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  1. Jenkins
  2. JENKINS-16119

JDK 7u9 auto install fails: Your Oracle account doesn't appear valid. Please specify a valid username/password

    • Icon: Bug Bug
    • Resolution: Incomplete
    • Icon: Blocker Blocker
    • core
    • Debian Squeeze 64, Jenkins from jenkins repository (Jenkins ver. 1.493)

      It seems Oracle is blocking access to older JDKs without login from the URL in the stacktrace.

      Possible solutions:

      Installing JDK jdk-7u9-oth-JPR
      Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz
      
      Your Oracle account doesn't appear valid. Please specify a valid username/password
      ERROR: Unable to install JDK unless a valid username/password is provided.
      Skipping Cobertura coverage report as build was not UNSTABLE or better ...
      Installing JDK jdk-7u9-oth-JPR
      Downloading JDK from http://download.oracle.com/otn/java/jdk/7u9-b05/jdk-7u9-linux-x64.tar.gz
      
      Your Oracle account doesn't appear valid. Please specify a valid username/password
      ERROR: Publisher hudson.tasks.Mailer aborted due to exception
      hudson.AbortException: Unable to install JDK unless a valid username/password is provided.
      	at hudson.tools.JDKInstaller.locate(JDKInstaller.java:421)
      	at hudson.tools.JDKInstaller.performInstallation(JDKInstaller.java:125)
      	at hudson.tools.InstallerTranslator.getToolHome(InstallerTranslator.java:61)
      	at hudson.tools.ToolLocationNodeProperty.getToolHome(ToolLocationNodeProperty.java:107)
      	at hudson.tools.ToolInstallation.translateFor(ToolInstallation.java:203)
      	at hudson.model.JDK.forNode(JDK.java:122)
      	at hudson.model.AbstractProject.getEnvironment(AbstractProject.java:310)
      	at hudson.model.Run.getEnvironment(Run.java:1967)
      	at hudson.model.AbstractBuild.getEnvironment(AbstractBuild.java:930)
      	at hudson.tasks.Mailer.perform(Mailer.java:112)
      	at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:19)
      	at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:804)
      	at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:779)
      	at hudson.model.Build$BuildExecution.post2(Build.java:183)
      	at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:726)
      	at hudson.model.Run.execute(Run.java:1543)
      	at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
      	at hudson.model.ResourceController.execute(ResourceController.java:88)
      	at hudson.model.Executor.run(Executor.java:236)
      Finished: FAILURE
      

          [JENKINS-16119] JDK 7u9 auto install fails: Your Oracle account doesn't appear valid. Please specify a valid username/password

          sogabe added a comment - - edited

          > provide username/password support for oracle accounts.
          already provided.

          sogabe added a comment - - edited > provide username/password support for oracle accounts. already provided.

          Same thing for me with Java 6
          This bug will be quickly critical for many people.

          Arnaud Héritier added a comment - Same thing for me with Java 6 This bug will be quickly critical for many people.

          @sogabe: im sorry but i cant find the option to provide those credentials, can you give any hint?

          for now i installed manually, which worked fine (extracting it on the local disk and linking it in the jenkins config), but i guess this would not work on distributed installations.

          Thomas Neumeier added a comment - @sogabe: im sorry but i cant find the option to provide those credentials, can you give any hint? for now i installed manually, which worked fine (extracting it on the local disk and linking it in the jenkins config), but i guess this would not work on distributed installations.

          sogabe added a comment -

          @Thomas See attached file. If you can find it, delete $JENKINS_HOME/hudson.tools.JDKInstaller.xml and restart Jenkins installation.

          sogabe added a comment - @Thomas See attached file. If you can find it, delete $JENKINS_HOME/hudson.tools.JDKInstaller.xml and restart Jenkins installation.

          Daniel Beck added a comment -

          Could someone please explain where the bug is here? Oracle requires credentials to download. Jenkins says so. If you enter them, it works.

          Daniel Beck added a comment - Could someone please explain where the bug is here? Oracle requires credentials to download. Jenkins says so. If you enter them, it works.

          Oleg Nenashev added a comment -

          No response from the submitter.
          The current behavior seems to be correct

          Oleg Nenashev added a comment - No response from the submitter. The current behavior seems to be correct

          viral chande added a comment -

          I have updated Jenkins to 1.609.3 yet i am not able to see the place to enter the oracle creds. as mentioned in the attachment. how can i find a work around for this?

          viral chande added a comment - I have updated Jenkins to 1.609.3 yet i am not able to see the place to enter the oracle creds. as mentioned in the attachment. how can i find a work around for this?

          Daniel Beck added a comment -

          This is an issue tracker, not a support site. For questions, please ask on IRC or the jenkinsci-users mailing list.

          Daniel Beck added a comment - This is an issue tracker, not a support site. For questions, please ask on IRC or the jenkinsci-users mailing list.

          Victor Shih added a comment -

          Apparently this is under Manage Jenkins > Global Tool Configuration, or /configureTools/ .

          Victor Shih added a comment - Apparently this is under Manage Jenkins > Global Tool Configuration, or /configureTools/ .

            Unassigned Unassigned
            sentolacco Thomas Neumeier
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              Created:
              Updated:
              Resolved: