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  1. Jenkins
  2. JENKINS-48969

Getting "No emails were triggered" on console output and also no mail sent.

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Blocker Blocker
    • email-ext-plugin
    • None

      Hi There,

      I have configured "Email-ext" plugin in jenkins clearly, attaching screenshot for reference also did the SMTP authentication. Also tested configuration by sending test e-mail and got the mail. But when I call the same through the job then I don't get any mail and showing "No emails were triggered " message on console output. Please guide regarding same.

       

       

      Thanks,

      Mahesh

          [JENKINS-48969] Getting "No emails were triggered" on console output and also no mail sent.

          Look at the bottom of your screenshot it says sending email. The bit you highlightest is for the pre emails which are not sent by default

          David van Laatum added a comment - Look at the bottom of your screenshot it says sending email. The bit you highlightest is for the pre emails which are not sent by default

          Mahesh Ingale added a comment -

          Hi davidvanlaatum,

          The console is showing "Sending email to." but I didn't received any email. If it is the problem of SMTP server, but I am getting test mail that I should not get. Please let me know your thoughts.

           

          Thanks

          Mahesh

          Mahesh Ingale added a comment - Hi davidvanlaatum , The console is showing "Sending email to." but I didn't received any email. If it is the problem of SMTP server, but I am getting test mail that I should not get. Please let me know your thoughts.   Thanks Mahesh

          email-ext-plugin does not have a test email function. That is the base jenkins email plugin. They are separate and configured independently (ie you don't have matching config in both). I get these requests all the time and they are always user error or mail server blocking the emails

          David van Laatum added a comment - email-ext-plugin does not have a test email function. That is the base jenkins email plugin. They are separate and configured independently (ie you don't have matching config in both). I get these requests all the time and they are always user error or mail server blocking the emails

          cognitive genie added a comment - - edited

          Hi,

          I have configured "Email-ext" plugin in jenkins clearly,Also tested configuration by sending test e-mail and got the mail. But when I call the same through the job then I don't get any mail and showing "No emails were triggered " message on console output. Please guide regarding same. 

           

           

          cognitive genie added a comment - - edited Hi, I have configured "Email-ext" plugin in jenkins clearly,Also tested configuration by sending test e-mail and got the mail. But when I call the same through the job then I don't get any mail and showing "No emails were triggered " message on console output. Please guide regarding same.     

          Alex Earl added a comment -

          You can try enabling debug mode in the global config and posting the job log. Generally if there is a failure to send the email, email-ext will show that an error occurred. If the mail server accepted the email, then that is all that email-ext can do, after that it is something you would need to check with your IT department as to why the email is not getting delivered.

          Alex Earl added a comment - You can try enabling debug mode in the global config and posting the job log. Generally if there is a failure to send the email, email-ext will show that an error occurred. If the mail server accepted the email, then that is all that email-ext can do, after that it is something you would need to check with your IT department as to why the email is not getting delivered.

          In job build configuration check "Advanced Settings", go down page and configure Triggers sections. Default configurations send emails when job failure, additional on recipients list are developers...

          Radosław Klimek added a comment - In job build configuration check "Advanced Settings", go down page and configure Triggers sections. Default configurations send emails when job failure, additional on recipients list are developers...

            Unassigned Unassigned
            mahesh_ingale Mahesh Ingale
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