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  1. Jenkins
  2. JENKINS-48880

Jira rest api connection timeout

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Critical Critical
    • jira-plugin
    • None

      Hi Team,

      While using JIRA Release Version parameter option in Jenkins, we are getting connection timeout error. Could you please let us know the cause of this issue? We were ableto fetch JIRA versions using JIRA pipeline steps plugin. And connection to JIRA is working perfectly.

      Jan 10, 2018 1:54:55 PM hudson.plugins.jira.JiraRestService getVersions
      WARNING: jira rest client get versions error. cause: Connect to abs-jira.srv.allianz:443 [abs-jira.srv.allianz/10.17.189.235] failed: Connection timed out (Connection timed out)
      org.apache.http.conn.HttpHostConnectException: Connect to abs-jira.srv.allianz:443 [abs-jira.srv.allianz/10.17.189.235] failed: Connection timed out (Connection timed out)
              at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:158)
              at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)
              at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)
              at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
              at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
              at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
              at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
              at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
              at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
              at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:55)
              at org.apache.http.client.fluent.Request.internalExecute(Request.java:173)

            Unassigned Unassigned
            roshnij7 Roshni J
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              Created:
              Updated:
              Resolved: