• Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Minor Minor
    • core
    • Windows 7 64-bit
      Java(TM) SE Runtime Environment (build 1.7.0_60-b19)
      Jenkins ver. 1.565.1

      Facing permanent hangs on /restart (or via update center).

      "Please wait while Jenkins is restarting..."

      The error log shows only these two rows at the time of restart and no further logging once it hangs.

      Jul 25, 2014 1:02:50 PM jenkins.model.Jenkins$24 run
      INFO: Restart in 10 seconds
      Jul 25, 2014 1:03:00 PM jenkins.model.Jenkins$24 run
      SEVERE: Restarting VM as requested by anonymous

      Reported by a few users at the following link, one user posted a thread dump from the java process after hanging occurs.
      https://groups.google.com/forum/#!topic/jenkinsci-users/Ay0uNFlVrXY

          [JENKINS-24238] Jenkins hangs on restart

          Daniel Beck added a comment -

          Does it log something in jenkins.err.log? JENKINS-22685 comes to mind, as several comments indicate it's not actually fixed.

          Daniel Beck added a comment - Does it log something in jenkins.err.log? JENKINS-22685 comes to mind, as several comments indicate it's not actually fixed.

          Reign ManG added a comment -

          Nothing else gets logged in jenkins.err.log, "SEVERE: Restarting VM as requested by anonymous" is the very last thing.

          Reign ManG added a comment - Nothing else gets logged in jenkins.err.log, "SEVERE: Restarting VM as requested by anonymous" is the very last thing.

          Reign ManG added a comment -

          I upgraded to LTS Release 1.565.2 and it appears that the problem has been resolved. Marking this issue as fixed.

          Reign ManG added a comment - I upgraded to LTS Release 1.565.2 and it appears that the problem has been resolved. Marking this issue as fixed.

          I see this issue at every single restart, safeRestart or not. It seems to be related to the connected slaves:

          aug. 10, 2017 1:00:08 PM jenkins.model.Jenkins$26 run
          INFO: Restart in 10 seconds
          aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins$26 run
          SEVERE: Restarting VM as requested by nkj
          aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins cleanUp
          INFO: Stopping Jenkins
          aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins$21 onAttained
          INFO: Started termination
          aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins$21 onAttained
          INFO: Completed termination
          aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins _cleanUpDisconnectComputers
          INFO: Starting node disconnection
          aug. 10, 2017 1:00:18 PM jenkins.slaves.DefaultJnlpSlaveReceiver channelClosed
          WARNING: safe-restart thread for EAC3 Win10 (dtdkcphpw200044) terminated
          java.nio.channels.ClosedChannelException

          environment: Windows 2008 server, slaves are Jnlp connected windows 10 and SSH connected Linux. Jenkins version 2.73.

          Please NOTE: I run the Jenkins service as an Active Directory user, not a local system account.

          The result is that Jenkins stops, but never restarts:
          INFO: Waiting for node disconnection completion
          aug. 10, 2017 1:00:20 PM jenkins.model.Jenkins cleanUp
          INFO: Jenkins stopped
          If I look at the service state using "Services", Jenkins appear to be running. A "Restart the service" brings it back up.

          Niels Kristian Jensen added a comment - I see this issue at every single restart, safeRestart or not. It seems to be related to the connected slaves: aug. 10, 2017 1:00:08 PM jenkins.model.Jenkins$26 run INFO: Restart in 10 seconds aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins$26 run SEVERE: Restarting VM as requested by nkj aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins cleanUp INFO: Stopping Jenkins aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins$21 onAttained INFO: Started termination aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins$21 onAttained INFO: Completed termination aug. 10, 2017 1:00:18 PM jenkins.model.Jenkins _cleanUpDisconnectComputers INFO: Starting node disconnection aug. 10, 2017 1:00:18 PM jenkins.slaves.DefaultJnlpSlaveReceiver channelClosed WARNING: safe-restart thread for EAC3 Win10 (dtdkcphpw200044) terminated java.nio.channels.ClosedChannelException environment: Windows 2008 server, slaves are Jnlp connected windows 10 and SSH connected Linux. Jenkins version 2.73. Please NOTE: I run the Jenkins service as an Active Directory user, not a local system account. The result is that Jenkins stops, but never restarts: INFO: Waiting for node disconnection completion aug. 10, 2017 1:00:20 PM jenkins.model.Jenkins cleanUp INFO: Jenkins stopped If I look at the service state using "Services", Jenkins appear to be running. A "Restart the service" brings it back up.

          Daniel Beck added a comment -

          The result is that Jenkins stops, but never restarts:

          This indicates your issue is different from the one reported here. Please file a new bug.

          Daniel Beck added a comment - The result is that Jenkins stops, but never restarts: This indicates your issue is different from the one reported here. Please file a new bug.

            Unassigned Unassigned
            reignmang Reign ManG
            Votes:
            2 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated:
              Resolved: