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  1. Jenkins
  2. JENKINS-48969

Getting "No emails were triggered" on console output and also no mail sent.

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      Hi There,

      I have configured "Email-ext" plugin in jenkins clearly, attaching screenshot for reference also did the SMTP authentication. Also tested configuration by sending test e-mail and got the mail. But when I call the same through the job then I don't get any mail and showing "No emails were triggered " message on console output. Please guide regarding same.

       

       

      Thanks,

      Mahesh

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          davidvanlaatum David van Laatum added a comment -

          Look at the bottom of your screenshot it says sending email. The bit you highlightest is for the pre emails which are not sent by default

          Show
          davidvanlaatum David van Laatum added a comment - Look at the bottom of your screenshot it says sending email. The bit you highlightest is for the pre emails which are not sent by default
          Hide
          mahesh_ingale Mahesh Ingale added a comment -

          Hi David van Laatum,

          The console is showing "Sending email to." but I didn't received any email. If it is the problem of SMTP server, but I am getting test mail that I should not get. Please let me know your thoughts.

           

          Thanks

          Mahesh

          Show
          mahesh_ingale Mahesh Ingale added a comment - Hi David van Laatum , The console is showing "Sending email to." but I didn't received any email. If it is the problem of SMTP server, but I am getting test mail that I should not get. Please let me know your thoughts.   Thanks Mahesh
          Hide
          davidvanlaatum David van Laatum added a comment -

          email-ext-plugin does not have a test email function. That is the base jenkins email plugin. They are separate and configured independently (ie you don't have matching config in both). I get these requests all the time and they are always user error or mail server blocking the emails

          Show
          davidvanlaatum David van Laatum added a comment - email-ext-plugin does not have a test email function. That is the base jenkins email plugin. They are separate and configured independently (ie you don't have matching config in both). I get these requests all the time and they are always user error or mail server blocking the emails
          Hide
          cognitivegenie cognitive genie added a comment - - edited

          Hi,

          I have configured "Email-ext" plugin in jenkins clearly,Also tested configuration by sending test e-mail and got the mail. But when I call the same through the job then I don't get any mail and showing "No emails were triggered " message on console output. Please guide regarding same. 

           

           

          Show
          cognitivegenie cognitive genie added a comment - - edited Hi, I have configured "Email-ext" plugin in jenkins clearly,Also tested configuration by sending test e-mail and got the mail. But when I call the same through the job then I don't get any mail and showing "No emails were triggered " message on console output. Please guide regarding same.     
          Hide
          slide_o_mix Alex Earl added a comment -

          You can try enabling debug mode in the global config and posting the job log. Generally if there is a failure to send the email, email-ext will show that an error occurred. If the mail server accepted the email, then that is all that email-ext can do, after that it is something you would need to check with your IT department as to why the email is not getting delivered.

          Show
          slide_o_mix Alex Earl added a comment - You can try enabling debug mode in the global config and posting the job log. Generally if there is a failure to send the email, email-ext will show that an error occurred. If the mail server accepted the email, then that is all that email-ext can do, after that it is something you would need to check with your IT department as to why the email is not getting delivered.
          Hide
          rklimek Radosław Klimek added a comment -

          In job build configuration check "Advanced Settings", go down page and configure Triggers sections. Default configurations send emails when job failure, additional on recipients list are developers...

          Show
          rklimek Radosław Klimek added a comment - In job build configuration check "Advanced Settings", go down page and configure Triggers sections. Default configurations send emails when job failure, additional on recipients list are developers...

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            Reporter:
            mahesh_ingale Mahesh Ingale
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              Updated: