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  1. Jenkins
  2. JENKINS-30211

Installation error: Could not initialize class com.sun.jna.Pointer

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Details

    • Bug
    • Status: Open (View Workflow)
    • Critical
    • Resolution: Unresolved
    • core
    • Windows 8.1

    Description

      Everytime I try to configure jenkins as a windows service, I get the following error:

      javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.sun.jna.Pointer
      	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:796)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876)
      	at org.kohsuke.stapler.MetaClass$13.dispatch(MetaClass.java:411)
      	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876)
      	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
      	at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)
      	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:686)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1494)
      	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:132)
      	at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:123)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
      	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:49)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
      	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
      	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76)
      	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
      	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
      	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
      	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
      	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1474)
      	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:499)
      	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
      	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:533)
      	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
      	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
      	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
      	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
      	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
      	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
      	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
      	at org.eclipse.jetty.server.Server.handle(Server.java:370)
      	at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489)
      	at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:960)
      	at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1021)
      	at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:865)
      	at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240)
      	at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
      	at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:668)
      	at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
      	at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      	at java.lang.Thread.run(Unknown Source)
      Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.sun.jna.Pointer
      	at com.sun.jna.PointerType.<init>(PointerType.java:25)
      	at com.sun.jna.ptr.ByReference.<init>(ByReference.java:30)
      	at com.sun.jna.ptr.IntByReference.<init>(IntByReference.java:22)
      	at com.sun.jna.ptr.IntByReference.<init>(IntByReference.java:18)
      	at hudson.util.jna.RegistryKey.open(RegistryKey.java:222)
      	at hudson.util.jna.RegistryKey.openReadonly(RegistryKey.java:218)
      	at hudson.util.jna.DotNet.isInstalled(DotNet.java:50)
      	at hudson.lifecycle.WindowsInstallerLink.doDoInstall(WindowsInstallerLink.java:114)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      	at java.lang.reflect.Method.invoke(Unknown Source)
      	at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:298)
      	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:161)
      	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:96)
      	at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:121)
      	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)
      	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)
      	... 47 more
      

      Attachments

        Activity

          Attaching possible cause.

          tosihiro2007 Toshihiro Sakurai added a comment - Attaching possible cause.

          The problem appears to be caused by a lack of permissions. I encountered the same issue and starting browser (Firefox) as administrator allowed the installation to proceed.

          zmarko Marko Zivanovic added a comment - The problem appears to be caused by a lack of permissions. I encountered the same issue and starting browser (Firefox) as administrator allowed the installation to proceed.

          I'm having this issue happen at the moment. I created a new VPS running Windows 10 2016, and the only user is the Administrator user.

          Using said Administrator user, launching the jnlp results in a successful connection. However, installing the service results in the error from the original post. Additionally, the Jenkins master logs states the same things in the problem.txt attachment from Marko Zivanovic.

          urinalcake Michael Sanders added a comment - I'm having this issue happen at the moment. I created a new VPS running Windows 10 2016, and the only user is the Administrator user. Using said Administrator user, launching the jnlp results in a successful connection. However, installing the service results in the error from the original post. Additionally, the Jenkins master logs states the same things in the problem.txt attachment from Marko Zivanovic.
          chinhodado chin ho added a comment -

          I had the same issue and I was able to fix it by running jenkins like this (in elevated CMD window):

          java "-Djna.nosys=true" -jar jenkins.war

          then Jenkins was able to install as a service.

          Also I added that system property to the jenkins.xml file like this:

          <arguments>-Xrs -Xmx1536m -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -Djna.nosys=true -jar "%BASE%\jenkins.war" --httpPort=8080 --webroot="%BASE%\war"</arguments>

          chinhodado chin ho added a comment - I had the same issue and I was able to fix it by running jenkins like this (in elevated CMD window): java "-Djna.nosys=true" -jar jenkins.war then Jenkins was able to install as a service. Also I added that system property to the jenkins.xml file like this: <arguments>-Xrs -Xmx1536m -Dhudson.lifecycle=hudson.lifecycle.WindowsServiceLifecycle -Djna.nosys=true -jar "%BASE%\jenkins.war" --httpPort=8080 --webroot="%BASE%\war"</arguments>

          People

            Unassigned Unassigned
            tosihiro2007 Toshihiro Sakurai
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

            Dates

              Created:
              Updated: