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  1. Jenkins
  2. JENKINS-12787

LOADING overlay does not go away on the Configure System page

    • Icon: Bug Bug
    • Resolution: Not A Defect
    • Icon: Major Major
    • core
    • Jenkins

      After navigating to Manage->Configure System, the LOADING overlay never goes away. It is impossible to save any configuration changes.

      EXPECTED:

      • You can save your global configuration.

      Here is the stack trace from Chrome's JS console:

      Uncaught TypeError: Object #<Object> has no method 'findMatchingInput'
      (anonymous function)
      e.targetUrl hudson-behavior.js:338
      registerValidator hudson-behavior.js:343
       apply behavior.js:73
      (anonymous function) behavior.js:79
      Behaviour.applySubtree behavior.js:68
      Behaviour.applybehavior.js:54
      (anonymous function)behavior.js:49
      window.onload
      

          [JENKINS-12787] LOADING overlay does not go away on the Configure System page

          This is probably to with one of the style sheets. Disableing the stylesheets could make it usable but still this is a Blocker, please fix this as it be a hardsell with this problem.

          Senthil Kumaran added a comment - This is probably to with one of the style sheets. Disableing the stylesheets could make it usable but still this is a Blocker , please fix this as it be a hardsell with this problem.

          Tried with both Long Term Release (1.477.1) as well as Latest and Greatest Release (1.461) and this issue manifests in both.

          Senthil Kumaran added a comment - Tried with both Long Term Release (1.477.1) as well as Latest and Greatest Release (1.461) and this issue manifests in both.

          https://www.google.com/search?q=jenkins+loading+overlay has tons of hits!.
          Where is the static files served yui files served from in jenkins I woudl like to replace yui library in the war extract and re-run jenkins and see when it picks up new yui libraries does the problem go away?

          Senthil Kumaran added a comment - https://www.google.com/search?q=jenkins+loading+overlay has tons of hits!. Where is the static files served yui files served from in jenkins I woudl like to replace yui library in the war extract and re-run jenkins and see when it picks up new yui libraries does the problem go away?

          I recently went through and removed (from the file system) all disabled plugins, and this problem went away after I did that, and restarted. I'm not sure which plugin caused that.

          Larry Shatzer, Jr. added a comment - I recently went through and removed (from the file system) all disabled plugins, and this problem went away after I did that, and restarted. I'm not sure which plugin caused that.

          Joshua Davis added a comment -

          @Larry - See JENKINS-14194. Look at the jenkins logs. When you access the configure page, the exception will tell you what plugin is misbehaving.

          Joshua Davis added a comment - @Larry - See JENKINS-14194 . Look at the jenkins logs. When you access the configure page, the exception will tell you what plugin is misbehaving.

          I got this with the Environment Injector Plugin

          Abdulla Al Chalati added a comment - I got this with the Environment Injector Plugin

          I could solve this (for now) by disabling the disk usage plugin. (Jenkins 1.524 with Disk usage 0.20)

          Florian Herbel added a comment - I could solve this (for now) by disabling the disk usage plugin. (Jenkins 1.524 with Disk usage 0.20)

          Esteban Socas added a comment -

          i have Jenkins ver. 1.521 i solve the issue uninstalling Environment Injector Plugin

          Esteban Socas added a comment - i have Jenkins ver. 1.521 i solve the issue uninstalling Environment Injector Plugin

          Oleg Nenashev added a comment -

          Decreasing the bug's severity. In any case, an improved analysis of the issue on Jenkins core side would be useful.

          Oleg Nenashev added a comment - Decreasing the bug's severity. In any case, an improved analysis of the issue on Jenkins core side would be useful.

          Daniel Beck added a comment -

          Comments indicate that most of the time, this issue is caused by different plugins (or in the interaction between core and plugins). Therefore I'm resolving this bug report against core, as there does not seem to be a specific fixable bug there.

          However, it's clear that core needs an improvement to be more robust, given the number of related reports, watchers, and comments. I filed that improvement as JENKINS-25287.

          Regarding specific plugins, consider filing a bug against the specific plugin, when disabling or uninstalling that plugin makes the problem go away (bonus: Does enabling it again make the problem appear?). Include as much diagnostic information as you're capable of gathering (browser script console errors, things you discover in the JS debugger, exact versions of plugins and Jenkins, ...) to assist the authors in resolving the problem.

          Daniel Beck added a comment - Comments indicate that most of the time, this issue is caused by different plugins (or in the interaction between core and plugins). Therefore I'm resolving this bug report against core , as there does not seem to be a specific fixable bug there. However, it's clear that core needs an improvement to be more robust, given the number of related reports, watchers, and comments. I filed that improvement as JENKINS-25287 . Regarding specific plugins, consider filing a bug against the specific plugin, when disabling or uninstalling that plugin makes the problem go away (bonus: Does enabling it again make the problem appear?). Include as much diagnostic information as you're capable of gathering (browser script console errors, things you discover in the JS debugger, exact versions of plugins and Jenkins, ...) to assist the authors in resolving the problem.

            Unassigned Unassigned
            pgmjsd Joshua Davis
            Votes:
            12 Vote for this issue
            Watchers:
            20 Start watching this issue

              Created:
              Updated:
              Resolved: