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  1. Jenkins
  2. JENKINS-64269

Jira plugin is not populating data from jira

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      Description

      Hi Team.

       

      It's a major issue as the Jira plugin is not populating any data from Jira site.

      We had successfully configured the Jira & Jenkins integration on the Jenkins server with the help of Jira plugin and it passed the test connection. But when we use "Jira Release Version Parameter" option on the job configuration page, then it's not populating any data. Please refer below screenshot for your reference.

      This is the message we are getting on the build screen.

      Jira's job configuration parameter

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          johnsonkv91 johnson varghese created issue -
          warden Radek Antoniuk made changes -
          Field Original Value New Value
          Priority Blocker [ 1 ] Minor [ 4 ]
          warden Radek Antoniuk made changes -
          Environment production
          johnsonkv91 johnson varghese made changes -
          Attachment image-2021-02-03-11-47-19-115.png [ 53932 ]
          jerryhouuu Jerry made changes -
          Attachment Screenshot from 2021-04-28 16-34-26.png [ 54698 ]
          Attachment Screenshot from 2021-04-28 16-36-40.png [ 54699 ]
          Attachment Screenshot from 2021-04-28 16-37-35.png [ 54700 ]
          jerryhouuu Jerry made changes -
          Attachment Screenshot from 2021-04-28 16-36-40-1.png [ 54701 ]
          jerryhouuu Jerry made changes -
          jerryhouuu Jerry made changes -
          jerryhouuu Jerry made changes -
          jerryhouuu Jerry made changes -
          Priority Minor [ 4 ] Critical [ 2 ]
          jerryhouuu Jerry made changes -
          Priority Critical [ 2 ] Minor [ 4 ]
          jerryhouuu Jerry made changes -
          Attachment Screenshot from 2021-04-28 16-34-26.png [ 54698 ]
          jerryhouuu Jerry made changes -
          Attachment Screenshot from 2021-04-28 16-36-40-1.png [ 54701 ]
          jerryhouuu Jerry made changes -
          Attachment Screenshot from 2021-04-28 16-36-40.png [ 54699 ]
          jerryhouuu Jerry made changes -
          Attachment Screenshot from 2021-04-28 16-37-35.png [ 54700 ]
          jerryhouuu Jerry made changes -
          Comment [ Dear [~warden] ,

              I am having the same issue. Any help would be appreciated!
              Some screenshot in attachment, do i miss something?

              Jenkins version: 2.263.4
               Jira plugin version: 3.2

          Thanks in advance,
           Jerry

          !Screenshot from 2021-04-28 16-34-26.png|width=557,height=235!

          !Screenshot from 2021-04-28 16-36-40.png|width=1952,height=977!
           !Screenshot from 2021-04-28 16-37-35.png|width=2181,height=294!

            ]
          jerryhouuu Jerry made changes -
          jerryhouuu Jerry made changes -
          jerryhouuu Jerry made changes -
          jerryhouuu Jerry made changes -
          Attachment jira.PNG [ 54857 ]
          jerryhouuu Jerry made changes -
          Attachment jira2.PNG [ 54858 ]
          jerryhouuu Jerry made changes -
          Attachment jira3.PNG [ 54859 ]

            People

            Assignee:
            Unassigned Unassigned
            Reporter:
            johnsonkv91 johnson varghese
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              Dates

              Created:
              Updated: