• Type: Improvement
• Resolution: Unresolved
• Priority: Major
• Component/s: support-core-plugin
• Labels:

  None

[JENKINS-69187] Allow users to check / download files generated by Support Core

Allan BURDAJEWICZ created issue - 2022-08-01 02:16

Allan BURDAJEWICZ made changes - 2022-08-01 02:19

Link

New: This issue is related to JENKINS-68962 [ JENKINS-68962 ]

Allan BURDAJEWICZ made changes - 2022-08-01 05:28

Description

Original: Support Core collects a several set of files to help troubleshoot issues: * deadlocks * slow requests * custom Logs * thread dumps on high CPU load An administrator should have the ability to manage those files from the UI. Note: it is already possible for the following: * latest Jenkins log files * auto-generated Support Bundle

New: Support Core collects several set of files to help troubleshoot issues: * deadlocks * slow requests * custom Logs * thread dumps on high CPU load An administrator should have the ability to manage those files from the UI. Note: it is already possible for the following: * latest Jenkins log files * auto-generated Support Bundle

Collapse comment: Allan BURDAJEWICZ added a comment - 2022-08-01 05:33

Allan BURDAJEWICZ added a comment - 2022-08-01 05:33

A straightforward solution would be to create additional context menu items in the UI Root Action.

Note that in all cases, there is a Support component that can be checked to include the information in a support bundle. I have thought several time of an overhaul of the component selection UI that would make it look like a tables, with selectors and for this particular case, a one click download to retrieve the information for a single component. That would not allow to manage the files though (such as deleting them).

Expand comment: Allan BURDAJEWICZ added a comment - 2022-08-01 05:33

Allan BURDAJEWICZ added a comment - 2022-08-01 05:33 A straightforward solution would be to create additional context menu items in the UI Root Action. Note that in all cases, there is a Support component that can be checked to include the information in a support bundle. I have thought several time of an overhaul of the component selection UI that would make it look like a tables, with selectors and for this particular case, a one click download to retrieve the information for a single component. That would not allow to manage the files though (such as deleting them).

Allan BURDAJEWICZ made changes - 2022-12-30 09:42

Status

Original: Open [ 1 ]

New: In Progress [ 3 ]

Allan BURDAJEWICZ made changes - 2023-01-02 07:39

Status

Original: In Progress [ 3 ]

New: In Review [ 10005 ]

Allan BURDAJEWICZ made changes - 2023-05-09 05:22

Status

Original: In Review [ 10005 ]

New: In Progress [ 3 ]