.java:629) at java.net.URLConnection.getContentLengthLong(URLConnection.java:501) at java.net.URLConnection.getContentLength(URLConnection.java:485) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContentLength(HttpsURLConnectionImpl.java:412) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1264)Caused: java.net.SocketTimeoutException: Read timed out at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950) at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945) at java.security.AccessController.doPrivileged(Native Method) at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1280)Caused: java.io.IOException: Failed to load [https://updates.jenkins.io/download/plugins/workflow-api/2.40/workflow-api.hpi] to /var/lib/jenkins/plugins/workflow-api.jpi.tmp at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1287)Caused: java.io.IOException: Failed to download from [https://updates.jenkins.io/download/plugins/workflow-api/2.40/workflow-api.hpi] (redirected to: [https://get.jenkins.io/plugins/workflow-api/2.40/workflow-api.hpi]) at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1321) at hudson.model.UpdateCenter$DownloadJob._run(UpdateCenter.java:1869) at hudson.model.UpdateCenter$InstallationJob._run(UpdateCenter.java:2147) at hudson.model.UpdateCenter$DownloadJob.run(UpdateCenter.java:1843) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at hudson.remoting.AtmostOneThreadExecutor$Worker.run(AtmostOneThreadExecutor.java:118) at java.lang.Thread.run(Thread.java:748)
          Arundathi Patil made changes -
          Priority Original: Critical [ 2 ] New: Blocker [ 1 ]

            fcojfernandez Francisco Fernández
            arpa Arundathi Patil
            Votes:
            2 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: