[JENKINS-72034] Dimensions command fails, cannot connect

Type: Bug
Resolution: Unresolved
Priority: Major
Component/s: dimensionsscm-plugin
Labels:
None
Environment:
Jenkins 2.401.3, Dimensions Plugin Version 0.9.3.1, Windows 10, Chrome. Dimensions CM 14.5.3 Build 9.245

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I cannot run a test job successfully which is intended to fetch a Project / Stream from Dimensions. This means we cannot use Jenkins with Dimensions on our site. The credentials used are username / password. The "Check Connection" button works as expected. I can successfully login to Dimensions from the agent using dmcli and the same details. One thing I notice is that dmcli doesn't seem to accept a combined dbname using both <bdname>@<dsn>. Also the Dimensions server has a non-standard port.

[WS-CLEANUP] Deferred wipeout is used...
[DIMENSIONS] Running checkout on slave...
[DIMENSIONS] Running build in 'C:\<Folder>\jenkins\prod\workspace\Dev\test-dimension-plugin'...
[DIMENSIONS] Located 'C:\Program Files (x86)\Micro Focus\Dimensions 14.5.3\CM\prog\dmcli.exe' on the slave node.
[DIMENSIONS] Checking out a fresh workspace because this project has not been built before...
[DIMENSIONS] Removing 'file:/C:/<Folder>/jenkins/prod/workspace/Dev/test-dimension-plugin/'...
[DIMENSIONS] Checking out project "<PRODUCT_ID>:<PROJECT_NAME>"...
[DIMENSIONS] Checking out directory '\'...
[test-dimension-plugin] $ "C:\Program Files (x86)\Micro Focus\Dimensions 14.5.3\CM\prog\dmcli.exe" ******** ******** -file C:\<Folder>\temp\dmCm16950211334196070330859975400009.tmp
FATAL: Execution of Dimensions command failed with exit code 1
[DIMENSIONS] (Note: Dimensions command output was - 

[DIMENSIONS] ACL4502922E Error: Cannot open connection to host <dimensions-host>
[DIMENSIONS] 
[DIMENSIONS] Failed to start Dimensions server process
[DIMENSIONS] )
[DIMENSIONS] Calculating changes for directory '\'...
[EnvInject] - Mask passwords that will be passed as build parameters.

Turning on the debug logging shows the following. Perhaps it thinks logon has been successful even though it wasn't?

