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  1. Jenkins
  2. JENKINS-69388

Jira Trigger Plugin Not able to trigger job in jenkins

      Hello Wisen,

      May I ask for your help regarding jira-trigger-plugin.

      We are trying to trigger job in Jenkins using webhooks but we are getting below 'shutdown' error in Jira logs.

      Enabled Jenkins logging at FINE level for troubleshooting: com.ceilfors.jenkins.plugins.jiratrigger.webhook. 

      But we are not receiving any logs in the jenkins. But we are able to curl from both Jenkins to Jira and Jira to Jenkins.

      When I ran below curl we are able to see in Jenkins logs - attached Jenkins_curl_log.png

      "curl --request POST 'https://<url>/jira-trigger-webhook-receiver/' --header 'Content-Type: application/json' -d '{"test1":"build"}' "

      Attached logs and screenshot. Please check and help us on this.

       

      Regards,

      Chandra Prakash.

       

       

          [JENKINS-69388] Jira Trigger Plugin Not able to trigger job in jenkins

          Chandra Prakash created issue -
          Chandra Prakash made changes -
          Labels New: plugin
          Chandra Prakash made changes -
          Description Original: Hello Wisen,

          May I ask for your help regarding jira-trigger-plugin.

          We are trying to trigger job in Jenkins using webhooks but we are getting below 'shutdown' error in Jira logs.

          !image-2022-08-19-12-06-03-961.png|width=865,height=148!

          Enabled Jenkins logging at FINE level for troubleshooting: com.ceilfors.jenkins.plugins.jiratrigger.webhook. 

          But we are not receiving any logs in the jenkins. But we are able to curl from both Jenkins to Jira and Jira to Jenkins.

          When I ran below curl we are able to see in Jenkins logs - attached Jenkins_curl_log.png

          "curl --request POST 'https://jenkins-val.2b82-devops.aws.cloud.airbus-v.corp/jira-trigger-webhook-receiver/&#39; --header 'Content-Type: application/json' -d '\{"test1":"build"}' "

          Attached logs and screenshot. Please check and help us on this.

           

          Regards,

          Chandra Prakash.

           

           
          New: Hello Wisen,

          May I ask for your help regarding jira-trigger-plugin.

          We are trying to trigger job in Jenkins using webhooks but we are getting below 'shutdown' error in Jira logs.

          !image-2022-08-19-12-06-03-961.png|width=865,height=148!

          Enabled Jenkins logging at FINE level for troubleshooting: com.ceilfors.jenkins.plugins.jiratrigger.webhook. 

          But we are not receiving any logs in the jenkins. But we are able to curl from both Jenkins to Jira and Jira to Jenkins.

          When I ran below curl we are able to see in Jenkins logs - attached Jenkins_curl_log.png

          "curl --request POST 'https://&lt;url&gt;/jira-trigger-webhook-receiver/&#39; --header 'Content-Type: application/json' -d '\{"test1":"build"}' "

          Attached logs and screenshot. Please check and help us on this.

           

          Regards,

          Chandra Prakash.

           

           
          Chandra Prakash made changes -
          Attachment Original: atlassian-jira.log [ 58789 ]

            ceilfors Wisen Tanasa
            chandra_prakash Chandra Prakash
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              Created:
              Updated: