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  1. Jenkins
  2. JENKINS-62585

javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful

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    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Critical
    • Resolution: Unresolved
    • Component/s: mailer-plugin
    • Labels:
    • Environment:
    • Similar Issues:

      Description

      Java Version - openjdk version "1.8.0_252"
      OpenJDK Runtime Environment (build 1.8.0_252-8u252-b09-1~16.04-b09)
      OpenJDK 64-Bit Server VM (build 25.252-b09, mixed mode)

      Mailer Plugin Version: V 1.32
      Jenkins Version: 2.222.4
      OS: Ubuntu

       

      // code placeholder
      
      Failed to send out e-mailjavax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful [DB6PR0301CA0028.eurprd03.prod.outlook.com]
      
      	at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:809)
      	at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:752)
      	at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:669)
      	at javax.mail.Service.connect(Service.java:317)
      	at javax.mail.Service.connect(Service.java:176)
      	at javax.mail.Service.connect(Service.java:125)
      	at javax.mail.Transport.send0(Transport.java:194)
      	at javax.mail.Transport.send(Transport.java:124)
      	at hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:713)
      	at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
      	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)
      	at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)
      	at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:77)
      	at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
      	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)
      	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)
      	at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535)
      	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
      	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
      	at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280)
      	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
      	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676)
      	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
      	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:755)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1617)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
      	at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:248)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
      	at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:76)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
      	at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
      	at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:61)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
      	at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
      	at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
      	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:153)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
      	at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:118)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
      	at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
      	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
      	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
      	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
      	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
      	at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:36)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604)
      	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:545)
      	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
      	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:566)
      	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
      	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
      	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1300)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
      	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:485)
      	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580)
      	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
      	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1215)
      	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
      	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
      	at org.eclipse.jetty.server.Server.handle(Server.java:500)
      	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383)
      	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:547)
      	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375)
      	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273)
      	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
      	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
      	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
      	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336)
      	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313)
      	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171)
      	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129)
      	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375)
      	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806)
      	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938)
      	at java.lang.Thread.run(Thread.java:748)
      

       

       

       

      I tried adding below the line in 

      /etc/default/jenkins

       

      # Allow graphs etc. to work even when an X server is present
      JAVA_ARGS="-Djava.awt.headless=true -Dmail.smtp.starttls.enable=true -Dmail.smtp.ssl.protocols=TLSv1.2"
      
      

       

       

       

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              Assignee:
              alecharp Adrien Lecharpentier
              Reporter:
              nik0811 nikhil kumar
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                Dates

                Created:
                Updated: