Uploaded image for project: 'Jenkins'
  1. Jenkins
  2. JENKINS-48798

Error when using HP ALM Quality in a Post Build step

      We were able to successfully authenticate in the manage jenkins/configure sytem page but when trying to set up in the post build step in a job getting error.

      we also tried with the https://dev.pc.xx.com:8443/qcbin/?login-form-required=y parameters and successfully able to test the connection but getting this error in the post-build step.

      A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened.

       

      org.glassfish.jersey.message.internal.MessageBodyProviderNotFoundException: MessageBodyReader not found for media type=text/html; charset=ISO-8859-1, type=interface java.util.List, genericType=java.util.List<org.jenkinsci.plugins.qc.client.Schema$Domain>. at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$TerminalReaderInterceptor.aroundReadFrom(ReaderInterceptorExecutor.java:230) at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor.proceed(ReaderInterceptorExecutor.java:154) at org.glassfish.jersey.message.internal.MessageBodyFactory.readFrom(MessageBodyFactory.java:1124) at org.glassfish.jersey.message.internal.InboundMessageContext.readEntity(InboundMessageContext.java:851) at org.glassfish.jersey.message.internal.InboundMessageContext.readEntity(InboundMessageContext.java:810) at org.glassfish.jersey.client.ClientResponse.readEntity(ClientResponse.java:368) at org.glassfish.jersey.client.JerseyInvocation.translate(JerseyInvocation.java:846) at org.glassfish.jersey.client.JerseyInvocation.access$600(JerseyInvocation.java:91) at org.glassfish.jersey.client.JerseyInvocation$3.call(JerseyInvocation.java:705) at org.glassfish.jersey.internal.Errors.process(Errors.java:315) at org.glassfish.jersey.internal.Errors.process(Errors.java:297) at org.glassfish.jersey.internal.Errors.process(Errors.java:228) at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:424) at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:701) at org.glassfish.jersey.client.JerseyInvocation$Builder.method(JerseyInvocation.java:417) at org.glassfish.jersey.client.JerseyInvocation$Builder.get(JerseyInvocation.java:313) at org.jenkinsci.plugins.qc.client.QualityCenter.domains(QualityCenter.java:34) at org.jenkinsci.plugins.qc.QualityCenterIntegrationRecorder$QualityCenterIntegrationDescriptor.doFillDomainItems(QualityCenterIntegrationRecorder.java:473) at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627) at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)

          [JENKINS-48798] Error when using HP ALM Quality in a Post Build step

          Roy Lu added a comment -

          Which post build step did you use?

          Roy Lu added a comment - Which post build step did you use?

          Daniel Gront added a comment -

          Closing the ticket because there is no response from the reporter.

          If the problem arises again please reopen the ticket and provide the additional information that was requested.

          Daniel Gront added a comment - Closing the ticket because there is no response from the reporter. If the problem arises again please reopen the ticket and provide the additional information that was requested.

          Abdel Akkoub added a comment -

          Hello Roy, 

          I have the trial version of ALM 12.5 on my machine. I am running Maven project on Jenkins. I am attempting to send the results from the Maven project build to ALM test lab folder, I am able to successfully test my ALM connection when I add ALM server URL and credentials in the HP Quality Center Integration settings in system configurations in Jenkins.

          However, When I attempt to configure the HP Quality Center Integration settings from Post Build Actions for my Maven project, the domain dropdown appears blank and shows the following error:

           

          A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened.

          Stack trace

          javax.ws.rs.NotFoundException: HTTP 404 Not Found at org.glassfish.jersey.client.JerseyInvocation.convertToException(JerseyInvocation.java:956) at org.glassfish.jersey.client.JerseyInvocation.translate(JerseyInvocation.java:855) at org.glassfish.jersey.client.JerseyInvocation.access$600(JerseyInvocation.java:91) at org.glassfish.jersey.client.JerseyInvocation$3.call(JerseyInvocation.java:705) at org.glassfish.jersey.internal.Errors.process(Errors.java:315) at org.glassfish.jersey.internal.Errors.process(Errors.java:297) at org.glassfish.jersey.internal.Errors.process(Errors.java:228) at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:424) at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:701) at org.glassfish.jersey.client.JerseyInvocation$Builder.method(JerseyInvocation.java:417) at org.glassfish.jersey.client.JerseyInvocation$Builder.get(JerseyInvocation.java:313) at org.jenkinsci.plugins.qc.client.QualityCenter.domains(QualityCenter.java:34) at org.jenkinsci.plugins.qc.QualityCenterIntegrationRecorder$QualityCenterIntegrationDescriptor.doFillDomainItems(QualityCenterIntegrationRecorder.java:473) at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627) at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) Caused: javax.servlet.ServletException at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:784) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:668) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:741) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:99) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:608) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:764) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1388) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)

          Abdel Akkoub added a comment - Hello Roy,  I have the trial version of ALM 12.5 on my machine. I am running Maven project on Jenkins. I am attempting to send the results from the Maven project build to ALM test lab folder, I am able to successfully test my ALM connection when I add ALM server URL and credentials in the HP Quality Center Integration settings in system configurations in Jenkins. However, When I attempt to configure the HP Quality Center Integration settings from Post Build Actions for my Maven project, the domain dropdown appears blank and shows the following error:   A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened. Stack trace javax.ws.rs.NotFoundException: HTTP 404 Not Found at org.glassfish.jersey.client.JerseyInvocation.convertToException(JerseyInvocation.java:956) at org.glassfish.jersey.client.JerseyInvocation.translate(JerseyInvocation.java:855) at org.glassfish.jersey.client.JerseyInvocation.access$600(JerseyInvocation.java:91) at org.glassfish.jersey.client.JerseyInvocation$3.call(JerseyInvocation.java:705) at org.glassfish.jersey.internal.Errors.process(Errors.java:315) at org.glassfish.jersey.internal.Errors.process(Errors.java:297) at org.glassfish.jersey.internal.Errors.process(Errors.java:228) at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:424) at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:701) at org.glassfish.jersey.client.JerseyInvocation$Builder.method(JerseyInvocation.java:417) at org.glassfish.jersey.client.JerseyInvocation$Builder.get(JerseyInvocation.java:313) at org.jenkinsci.plugins.qc.client.QualityCenter.domains(QualityCenter.java:34) at org.jenkinsci.plugins.qc.QualityCenterIntegrationRecorder$QualityCenterIntegrationDescriptor.doFillDomainItems(QualityCenterIntegrationRecorder.java:473) at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627) at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) Caused: javax.servlet.ServletException at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:784) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:668) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:741) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:99) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:608) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:764) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1388) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)

          Daniel Gront added a comment -

          santini3000, the issue seems to be in "org.glassfish.jersy" and not in our plugin.

          Daniel Gront added a comment - santini3000 , the issue seems to be in "org.glassfish.jersy" and not in our plugin.

            roy_lu Roy Lu
            mcardenasblanco Manuel Cardenas
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: