jenkins_master:
OS: Ubuntu 16.04.2 LTS
Java:
root@jenkins_master:~# java -version
java version "1.8.0_131"
Java(TM) SE Runtime Environment (build 1.8.0_131-b11)
Java HotSpot(TM) 64-Bit Server VM (build 25.131-b11, mixed mode)
Installed via apt-get (current version: Jenkins ver. 2.60.1, we have had this issue in earlier LTS releases as well)
jenkins_slave:
OS: Windows 7 Enterprise
Java:
C:\Jenkins>java -version
java version "1.8.0_131"
Java(TM) SE Runtime Environment (build 1.8.0_131-b11)
Java HotSpot(TM) 64-Bit Server VM (build 25.131-b11, mixed mode)
Slave running latest slave.jar (downloaded from master)
After a while (how long seems to be random, but between days to ~4 weeks after jenkins is started) windows slaves stop being able to connect to jenkins master.
After a restart of the jenkins service, all slaves can connect without issues. When this issue occur, all existing connections continue to work.
There are no issues marking nodes as temporarily offline. But if I reboot a windows slave it can't connect at all until the jenkins master is restarted.
We tried connecting the slave to another jenkins master (we copied all data from our production jenkins so we got an exact clone) and the slave has no problem connecting
to the staging jenkins master. We have seen this issue on that server as well.
The only way for us to resolve this is to restart the jenkins service on the jenkins master. As it starts all jenkins slaves connect automatically and work again.
This isn't a good solution as we have to abort all jobs in order to restart the service. And for a production server that leads to many (very) unhappy users.
jenkins-slave.err.log: From launching the java web start until the problem occur. It just hangs there, doing nothing.
jul 04, 2017 1:46:24 EM hudson.remoting.jnlp.Main createEngine
INFO: Setting up slave: jenkins_slave
jul 04, 2017 1:46:24 EM hudson.remoting.jnlp.Main$CuiListener <init>
INFO: Jenkins agent is running in headless mode.
jul 04, 2017 1:46:24 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Locating server among http://jenkins_master.company.domain/, http://jenkins_master.company.domain:8080/
jul 04, 2017 1:46:25 EM org.jenkinsci.remoting.engine.JnlpAgentEndpointResolver resolve
INFO: Remoting server accepts the following protocols: [JNLP4-connect, JNLP-connect, Ping, JNLP2-connect]
jul 04, 2017 1:46:25 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Agent discovery successful
Agent address: jenkins_master.company.domain
Agent port: 49187
Identity: 3d:69:2e:de:e9:84:8b:2b:fd:7b:ad:8c:00:ea:cb:32
jul 04, 2017 1:46:25 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Handshaking
jul 04, 2017 1:46:25 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Connecting to jenkins_master.company.domain:49187
jul 04, 2017 1:46:25 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Trying protocol: JNLP4-connect
Output from "java -jar slave.jar -jnlpUrl http://jenkins_master.company.domain/computer/jenkins_slave/slave-agent.jnlp -secret very_secret_hex_string":
jul 04, 2017 2:10:18 EM hudson.remoting.jnlp.Main createEngine
INFO: Setting up slave: jenkins_slave
jul 04, 2017 2:10:18 EM hudson.remoting.jnlp.Main$CuiListener <init>
INFO: Jenkins agent is running in headless mode.
jul 04, 2017 2:10:18 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Locating server among http://jenkins_master.company.domain/
jul 04, 2017 2:10:18 EM org.jenkinsci.remoting.engine.JnlpAgentEndpointResolver resolve
INFO: Remoting server accepts the following protocols: [JNLP4-connect, JNLP-connect, Ping, JNLP2-connect]
jul 04, 2017 2:10:18 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Agent discovery successful
Agent address: jenkins_master.company.domain
Agent port: 49187
Identity: 3d:69:2e:de:e9:84:8b:2b:fd:7b:ad:8c:00:ea:cb:32
jul 04, 2017 2:10:18 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Handshaking
jul 04, 2017 2:10:18 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Connecting to jenkins_master.company.domain:49187
jul 04, 2017 2:10:18 EM hudson.remoting.jnlp.Main$CuiListener status
INFO: Trying protocol: JNLP4-connect
Since we see the same issue when starting the slave as a windows service, java web start and commandline we're happy to support you on the way that is easiest to troubleshoot.
We're happy to provide additional information if need be.
I cannot investigate the issue without master/agent threaddumps
ronen_tef if you are ready to provide them, it would help
Oleg Nenashev
added a comment - I cannot investigate the issue without master/agent threaddumps
ronen_tef if you are ready to provide them, it would help
I have not experienced the issue since I installed the support core plugin.
I'm waiting for the issue too occur again so I can provide the logs necessary.
Robin Ekerhag
added a comment - I have not experienced the issue since I installed the support core plugin.
I'm waiting for the issue too occur again so I can provide the logs necessary.
Okay, I'm attaching 2 outputs of the Master thread dump,
one is via Jenkins console and one using java jconsole directly from the unix command line.
As for the Win slave I can't take any as the proccess even not started, the only thing I could provide is an exeption output.
Ronen Bar
added a comment - - edited Okay, I'm attaching 2 outputs of the Master thread dump,
one is via Jenkins console and one using java jconsole directly from the unix command line.
As for the Win slave I can't take any as the proccess even not started, the only thing I could provide is an exeption output.
ronen_tef an agent log would be useful just to have a full snapshots. If this is "java.io.IOException: An established connection was aborted by the software in your host machine" again, likely it's a whatever issue in your system.
I cannot provide any ETA until the bug is triaged at least. But I would not expect the fix in October even if the issue is confirmed (unless it's a quick fix).
Oleg Nenashev
added a comment - ronen_tef an agent log would be useful just to have a full snapshots. If this is "java.io.IOException: An established connection was aborted by the software in your host machine" again, likely it's a whatever issue in your system.
I cannot provide any ETA until the bug is triaged at least. But I would not expect the fix in October even if the issue is confirmed (unless it's a quick fix).
oleg_nenashev as already commented, I can't provide any agent log as the agent is not even started therfore a log is not created.
"...again, likely it's a whatever issue in your system...." in this case, how could it be that the same is not occur with ver. 2.46.1 ? just once upgrading to ver. 2.78.
The behavier should be consistent I assume.
Ronen Bar
added a comment - oleg_nenashev as already commented, I can't provide any agent log as the agent is not even started therfore a log is not created.
"...again, likely it's a whatever issue in your system...." in this case, how could it be that the same is not occur with ver. 2.46.1 ? just once upgrading to ver. 2.78.
The behavier should be consistent I assume.
ronen_tef Currently I cannot confirm you have the same issue as ekerhag. If you are sure it's the same, you should be able to provide agent connection stdout/stderr at least (from either slave.jar STDOUT or wrapper logs).
Oleg Nenashev
added a comment - ronen_tef Currently I cannot confirm you have the same issue as ekerhag . If you are sure it's the same, you should be able to provide agent connection stdout/stderr at least (from either slave.jar STDOUT or wrapper logs).
Unfortunately I have no capacity to work on Remoting in medium term, so I will unassign it and let others to take it. If somebody is interested to submit a pull request, I will be happy to help to get it reviewed and released.
Oleg Nenashev
added a comment - Unfortunately I have no capacity to work on Remoting in medium term, so I will unassign it and let others to take it. If somebody is interested to submit a pull request, I will be happy to help to get it reviewed and released.
The same issue has started happening for me between a Windows master and Windows slave. Nothing we do with the slave fixes it, but restarting the master service allows the connection to be made and it works again.
Jenkins master 2.190.1, Java 1.8.0_144
Steve Kipping
added a comment - The same issue has started happening for me between a Windows master and Windows slave. Nothing we do with the slave fixes it, but restarting the master service allows the connection to be made and it works again.
Jenkins master 2.190.1, Java 1.8.0_144
Unassigned
Robin Ekerhag
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Bug
Critical
Robin Ekerhag
added a comment - 
Ronen Bar
added a comment - 
I cannot investigate the issue without master/agent threaddumps
ronen_tef if you are ready to provide them, it would help