Sep 18, 2023 3:23:45 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM checkout
Invoking checkout - hudson.plugins.dimensionsscm.DimensionsSCM
Sep 18, 2023 3:23:45 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM checkout
Plugins are ok
Sep 18, 2023 3:23:45 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
DimensionsAPI.login - build number: "45", project: "test-dimension-plugin"
Sep 18, 2023 3:23:45 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Checking Dimensions login parameters...
Sep 18, 2023 3:23:45 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Logging into Dimensions: <userid> <url>:<port> <dbname>@<dsn>
Sep 18, 2023 3:23:45 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Getting Dimensions connection...
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Connection map key is 12
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Connection map size before putIfAbsent is 0
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Connection map size after putIfAbsent is 1
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
  key: "12"
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM checkout
Login worked.
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI logout
DimensionsAPI.logout - build number: "45", project: "test-dimension-plugin"
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI getCon
Looking for key 12
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI getCon
Found database
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI logout
Closing connection to Dimensions for key "12"...
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI logout
Now have 0 connections in use...
Sep 18, 2023 3:23:48 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM checkout
Forced processing as slave...
Sep 18, 2023 3:23:50 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM generateChangeSet
Job timezone setting is GMT
Sep 18, 2023 3:23:50 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM generateChangeSet
Log updates between 2023-09-18T12:45:12Z -> 2023-09-18T14:23:50Z (GMT)
Sep 18, 2023 3:23:50 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
DimensionsAPI.login - build number: "45", project: "test-dimension-plugin"
Sep 18, 2023 3:23:50 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Checking Dimensions login parameters...
Sep 18, 2023 3:23:50 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Logging into Dimensions: <userid> <url>:<port> <dbname>@<dsn>
Sep 18, 2023 3:23:50 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Getting Dimensions connection...
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Connection map key is 13
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Connection map size before putIfAbsent is 0
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Connection map size after putIfAbsent is 1
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Server information detected -3
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
0 - 14.5.3
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
1 - 2
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
2 - 14.5.3 Build 9.245
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Detected server version: 14.5.3 Build 9.245
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
Version to process set to 2009
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI login
  key: "13"
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM generateChangeSet
Login worked.
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM generateChangeSet
Extra parameters - null null
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM generateChangeSet
Looking for changes in '/'...
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI getCon
Looking for key 13
Sep 18, 2023 3:23:51 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI getCon
Found database
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI getItemRevisionByFilter
Caught exception
merant.adm.dimensions.exception.DBIOException: Error: failed to query database. (DBIOThruRPC.readStart: LCNetClnt.rpcDBreadStart() failed)
	at merant.adm.dimensions.server.dbio.DBIOViaSQ.readStart(DBIOViaSQ.java:215)
	at merant.adm.dimensions.server.dbio.DBIO.readStart(DBIO.java:431)
	at merant.adm.dimensions.server.query.DariusSuperQueryImpl.readStart(DariusSuperQueryImpl.java:1139)
	at merant.adm.dimensions.server.query.DariusSuperQueryImpl.readStart(DariusSuperQueryImpl.java:1150)
	at merant.adm.dimensions.server.query.SuperQuery.readStart(SuperQuery.java:264)
	at merant.adm.dimensions.cmds.relatable.QueryRelsCmd.queryRelations(QueryRelsCmd.java:422)
	at merant.adm.dimensions.cmds.relatable.QueryRelsCmd.staticExecute(QueryRelsCmd.java:285)
	at merant.adm.dimensions.cmds.relatable.QueryRelsCmd.internalExecute(QueryRelsCmd.java:529)
	at merant.adm.dimensions.cmds.relatable.QueryRelsCmd.execute(QueryRelsCmd.java:138)
	at merant.adm.dimensions.cmds.relatable.QueryChildrenCmd.execute(QueryChildrenCmd.java:272)
	at com.serena.dmclient.api.DariusObjectImpl.queryDariusChildWithRelationship(DariusObjectImpl.java:788)
	at com.serena.dmclient.api.DariusObjectImpl.getDariusChildObjects(DariusObjectImpl.java:827)
	at com.serena.dmclient.api.DariusObjectImpl.getChildItems(DariusObjectImpl.java:1626)
Caused: com.serena.dmclient.api.DimensionsRuntimeException: Error: failed to query database. (DBIOThruRPC.readStart: LCNetClnt.rpcDBreadStart() failed)
	at com.serena.dmclient.api.ExceptionHandler.convertException(ExceptionHandler.java:66)
	at com.serena.dmclient.api.ExceptionHandler.handleException(ExceptionHandler.java:40)
	at com.serena.dmclient.api.DariusObjectImpl.getChildItems(DariusObjectImpl.java:1679)
	at hudson.plugins.dimensionsscm.DimensionsAPI.getItemRevisionByFilter(DimensionsAPI.java:1430)
	at hudson.plugins.dimensionsscm.DimensionsAPICallback14.saveChangesToXmlFile(DimensionsAPICallback14.java:96)
	at hudson.plugins.dimensionsscm.DimensionsAPI.createChangeSetLogs(DimensionsAPI.java:652)
	at hudson.plugins.dimensionsscm.DimensionsSCM.generateChangeSet(DimensionsSCM.java:855)
	at hudson.plugins.dimensionsscm.DimensionsSCM.checkout(DimensionsSCM.java:797)
	at hudson.scm.SCM.checkout(SCM.java:540)
	at hudson.model.AbstractProject.checkout(AbstractProject.java:1240)
	at hudson.model.AbstractBuild$AbstractBuildExecution.defaultCheckout(AbstractBuild.java:649)
	at jenkins.scm.SCMCheckoutStrategy.checkout(SCMCheckoutStrategy.java:85)
	at hudson.model.AbstractBuild$AbstractBuildExecution.run(AbstractBuild.java:521)
	at hudson.model.Run.execute(Run.java:1900)
	at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:44)
	at hudson.model.ResourceController.execute(ResourceController.java:101)
	at hudson.model.Executor.run(Executor.java:442)

Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPICallback14 saveChangesToXmlFile
CM Url : https://<url>:<port>/dimensions
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPICallback14 saveChangesToXmlFile
Writing null changes to changelog file 'D:\<folder>\jobs\Dev\jobs\test-dimension-plugin\builds\45\changelog.xml'
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsChangeLogWriter write
Writing logfile in append mode = false
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsChangeLogWriter write
Writing to changelog: ''
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI logout
DimensionsAPI.logout - build number: "45", project: "test-dimension-plugin"
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI getCon
Looking for key 13
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI getCon
Found database
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI logout
Closing connection to Dimensions for key "13"...
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsAPI logout
Now have 0 connections in use...
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsSCM createChangeLogParser
Invoking createChangeLogParser - hudson.plugins.dimensionsscm.DimensionsSCM
Sep 18, 2023 3:23:52 PM FINE hudson.plugins.dimensionsscm.DimensionsChangeLogParser digest
Looking for 'D:\<folder>\jobs\Dev\jobs\test-dimension-plugin\builds\45\changelog.xml'
Sep 18, 2023 3:25:45 PM FINE hudson.plugins.dimensionsscm.DimensionsChangeLogParser digest
Looking for 'D:\<folder>\jobs\Dev\jobs\test-dimension-plugin\builds\45\changelog.xml'
Sep 18, 2023 3:26:20 PM FINE hudson.plugins.dimensionsscm.DimensionsChangeLogParser digest
Looking for 'D:\<folder>\jobs\Dev\jobs\test-dimension-plugin\builds\45\changelog.xml'

Anthony created issue - 2023-09-19 07:50

Anthony made changes - 2023-09-20 08:30

Assignee

New: David Conneely [ dconneely ]

David Conneely made changes - 2023-10-06 22:06

Assignee

Original: David Conneely [ dconneely ]

New: Peter [ praymond ]

Peter made changes - 2024-01-24 15:20

Assignee

Original: Peter [ praymond ]

New: Viacheslav [ vkoshchii ]

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