aslaakso  Can we get an update on this? this functionality is critical for the customer and the tool incorrectly marking builds as failures is a big issue.  Let us know if you need anything additional such as logs etc.

Being a complex test maybe it needs more time to finish running. Remove the timeout setup and run the test again.
Let me know the result.

Our other jobs have similar time outs and this happens only when a particular build encounters a failure. From this instance onwards, all future builds are marked as failed.

But can you remove the timeout and just for testing purposes try to run the test again? Thanks.

Yes aslaakso we did try by taking the timeout after the last suggestion. That did not resolve it.

This is a blocker and still no progress on this. Please provide an update

aslaakso This has been open for some time, can we please get an update??

What version of the plugin are you using? Did you try to udpate the plugin for the latest version?
Do you have any timeout set on the job configuration page?

We tried taking the timeout and that didnt work. Currently we have the timeout set to 45000. We are on 5.5 and upgrading to 5.6 and 5.7 gave lots of other errors and known issues hence we had to roll back to 5.5

Please remove the timeout completely. And second thing is that current version is 6.1.3. So you should update to that one, because there have been quite a lot of changes since 5.7.

I see the current version as 6.0. Please provide a link to 6.1.3 as per your comment

https://github.com/jenkinsci/hpe-application-automation-tools-plugin/blob/latest/doc/README.md

So current version is 6.1, available here: http://repo.jenkins-ci.org/releases/org/jenkins-ci/plugins/hp-application-automation-tools-plugin/6.1/hp-application-automation-tools-plugin-6.1.hpi

6.1.3 is still beta version.

Or you can try to go to Jenkins-> Manage plugins and when looking for our plugin you will find the latest version all the time.

Did you manage to update the plugin? What is the status of this ticket?

We have scheduled to upgrade the plugin on lower environment before moving in PROD, as the last plugin 5.7 gave a ton of issues and caused 2-3 weeks of work loss for our organization.

Will you please let me know if the tests runs are working after the upgrade of the plugin? We have a defect opened and I would like to close it soon.

Can confirm this still happens with plugin version 6.2. Pipeline has started failing with no errors, even if all tests pass. Have isolated the test plugin to be the cause. This is very problematic for us.

What version of ALM are you using? Did you also setup a timeout for the tests? Send me please an email address where I could send you a possible fix?

do you have any updates on this?

Version is 12.53

Yes, we've used timeouts of varying lengths. An unusual issue, speaking of this, is the occasional freeze after the alm tests have completed. Won't return to jenkins, occasionally have to abort.

My email is Peter_Carenza@bcbst.com

Do you have any updates?
Thank you.