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  1. Jenkins
  2. JENKINS-13102

Build hangs trying to send email if an email address isn't defined in Active Directory

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Details

    • Bug
    • Status: Resolved (View Workflow)
    • Major
    • Resolution: Duplicate
    • email-ext-plugin
    • None
    • Jenkins - 1.455
      email-ext 2.18
      perforce plugin - 1.3.9
      AD plugin - 1.26
      Windows 2003 master
      Linux x64 slave

    Description

      I have some builds that hang when the perforce user is "build". In perforce build has a valid email. In Active Directory there is no email for the build user. I'm fixing this to get around the issue, so I may not be able to reproduce this for long(I'm not the IT guy). I don't know why perforce is trying to get the email from AD, so that may be a perforce plugin bug. Here is the stack trace from the jenkins.err log. The build hangs when trying to send email, you can try to cancel the job, but the job never goes away. Eventually the job does time out, but it can take over 8 hours(4 domains to search through)

      javax.naming.NamingException: [LDAP: error code 1 - 00000000: LdapErr: DSID-0C090627, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, vece ]; remaining name 'DC=company,DC=com'
      at com.sun.jndi.ldap.LdapCtx.mapErrorCode(Unknown Source)
      at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
      at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
      at com.sun.jndi.ldap.LdapCtx.searchAux(Unknown Source)
      at com.sun.jndi.ldap.LdapCtx.c_search(Unknown Source)
      at com.sun.jndi.ldap.LdapCtx.c_search(Unknown Source)
      at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(Unknown Source)
      at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(Unknown Source)
      at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(Unknown Source)
      at hudson.plugins.active_directory.LDAPSearchBuilder.search(LDAPSearchBuilder.java:52)
      at hudson.plugins.active_directory.LDAPSearchBuilder.searchOne(LDAPSearchBuilder.java:42)
      at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:191)
      at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:130)
      at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:95)
      at hudson.plugins.active_directory.AbstractActiveDirectoryAuthenticationProvider.loadUserByUsername(AbstractActiveDirectoryAuthenticationProvider.java:27)
      at hudson.plugins.active_directory.ActiveDirectoryMailAddressResolverImpl.findMailAddressFor(ActiveDirectoryMailAddressResolverImpl.java:31)
      at hudson.tasks.MailAddressResolver.resolve(MailAddressResolver.java:100)
      at hudson.tasks.Mailer$UserProperty.getAddress(Mailer.java:514)
      at hudson.plugins.emailext.ExtendedEmailPublisher.createMail(ExtendedEmailPublisher.java:335)
      at hudson.plugins.emailext.ExtendedEmailPublisher.sendMail(ExtendedEmailPublisher.java:255)
      at hudson.plugins.emailext.ExtendedEmailPublisher._perform(ExtendedEmailPublisher.java:247)
      at hudson.plugins.emailext.ExtendedEmailPublisher.perform(ExtendedEmailPublisher.java:207)
      at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:36)
      at hudson.model.AbstractBuild$AbstractRunner.perform(AbstractBuild.java:703)
      at hudson.model.AbstractBuild$AbstractRunner.performAllBuildSteps(AbstractBuild.java:678)
      at hudson.model.AbstractBuild$AbstractRunner.performAllBuildSteps(AbstractBuild.java:656)
      at hudson.model.Build$RunnerImpl.cleanUp(Build.java:171)
      at hudson.model.Run.run(Run.java:1454)
      at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
      at hudson.model.ResourceController.execute(ResourceController.java:88)
      at hudson.model.Executor.run(Executor.java:238)

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JENKINS-14755 Mail address resolution can take a significant amount of time

          • Major - Major loss of function.
          • Resolved

          Activity

            Ascending order - Click to sort in descending order
            slide_o_mix Alex Earl added a comment -

            The email-ext plugin uses the default mailer to resolve emails, so this issue would also exist in the default mailer.

            slide_o_mix Alex Earl added a comment - The email-ext plugin uses the default mailer to resolve emails, so this issue would also exist in the default mailer.
            scm_issue_link SCM/JIRA link daemon added a comment -

            Code changed in jenkins
            User: Alex Earl
            Path:
            src/main/java/hudson/plugins/emailext/ExtendedEmailPublisher.java
            http://jenkins-ci.org/commit/email-ext-plugin/f4f5cf9ebad1e14602cb5e70e17fdf7cb2ea6691
            Log:
            Fix JENKINS-13102

            Added a try/catch around address resolution for each user.

            scm_issue_link SCM/JIRA link daemon added a comment - Code changed in jenkins User: Alex Earl Path: src/main/java/hudson/plugins/emailext/ExtendedEmailPublisher.java http://jenkins-ci.org/commit/email-ext-plugin/f4f5cf9ebad1e14602cb5e70e17fdf7cb2ea6691 Log: Fix JENKINS-13102 Added a try/catch around address resolution for each user.
            slide_o_mix Alex Earl added a comment -

            Sorry, the fix above won't stop the time issue, it will only continue if resolution for a specific address fails. I am still investigating how to work around the resolution issue.

            slide_o_mix Alex Earl added a comment - Sorry, the fix above won't stop the time issue, it will only continue if resolution for a specific address fails. I am still investigating how to work around the resolution issue.
            slide_o_mix Alex Earl added a comment -

            What if you add the build user to the Jenkins user list and give it a valid email address? This should resolve the issue.

            slide_o_mix Alex Earl added a comment - What if you add the build user to the Jenkins user list and give it a valid email address? This should resolve the issue.

            People

              Unassigned Unassigned
              aflat aflat
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              Dates

                Created:
                Updated:
                Resolved: