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A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened.

Stack trace

net.sf.json.JSONException: JSONObject["user"] not found.
	at net.sf.json.JSONObject.getString(JSONObject.java:2040)
	at com.cloudbees.jenkins.plugins.BitbucketPayloadProcessor.processPostServicePayload(BitbucketPayloadProcessor.java:98)
	at com.cloudbees.jenkins.plugins.BitbucketPayloadProcessor.processPayload(BitbucketPayloadProcessor.java:30)
	at com.cloudbees.jenkins.plugins.BitbucketHookReceiver.doIndex(BitbucketHookReceiver.java:54)
	at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117)
	at org.kohsuke.stapler.IndexDispatcher.dispatch(IndexDispatcher.java:26)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
	at org.kohsuke.stapler.MetaClass$10.dispatch(MetaClass.java:374)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:841)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
	at hudson.plugins.greenballs.GreenBallFilter.doFilter(GreenBallFilter.java:59)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
	at hudson.plugins.audit_trail.AuditTrailFilter.doFilter(AuditTrailFilter.java:95)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
	at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:138)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:49)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
	at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:135)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:92)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
	at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.Server.handle(Server.java:564)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:317)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)
	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
	at org.eclipse.jetty.util.thread.Invocable.invokePreferred(Invocable.java:128)
	at org.eclipse.jetty.util.thread.Invocable$InvocableExecutor.invoke(Invocable.java:222)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:294)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:199)
	at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at java.lang.Thread.run(Thread.java:745)
Caused: javax.servlet.ServletException
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:765)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
	at org.kohsuke.stapler.MetaClass$10.dispatch(MetaClass.java:374)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:841)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
	at hudson.plugins.greenballs.GreenBallFilter.doFilter(GreenBallFilter.java:59)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
	at hudson.plugins.audit_trail.AuditTrailFilte