Our customer is able to login in Performance Center with one of the users but failing with all of the others with the error: "executeRequest exception: Exception of type 'HP.PC.API.Common.Exceptions.InvalidAuthenticationDataException' was thrown. Error code: 1100"

Login failed

This is happening even if the user is set as a site administrator; the behavior is the same for different projects. We created a new user and still faced the same issue.

Please let me know for any details which you need.

I am attaching the logs from the PC Server and screenshot of the error.

Thank you for the assistance in advance!