This kind of error happens every time (every hour) HP ALM request the build list (see build list at end of post) from the Jenkins server.

Jul 27, 2018 1:57:26 PM WARNING org.eclipse.jetty.server.handler.ContextHandler$Context log
Error while serving http://xxx.xxx.xxx.xxx:8081/job/VS30-Testserver/ali/buildList/api/xml java.lang.IllegalArgumentException: Unable to parse '104-103', expected string with a range M-N where M<N at hudson.model.Fingerprint$RangeSet.fromString(Fingerprint.java:748) at com.hp.alm.ali.hudson.BuildListBean.getBuilds(BuildListBean.java:77) at com.hp.alm.ali.hudson.BuildListBean.access$100(BuildListBean.java:18) at com.hp.alm.ali.hudson.BuildListBean$1.getInstance(BuildListBean.java:30) at com.hp.alm.ali.hudson.BuildListBean$1.getInstance(BuildListBean.java:27) at com.hp.alm.ali.hudson.JAXBApi.doXml(JAXBApi.java:34) at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source) at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343) Caused: java.lang.reflect.InvocationTargetException at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:347) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$3.doDispatch(MetaClass.java:209) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$3.doDispatch(MetaClass.java:209) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$10.dispatch(MetaClass.java:374) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:248) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:734) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:864) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:668) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:860) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154) at com.smartcodeltd.jenkinsci.plugin.assetbundler.filters.LessCSS.doFilter(LessCSS.java:47) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.plugins.locale.LocaleFilter.doFilter(LocaleFilter.java:42) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:105) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.success(BasicHeaderProcessor.java:140) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:82) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:530) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:347) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:256) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:247) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:140) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:382) at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

Build list:
<builds>
<build number="1" sid="1" name="VS30_20180306_13_49_SWRED_4.0.5#1" status="Success" running="false" startDate="2018-03-06 13:49:37 +0100" duration="1490447" revision="50074" root="true"/>
...
<build number="103" sid="103" name="VS30-Testserver_20180727_11_25_SWPRO_5.2.2#103" running="true" startDate="2018-07-27 11:25:20 +0200" duration="0" root="true"/>
</builds>