I experience the same problem with "Free Style Jobs" triggered by gerrit.
Retrigger and "Retrigger All" are visible if no job triggered by the same patchset is running.
Retrigger is visible and "Retrigger All" NOT visible if another job triggered by the same patchset is running
Retrigger and "Retrigger All" are NOT visible if the visualized build is running, see example in following image.

my environment:
- Jenkins: 2.375.2
gerrit-trigger:2.38.1
- OS: Linux-5.15.35-1.NSN.el7.x86_64 / Red Hat Enterprise Linux Server release 7.6 (Maipo)
- Java: jdk-11.0.17+8
- Plugin List:
PrioritySorter:4.1.0
ace-editor:1.1
analysis-model-api:10.22.0
antisamy-markup-formatter:155.v795fb_8702324
apache-httpcomponents-client-4-api:4.5.13-138.v4e7d9a_7b_a_e61
authentication-tokens:1.4
bootstrap4-api:4.6.0-5
bootstrap5-api:5.2.1-3
bouncycastle-api:2.27
branch-api:2.1071.v1a_188a_562481
build-timeout:1.28
build-user-vars-plugin:1.9
buildtriggerbadge:251.vdf6ef853f3f5
caffeine-api:2.9.3-65.v6a_47d0f4d1fe
checks-api:1.8.1
claim:516.v36293563731d
cloudbees-folder:6.800.v71307ca_b_986b
command-launcher:90.v669d7ccb_7c31
commons-lang3-api:3.12.0-36.vd97de6465d5b_
commons-text-api:1.10.0-27.vb_fa_3896786a_7
conditional-buildstep:1.4.2
copyartifact:681.va_a_298c7f9c01
credentials:1214.v1de940103927
credentials-binding:523.vd859a_4b_122e6
dashboard-view:2.466.vdfefd95a_b_f8d
data-tables-api:1.12.1-4
depgraph-view:1.0.5
description-setter:1.9-SNAPSHOT
(private-02/02/2012
18:07-dems00e7)
display-url-api:2.3.7
docker-commons:1.21
durable-task:504.vb10d1ae5ba2f
echarts-api:5.4.0-1
email-ext:2.93
envinject-api:1.199.v3ce31253ed13
extended-read-permission:3.2
external-monitor-job:203.v683c09d993b_9
extra-columns:1.25
font-awesome-api:6.2.1-1
forensics-api:1.17.0
gerrit-trigger:2.38.1
git:5.0.0
git-client:4.1.0
git-server:99.va_0826a_b_cdfa_d
groovy:453.vcdb_a_c5c99890
handlebars:3.0.8
htmlpublisher:1.31
instance-identity:142.v04572ca_5b_265
ionicons-api:31.v4757b_6987003
jackson2-api:2.14.1-313.v504cdd45c18b
jakarta-activation-api:2.0.1-2
jakarta-mail-api:2.0.1-2
javadoc:226.v71211feb_e7e9
javax-activation-api:1.2.0-5
javax-mail-api:1.6.2-8
jaxb:2.3.7-1
jdk-tool:63.v62d2fd4b_4793
jenkinslint:0.14.0
jjwt-api:0.11.5-77.v646c772fddb_0
jnr-posix-api:3.1.16-1
jobConfigHistory:1198.v4d5736c2308c
jquery:1.12.4-1
jquery-detached:1.2.1
jquery3-api:3.6.1-2
jsch:0.1.55.61.va_e9ee26616e7
junit:1166.va_436e268e972
ldap:659.v8ca_b_a_fe79fa_d
leastload:3.0.0
lockable-resources:1113.vf66761f17f1e
log-parser:2.3.0
mailer:438.v02c7f0a_12fa_4
mapdb-api:1.0.9-28.vf251ce40855d
matrix-auth:3.1.6
matrix-project:785.v06b_7f47b_c631
maven-plugin:3.20
mina-sshd-api-common:2.9.2-50.va_0e1f42659a_a
mina-sshd-api-core:2.9.2-50.va_0e1f42659a_a
modernstatus:1.3
momentjs:1.1.1
monitoring:1.91.0
naginator:1.18.2
nested-view:1.26
okhttp-api:4.9.3-108.v0feda04578cf
pam-auth:1.10
parameterized-trigger:2.45
pipeline-build-step:2.18
pipeline-graph-analysis:202.va_d268e64deb_3
pipeline-groovy-lib:629.vb_5627b_ee2104
pipeline-input-step:466.v6d0a_5df34f81
pipeline-milestone-step:111.v449306f708b_7
pipeline-model-api:2.2118.v31fd5b_9944b_5
pipeline-model-definition:2.2118.v31fd5b_9944b_5
pipeline-model-extensions:2.2118.v31fd5b_9944b_5
pipeline-rest-api:2.30
pipeline-stage-step:305.ve96d0205c1c6
pipeline-stage-tags-metadata:2.2118.v31fd5b_9944b_5
pipeline-stage-view:2.30
plain-credentials:143.v1b_df8b_d3b_e48
plugin-usage-plugin:4.0
plugin-util-api:2.20.0
popper-api:1.16.1-3
popper2-api:2.11.6-2
postbuild-task:1.9
promoted-builds:892.vd6219fc0a_efb
rebuild:1.34
resource-disposer:0.20
role-strategy:587.v2872c41fa_e51
run-condition:1.5
saferestart:0.7
saml:4.385.v4dea_91565e9d
scm-api:631.v9143df5b_e4a_a
script-security:1229.v4880b_b_e905a_6
sectioned-view:1.25
sidebar-link:2.2.1
simple-theme-plugin:136.v23a_15f86c53d
snakeyaml-api:1.33-90.v80dcb_3814d35
ssh-credentials:305.v8f4381501156
ssh-slaves:2.854.v7fd446b_337c9
sshd:3.275.v9e17c10f2571
startup-trigger-plugin:2.9.3
structs:324.va_f5d6774f3a_d
subversion:2.17.0
throttle-concurrents:2.10
timestamper:1.21
token-macro:321.vd7cc1f2a_52c8
trilead-api:2.84.v72119de229b_7
variant:59.vf075fe829ccb
versioncolumn:95.v82f3985cd6e1
view-job-filters:2.3
windows-slaves:1.8.1
workflow-aggregator:590.v6a_d052e5a_a_b_5
workflow-api:1208.v0cc7c6e0da_9e
workflow-basic-steps:994.vd57e3ca_46d24
workflow-cps:3606.v0b_d8b_e512dcf
workflow-durable-task-step:1223.v7f1a_98a_8863e
workflow-job:1268.v6eb_e2ee1a_85a
workflow-multibranch:716.vc692a_e52371b_
workflow-scm-step:400.v6b_89a_1317c9a_
workflow-step-api:639.v6eca_cd8c04a_a_
workflow-support:839.v35e2736cfd5c
ws-cleanup:0.44
I experience the same problem with "Free Style Jobs" triggered by gerrit.
Retrigger and "Retrigger All" are visible if no job triggered by the same patchset is running.
Retrigger is visible and "Retrigger All" NOT visible if another job triggered by the same patchset is running
Retrigger and "Retrigger All" are NOT visible if the visualized build is running, see example in following image.
my environment:
gerrit-trigger:2.38.1
PrioritySorter:4.1.0
ace-editor:1.1
analysis-model-api:10.22.0
antisamy-markup-formatter:155.v795fb_8702324
apache-httpcomponents-client-4-api:4.5.13-138.v4e7d9a_7b_a_e61
authentication-tokens:1.4
bootstrap4-api:4.6.0-5
bootstrap5-api:5.2.1-3
bouncycastle-api:2.27
branch-api:2.1071.v1a_188a_562481
build-timeout:1.28
build-user-vars-plugin:1.9
buildtriggerbadge:251.vdf6ef853f3f5
caffeine-api:2.9.3-65.v6a_47d0f4d1fe
checks-api:1.8.1
claim:516.v36293563731d
cloudbees-folder:6.800.v71307ca_b_986b
command-launcher:90.v669d7ccb_7c31
commons-lang3-api:3.12.0-36.vd97de6465d5b_
commons-text-api:1.10.0-27.vb_fa_3896786a_7
conditional-buildstep:1.4.2
copyartifact:681.va_a_298c7f9c01
credentials:1214.v1de940103927
credentials-binding:523.vd859a_4b_122e6
dashboard-view:2.466.vdfefd95a_b_f8d
data-tables-api:1.12.1-4
depgraph-view:1.0.5
description-setter:1.9-SNAPSHOT
(private-02/02/2012
18:07-dems00e7)
display-url-api:2.3.7
docker-commons:1.21
durable-task:504.vb10d1ae5ba2f
echarts-api:5.4.0-1
email-ext:2.93
