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  1. Jenkins
  2. JENKINS-38820

Internal Server Error from Bitbucket when attempting to index branches

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    Description

      After configuring a new multibranch pipeline job with a bitbucket branch source targeting bitbucket cloud, branch indexing returns this error:

      Started
Connecting to https://bitbucket.org using jordan@rigup.com/******
Looking up rigup/rigup-build for branches
FATAL: Failed to recompute children of RigUp Main Build
com.cloudbees.jenkins.plugins.bitbucket.api.BitbucketRequestException: HTTP request error. Status: 500: INTERNAL SERVER ERROR.
{"error": {"message": "Internal server error", "id": "66ccda07d9d24c928c6f554c39022eb8"}}
	at com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient.getRequest(BitbucketCloudApiClient.java:432)
	at com.cloudbees.jenkins.plugins.bitbucket.client.BitbucketCloudApiClient.getBranches(BitbucketCloudApiClient.java:225)
	at com.cloudbees.jenkins.plugins.bitbucket.BitbucketSCMSource.retrieveBranches(BitbucketSCMSource.java:323)
	at com.cloudbees.jenkins.plugins.bitbucket.BitbucketSCMSource.retrieve(BitbucketSCMSource.java:279)
	at jenkins.scm.api.SCMSource.fetch(SCMSource.java:148)
	at jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:294)
	at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:157)
	at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:122)
	at hudson.model.ResourceController.execute(ResourceController.java:98)
	at hudson.model.Executor.run(Executor.java:404)
Finished: FAILURE

      The plugin is successfully authenticating with bitbucket, as the webhook is registered for the target repository.

      Attachments

        Issue Links

          duplicates

          Improvement - An improvement or enhancement to an existing feature or task. JENKINS-45497 Move BitbucketCloudApiClient to Bitbucket v2

          • Major - Major loss of function.
          • Closed

          Activity

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            mccoyjordan Jordan McCoy created issue -
            mbertrand80 Marcus Bertrand added a comment -

            Hi all,

            I work on the Bitbucket Cloud dev team and am working a similar sounding case with our support team. Looking at the plugin, I can see that it is still using Bitbucket Cloud's very outdated, and deprecated, 1.0 API endpoint for listing branches. The 1.0 API tries to include a diff stat with every branch, causing repositories with a lot of branches & tags (yes, and tags) to hit Bitbucket Cloud's internal timeouts for API performance.

            To resolve this issue, the plugin should switch to using the more modern 2.0 API for gathering branch information. The endpoint for getting branch refs is 

            https://api.bitbucket.org/2.0/repositories/{username}/{repo_slug}/refs/branches

            Cheers,
            Marcus Bertrand

            mbertrand80 Marcus Bertrand added a comment - Hi all, I work on the Bitbucket Cloud dev team and am working a similar sounding case with our support team. Looking at the plugin , I can see that it is still using Bitbucket Cloud's very outdated, and deprecated, 1.0 API endpoint for listing branches. The 1.0 API tries to include a diff stat with every branch, causing repositories with a lot of branches & tags (yes, and tags) to hit Bitbucket Cloud's internal timeouts for API performance. To resolve this issue, the plugin should switch to using the more modern 2.0 API for gathering branch information. The endpoint for getting branch refs is https: //api.bitbucket.org/2.0/repositories/{username}/{repo_slug}/refs/branches Cheers, Marcus Bertrand
            mbertrand80 Marcus Bertrand made changes -
            Field Original Value New Value
            Summary Internal Server Error from BitBucket when attempting to index branches Internal Server Error from Bitbucket when attempting to index branches
            jamesdumay James Dumay made changes -
            Priority Major [ 3 ] Critical [ 2 ]
            jamesdumay James Dumay made changes -
            Labels technical-debt
            jamesdumay James Dumay added a comment -

            mbertrand80 I am flagging this for a future technical debt sprint we are planning.

            jamesdumay James Dumay added a comment - mbertrand80 I am flagging this for a future technical debt sprint we are planning.
            jamesdumay James Dumay made changes -
            Labels technical-debt cloudbees-internal-pipeline technical-debt
            jamesdumay James Dumay added a comment -

            Opened JENKINS-45497 to track moving the API usage over to v2.

            jamesdumay James Dumay added a comment - Opened JENKINS-45497 to track moving the API usage over to v2.
            jamesdumay James Dumay made changes -
            Link This issue duplicates JENKINS-45497 [ JENKINS-45497 ]
            jamesdumay James Dumay made changes -
            Resolution Duplicate [ 3 ]
            Status Open [ 1 ] Resolved [ 5 ]

            People

              amuniz Antonio Muñiz
              mccoyjordan Jordan McCoy
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              Dates

                Created:
                Updated:
                Resolved: