Connection to ALM server (https SaaS) fails since moving Jenkins to https

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      Jenkins was previously installed on http/port 8080 and was fully integrated with ALM (https SaaS version), running functional tests using HPE ALM Lab Management.  

      Jenkins was then reconfigured to https, port 443 and a security certificate was requested and obtained for the site.  All certificates were successfully imported into the Java keystore.  This configuration appears to have broken the connection to the ALM server.  From the error it looks like there may be a certificate trust issue?  How can I resolve this issue?  

      Error received is: 

      _Failed to connect to https://xxx.saas.hpe.com/qcbin._

      javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
      at sun.security.ssl.SSLSessionImpl.getPeerCertificates(Unknown Source)
      at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.verifyHostName(SSLProtocolSocketFactory.java:257)
      at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:200)
      at org.apache.commons.httpclient.HttpConnection.tunnelCreated(HttpConnection.java:793)
      at org.apache.commons.httpclient.HttpMethodDirector.executeConnect(HttpMethodDirector.java:521)
      at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
      at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:178)
      at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:404)
      at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:330)
      at hudson.ProxyConfiguration$DescriptorImpl.doValidateProxy(ProxyConfiguration.java:369)
      at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
      at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343)
      at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:52)
      at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
      at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184)
      at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117)
      at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129)
      at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
      at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
      at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
      at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:248)
      at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
      at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
      at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
      at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
      at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
      at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:841)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650)
      at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
      at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:138)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:80)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
      at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:92)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
      at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
      at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
      at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
      at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
      at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
      at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
      at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
      at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
      at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
      at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
      at org.eclipse.jetty.server.Server.handle(Server.java:564)
      at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:317)
      at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)
      at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
      at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)
      at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:278)
      at org.eclipse.jetty.io.ssl.SslConnection$3.succeeded(SslConnection.java:148)
      at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)
      at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
      at org.eclipse.jetty.util.thread.Invocable.invokePreferred(Invocable.java:128)
      at org.eclipse.jetty.util.thread.Invocable$InvocableExecutor.invoke(Invocable.java:222)
      at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:294)
      at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:199)
      at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)

            Assignee:
            Roy Lu
            Reporter:
            Marlene Macdonald
            Archiver:
            Jenkins Service Account

              Created:
              Updated:
              Resolved:
              Archived: