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  1. Jenkins
  2. JENKINS-63506

Unable to update plugins (ssl error downloading plugin)

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    • Icon: Bug Bug
    • Resolution: Won't Fix
    • Icon: Critical Critical
    • core
    • None
    • Jenkins 2.254 running on CentOS 7 (OpenJDK8) with macOS agents

      Recently, the plugin update functionality is returning the following error for all plugins I try to update when trying to download and installed the plugin updates: 

      javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
	at sun.security.ssl.Alerts.getSSLException(Alerts.java:198)
	at sun.security.ssl.Alerts.getSSLException(Alerts.java:159)
	at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:2041)
	at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1145)
	at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1388)
	at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1416)
	at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1400)
	at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)
	at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
	at sun.net.www.protocol.http.HttpURLConnection.followRedirect0(HttpURLConnection.java:2739)
	at sun.net.www.protocol.http.HttpURLConnection.followRedirect(HttpURLConnection.java:2651)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1830)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)
	at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:3061)
	at java.net.URLConnection.getHeaderFieldLong(URLConnection.java:629)
	at java.net.URLConnection.getContentLengthLong(URLConnection.java:501)
	at java.net.URLConnection.getContentLength(URLConnection.java:485)
	at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContentLength(HttpsURLConnectionImpl.java:412)
	at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1264)
Caused: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
	at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
	at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950)
	at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)
	at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268)
	at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1280)
Caused: java.io.IOException: Failed to load https://updates.jenkins.io/download/plugins/plugin-util-api/1.2.3/plugin-util-api.hpi to /var/lib/jenkins/plugins/plugin-util-api.jpi.tmp
	at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1287)
Caused: java.io.IOException: Failed to download from https://updates.jenkins.io/download/plugins/plugin-util-api/1.2.3/plugin-util-api.hpi (redirected to: https://get.jenkins.io/plugins/plugin-util-api/1.2.3/plugin-util-api.hpi)
	at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1321)
	at hudson.model.UpdateCenter$DownloadJob._run(UpdateCenter.java:1869)
	at hudson.model.UpdateCenter$InstallationJob._run(UpdateCenter.java:2147)
	at hudson.model.UpdateCenter$DownloadJob.run(UpdateCenter.java:1843)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at hudson.remoting.AtmostOneThreadExecutor$Worker.run(AtmostOneThreadExecutor.java:118)
	at java.lang.Thread.run(Thread.java:748)

      I do not see any change nor have been informed of any company network configuration change (where the CentOS based VM with the Jenkins root node installed on is located) that could explain it.

      The core of the error seems to be this part (it might be a red herring though... has it always been redirecting?): "Caused: java.io.IOException: Failed to download from https://updates.jenkins.io/download/plugins/plugin-util-api/1.2.3/plugin-util-api.hpi (*redirected to: https://get.jenkins.io/plugins*/plugin-util-api/1.2.3/plugin-util-api.hpi)"

      Edit: the "preparation checks" Jenkins does before attempting to update each plugin succeed and I had been able to update plugins regularly up until this week:

      "Preparation	
    Checking internet connectivity
    Checking update center connectivity
    Success"

            Unassigned Unassigned
            panajev Goffredo Marocchi
            Votes:
            4 Vote for this issue
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              Created:
              Updated:
              Resolved: