I have this problem too. Below is the full redacted log
using GIT_SSH to set credentials Jenkins User
> git ls-remote -h ssh://git@source.com/repo.git # timeout=10
Fetching upstream changes from origin
> git config --get remote.origin.url # timeout=10
using GIT_SSH to set credentials Jenkins User
> git fetch --tags --progress origin +refs/heads/:refs/remotes/origin/ --prune
ERROR: [Mon Jun 17 09:16:50 EEST 2019] Could not fetch branches from source afb3187b-38bf-426f-bc1e-0ff04519b1ce
hudson.plugins.git.GitException: Command "git fetch --tags --progress origin +refs/heads/:refs/remotes/origin/ --prune" returned status code 1:
stdout:
stderr: error: there are still refs under 'refs/remotes/origin/Name/ISSUE-123'
From ssh://git@source.com/repo.git
! [new branch] Name/ISSUE-123 -> origin/Name/ISSUE-123 (unable to update local ref)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:2042)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:1761)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.access$400(CliGitAPIImpl.java:72)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:442)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:575)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:556)
at jenkins.plugins.git.AbstractGitSCMSource.doRetrieve(AbstractGitSCMSource.java:367)
at jenkins.plugins.git.AbstractGitSCMSource.retrieve(AbstractGitSCMSource.java:556)
at jenkins.scm.api.SCMSource._retrieve(SCMSource.java:373)
at jenkins.scm.api.SCMSource.fetch(SCMSource.java:283)
at jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:634)
at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:277)
at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:164)
at jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1025)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
[Mon Jun 17 09:16:50 EEST 2019] Finished branch indexing. Indexing took 0.45 sec
FATAL: Failed to recompute children of smc-main
hudson.plugins.git.GitException: Command "git fetch --tags --progress origin +refs/heads/:refs/remotes/origin/ --prune" returned status code 1:
stdout:
stderr: error: there are still refs under 'refs/remotes/origin/Name/ISSUE-123'
From ssh://source.com/repo
! [new branch] Name/ISSUE-123 -> origin/Name/ISSUE-123 (unable to update local ref)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:2042)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:1761)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.access$400(CliGitAPIImpl.java:72)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:442)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:575)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:556)
at jenkins.plugins.git.AbstractGitSCMSource.doRetrieve(AbstractGitSCMSource.java:367)
at jenkins.plugins.git.AbstractGitSCMSource.retrieve(AbstractGitSCMSource.java:556)
at jenkins.scm.api.SCMSource._retrieve(SCMSource.java:373)
at jenkins.scm.api.SCMSource.fetch(SCMSource.java:283)
at jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:634)
at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:277)
at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:164)
at jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1025)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
Finished: FAILURE
Adding "Prune stale remote-tracking branches" behaviour in the job config does not help with this. What needs to be done when this stage is reached, the Jenkins master Git cache needs to be deleted. It is in "caches" folder in the Jenkins workspace.
I have this problem too. Below is the full redacted log
using GIT_SSH to set credentials Jenkins User
> git ls-remote -h ssh://git@source.com/repo.git # timeout=10
Fetching upstream changes from origin
> git config --get remote.origin.url # timeout=10
using GIT_SSH to set credentials Jenkins User
> git fetch --tags --progress origin +refs/heads/:refs/remotes/origin/ --prune
ERROR: [Mon Jun 17 09:16:50 EEST 2019] Could not fetch branches from source afb3187b-38bf-426f-bc1e-0ff04519b1ce
hudson.plugins.git.GitException: Command "git fetch --tags --progress origin +refs/heads/:refs/remotes/origin/ --prune" returned status code 1:
stdout:
stderr: error: there are still refs under 'refs/remotes/origin/Name/ISSUE-123'
From ssh://git@source.com/repo.git
! [new branch] Name/ISSUE-123 -> origin/Name/ISSUE-123 (unable to update local ref)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:2042)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:1761)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.access$400(CliGitAPIImpl.java:72)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:442)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:575)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:556)
at jenkins.plugins.git.AbstractGitSCMSource.doRetrieve(AbstractGitSCMSource.java:367)
at jenkins.plugins.git.AbstractGitSCMSource.retrieve(AbstractGitSCMSource.java:556)
at jenkins.scm.api.SCMSource._retrieve(SCMSource.java:373)
at jenkins.scm.api.SCMSource.fetch(SCMSource.java:283)
at jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:634)
at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:277)
at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:164)
at jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1025)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
[Mon Jun 17 09:16:50 EEST 2019] Finished branch indexing. Indexing took 0.45 sec
FATAL: Failed to recompute children of smc-main
hudson.plugins.git.GitException: Command "git fetch --tags --progress origin +refs/heads/:refs/remotes/origin/ --prune" returned status code 1:
stdout:
stderr: error: there are still refs under 'refs/remotes/origin/Name/ISSUE-123'
From ssh://source.com/repo
! [new branch] Name/ISSUE-123 -> origin/Name/ISSUE-123 (unable to update local ref)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:2042)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:1761)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl.access$400(CliGitAPIImpl.java:72)
at org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:442)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:575)
at jenkins.plugins.git.AbstractGitSCMSource$8.run(AbstractGitSCMSource.java:556)
at jenkins.plugins.git.AbstractGitSCMSource.doRetrieve(AbstractGitSCMSource.java:367)
at jenkins.plugins.git.AbstractGitSCMSource.retrieve(AbstractGitSCMSource.java:556)
at jenkins.scm.api.SCMSource._retrieve(SCMSource.java:373)
at jenkins.scm.api.SCMSource.fetch(SCMSource.java:283)
at jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:634)
at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:277)
at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:164)
at jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1025)
at hudson.model.ResourceController.execute(ResourceController.java:97)
at hudson.model.Executor.run(Executor.java:429)
Finished: FAILURE
Adding "Prune stale remote-tracking branches" behaviour in the job config does not help with this. What needs to be done when this stage is reached, the Jenkins master Git cache needs to be deleted. It is in "caches" folder in the Jenkins workspace.