envinject-api:1.199.v3ce31253ed13
extended-read-permission:3.2
external-monitor-job:203.v683c09d993b_9
extra-columns:1.25
font-awesome-api:6.2.1-1
forensics-api:1.17.0
gerrit-trigger:2.38.1
git:5.0.0
git-client:4.1.0
git-server:99.va_0826a_b_cdfa_d
groovy:453.vcdb_a_c5c99890
handlebars:3.0.8
htmlpublisher:1.31
instance-identity:142.v04572ca_5b_265
ionicons-api:31.v4757b_6987003
jackson2-api:2.14.1-313.v504cdd45c18b
jakarta-activation-api:2.0.1-2
jakarta-mail-api:2.0.1-2
javadoc:226.v71211feb_e7e9
javax-activation-api:1.2.0-5
javax-mail-api:1.6.2-8
jaxb:2.3.7-1
jdk-tool:63.v62d2fd4b_4793
jenkinslint:0.14.0
jjwt-api:0.11.5-77.v646c772fddb_0
jnr-posix-api:3.1.16-1
jobConfigHistory:1198.v4d5736c2308c
jquery:1.12.4-1
jquery-detached:1.2.1
jquery3-api:3.6.1-2
jsch:0.1.55.61.va_e9ee26616e7
junit:1166.va_436e268e972
ldap:659.v8ca_b_a_fe79fa_d
leastload:3.0.0
lockable-resources:1113.vf66761f17f1e
log-parser:2.3.0
mailer:438.v02c7f0a_12fa_4
mapdb-api:1.0.9-28.vf251ce40855d
matrix-auth:3.1.6
matrix-project:785.v06b_7f47b_c631
maven-plugin:3.20
mina-sshd-api-common:2.9.2-50.va_0e1f42659a_a
mina-sshd-api-core:2.9.2-50.va_0e1f42659a_a
modernstatus:1.3
momentjs:1.1.1
monitoring:1.91.0
naginator:1.18.2
nested-view:1.26
okhttp-api:4.9.3-108.v0feda04578cf
pam-auth:1.10
parameterized-trigger:2.45
pipeline-build-step:2.18
pipeline-graph-analysis:202.va_d268e64deb_3
pipeline-groovy-lib:629.vb_5627b_ee2104
pipeline-input-step:466.v6d0a_5df34f81
pipeline-milestone-step:111.v449306f708b_7
pipeline-model-api:2.2118.v31fd5b_9944b_5
pipeline-model-definition:2.2118.v31fd5b_9944b_5
pipeline-model-extensions:2.2118.v31fd5b_9944b_5
pipeline-rest-api:2.30
pipeline-stage-step:305.ve96d0205c1c6
pipeline-stage-tags-metadata:2.2118.v31fd5b_9944b_5
pipeline-stage-view:2.30
plain-credentials:143.v1b_df8b_d3b_e48
plugin-usage-plugin:4.0
plugin-util-api:2.20.0
popper-api:1.16.1-3
popper2-api:2.11.6-2
postbuild-task:1.9
promoted-builds:892.vd6219fc0a_efb
rebuild:1.34
resource-disposer:0.20
role-strategy:587.v2872c41fa_e51
run-condition:1.5
saferestart:0.7
saml:4.385.v4dea_91565e9d
scm-api:631.v9143df5b_e4a_a
script-security:1229.v4880b_b_e905a_6
sectioned-view:1.25
sidebar-link:2.2.1
simple-theme-plugin:136.v23a_15f86c53d
snakeyaml-api:1.33-90.v80dcb_3814d35
ssh-credentials:305.v8f4381501156
ssh-slaves:2.854.v7fd446b_337c9
sshd:3.275.v9e17c10f2571
startup-trigger-plugin:2.9.3
structs:324.va_f5d6774f3a_d
subversion:2.17.0
throttle-concurrents:2.10
timestamper:1.21
token-macro:321.vd7cc1f2a_52c8
trilead-api:2.84.v72119de229b_7
variant:59.vf075fe829ccb
versioncolumn:95.v82f3985cd6e1
view-job-filters:2.3
windows-slaves:1.8.1
workflow-aggregator:590.v6a_d052e5a_a_b_5
workflow-api:1208.v0cc7c6e0da_9e
workflow-basic-steps:994.vd57e3ca_46d24
workflow-cps:3606.v0b_d8b_e512dcf
workflow-durable-task-step:1223.v7f1a_98a_8863e
workflow-job:1268.v6eb_e2ee1a_85a
workflow-multibranch:716.vc692a_e52371b_
workflow-scm-step:400.v6b_89a_1317c9a_
workflow-step-api:639.v6eca_cd8c04a_a_
workflow-support:839.v35e2736cfd5c
ws-cleanup:0.44