Details
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Type:
Epic
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Status: Open (View Workflow)
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Priority:
Minor
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Resolution: Unresolved
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Component/s: core, diagnostics-plugin, monitoring-plugin, support-core-plugin
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Labels:None
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Epic Name:Improve Jenkins Supportability
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Similar Issues:
Description
Problem statement
As an administrator, I want to know where to look at when I have a specific issue.
Examples
- My server is unresponsive, slow, etc.
- I see intermittent connectivity issues, agents get disconnected
- Sometimes authentication does not work, is slow...
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Better Information Accessibility
- Write blog entry to make some noise about the plugin(s) and docs in this area?
- Make troubleshooting-related plugins more well-know (or not?)
- Initiate a troubleshooting part under jenkins.io
- Refactor/move https://wiki.jenkins.io/display/JENKINS/Troubleshooting there
- There are already some troubleshooting-related parts in the user handbook, but no dedicated “Troubleshooting” AFAWCT.
- Add a new category “troubleshooting” for those plugins? To be presented/selectable through the plugins’ site left menu checkboxes?
(Context: this issue was discussed during the pre-FOSDEM Jenkins meetup that happened on Friday 2nd February 2018, mainly with Dario, Félix Belzunce Arcos & Baptiste Mathus. Originally in that document).
Baptiste Mathus Adrien Lecharpentier any plans regarding this EPIC?
Without tickets it does not have much future