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  1. Jenkins
  2. JENKINS-48727

Jenkins HP Plugin Unable to Connect to SaaS ALM Server

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      When trying to connect to an SaaS HP ALM server from Jenkins on a RHEL7 box via a Windows Slave, the connection fails and the log contains the following info:

      "

      13:32:35 Started by user Josh Privett
      13:32:35 Building remotely on alm_connection in workspace C:\Jenkins\workspace\Run_HP_ALM_Tests
      13:32:35 Start login to ALM server.
      13:32:36 Login to ALM Server at https://xxxxxxxxxxx/qcbin/ failed. Status Code: 302
      13:32:36 Empty Results
      13:32:36 Result Status: UNSTABLE
      13:32:36 Build step 'Execute HPE tests using HPE ALM Lab Management' changed build result to UNSTABLE
      13:32:37 Finished: UNSTABLE

      "

       

      We found that this was an issue in the past with https but it had allegedly been fixed in 5.2.  We have confirmed that the credentials are correct for logging in.  What are we doing incorrectly?

       

            roy_lu Roy Lu
            josh_privett Josh Privett
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              Created:
              Updated:
              Resolved: